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Hampton Inn Brockport
Ranked #1 of 3 Hotels in Brockport
Certificate of Excellence
Pinellas Park, United States
1 review
“Best hotel”
Reviewed July 13, 2014

Fantastic complimentary breakfast, very clean room, and friendly staff. Would DEFINITELY stay here again! The pool and spa was very clean. Maid service was excellent. Rooms are very quiet. Was able to do laundry there also.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Angela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, Front Office Manager at Hampton Inn Brockport, responded to this review, July 26, 2014
I am happy to hear that you had such a great stay! Feedback such as yours always brings a smile to my face. Our staff works very hard to make each guests stay special! Hope to see you again on your next visit to Brockport.

Jennifer Gormly, Guest Services Manager, and your Hampton Inn Brockport Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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454 reviews from our community

Traveler rating
    352
    78
    16
    4
    4
See reviews for
292
53
17
56
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Rome, United States
1 review
Reviewed July 5, 2014

I definitely would stay at the Hampton Inn at Brockport. Rooms were extremely clean, pool area was very nice. Staff was well informed. Check-in/check-out was extremely easy. Plenty of parking. I recommend this hotel to anybody is traveling to the Brockport area.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Leah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, Guest Relations Manager at Hampton Inn Brockport, responded to this review, July 9, 2014
Dear Leah K.,
Thank you so much for the glowing recommendation! I am happy that your stay with us was such a positive one. Our housekeeping staff is what keeps this hotel sparkling; they work hard everyday to make sure you feel comfortable and right at home. I look forward to meeting you on your next stay with us!

Jennifer Gormly, Guest Services Manager, and the Hampton Inn Brockport Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blacklick, Ohio
Level 4 Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 30, 2014

My husband and I stayed here because it was the most reasonably priced...well if you paid in advance....and closest to family we were visiting. It is a very up to date and clean Hampton Inn. It was nice we were at the end of the hallway because it was a busy place last weekend. I didn't go downstairs for breakfast but my husband wasn't impressed with the food that they had to offer. He did bring some to room but potatoes and eggs tasted like they had been frozen a long time. He said there wasn't enough room to sit because it was too busy...many people were standing around waiting for a table. Sounds like they need a bigger breakfast area to accommodate when they are full.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dmcginn57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, Guest Relations Manager at Hampton Inn Brockport, responded to this review, July 9, 2014
Hello.
Thank you for taking the time to let us know about your recent stay with us. Feedback such as yours is what keeps our hotel in tip-top shape. We carefully address any and all concerns to make sure that we are offering our guests the best experience we can! I am happy to hear that you found our rooms to be clean and well priced! Our advance purchase option is great for our guests that know exactly when they will be arriving and those who want to get the best available price. We hope to see you again on your next visit to Brockport! We will make sure to save a seat for you in our lobby for breakfast!

Your Hampton Inn Brockport Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buenos Aires, Argentina
Level 5 Contributor
64 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed June 30, 2014 via mobile

We stayed in the Hampton for the first time recently for 3 nights for a family reunion in the area and I left feeling as though the hotel was well managed and was pleased about my experience.

Pros
-decent breakfast with eggs, fruit, yogurt plus more
-front desk was kind, helpful with requests and directions
-24 hour coffee station
-clean rooms
-decent fitness room with dumbbell weights and cardio.
-good location at corner of 19 and 31
-free WIFI worked well

All around decent plus for around $100 a night. Would not hesitate to return or to recommend.

Stayed June 2014, traveled with family
Helpful?
Thank PDX-Mdavidb21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, Guest Relations Manager at Hampton Inn Brockport, responded to this review, July 9, 2014
Hello.
At the Hampton Inn Brockport, providing great customer service is our top priority! From our front desk team, our breakfast attendants, our housekeepers, to our maintenance crew, all of us do our best to provide top notch customer service. We want your stay to be great from check in to check out! We hope to see you again soon!

Your Hampton Inn Brockport Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brockport, United States
1 review
Reviewed June 25, 2014

We had the Kings Suite, did not expect such a large room. I wish we could have spent more time in it. Breakfast was great, hotel was very busy as other wedding and sporting event took place, the staff handled all the people very well. Breakfast was continuously replenished with hot fresh food. The pool was quiet and a normal pool nothing special. The hot tub when turning on the jets a lot of foam was created, kinda freaked me out. Overall great experience, and once again wish I could have stayed longer.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, Guest Relations Manager at Hampton Inn Brockport, responded to this review, July 9, 2014
Dear John S.
Our hotel is a busy one, but we always make sure each of our guests get what they need. Theresa, our breakfast attendant, will be very happy to hear that you enjoyed the breakfast! We all work together to keep breakfast fully stocked and hot, our pool and hot tub clean and inviting, and our rooms comfortable and spacious. I am happy that you had such a positive experience!

Jennifer Gormly, Guest Services Manager, and the Hampton Inn Brockport Tream
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Woodstock, Canada
Level 5 Contributor
70 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed June 24, 2014

My husband and I stayed at this hotel for one night on June 21st. The hotel was full but that didn't stop one staff member from going out of his way to assist us. When we went into our room, there were some obvious housekeeping issues. We went down to chat with the check-in attendant, Brian, about these issues and he immediately sprang into action. He grabbed toiletry items, towels and a vaccuum cleaner and went to work. He turned what could have been an unpleasant experience into something that we will always remember due to his superior customer service. Great work Brian!

Room Tip: We are only rating the room cleanliness poor as there was initially quite a housekeeping issue but i...
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Motorcycling C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, Guest Relations Manager at Hampton Inn Brockport, responded to this review, July 9, 2014
Hello.
Thank you for taking the time to let us know about your stay. Our hotel is one of the highest ranking Hampton properties and everyone, from our housekeeping to our front desk staff, want to make sure we keep it that way! I am happy to hear that Bryan's actions helped make your stay a good one!
Your Hampton Inn Brockport Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 24, 2014

This hotel was tastefully decorated, and very new. The staff was very helpful and friendly. The pool and exercise room were very spacious. The breakfast had a great variety and was delicious. I highly recommend this hotel, you won't be disappointed!

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Kristin W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jennifer G, Guest Relations Manager at Hampton Inn Brockport, responded to this review, June 30, 2014
Hello. Thank you for taking the time to review our hotel. It is always nice to hear what a great experience our guest’s have! Our complimentary breakfast is a big hit with our guests. From our fresh fruits to our delicious pastries, we do our best to have something for everyone! We hope to see you again soon!
The Hampton Inn Brockport Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Brockport

Property: Hampton Inn Brockport
Address: 4873 Lake Rd S, Brockport, NY 14420-2460
Phone Number:
Location: United States > New York > Finger Lakes > Brockport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Brockport
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Brockport 2.5*
Number of rooms: 76
Reservation Options:
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