I can not think of one single negative comment about this Inn or my stay .I am a true believer that guardian angels exist. Janine and Bill Nelson are proof. It was a blessing when my car died on the thruway near Canajoharie otherwise I would never have come to know about the Pineapple House or the wonderful caring hospitality of the owners.My car had to be emptied of suitcases from a trip to Canada and Rochester N.Y as well as all the other paraphernalia I had in the trunk including new floor mats etc. Janine graciously drove me to the vehicle in the pouring rain to clean out the vehicle.I was treated as a family member with open arms and a glass of wine... very much appreciated after a harrowing experience. Exceptional Inn! Exceptional owners!