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“Wonderful family owned hotel”

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Dollinger's Inn & Suites
Ranked #2 of 3 Hotels in Brockport
Certificate of Excellence
East Setauket, New York
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Wonderful family owned hotel”
Reviewed October 7, 2013

We stay at Dollinger's every year for 3 years so far, while visiting our niece at SUNY Brockport. It has a very friendly staff who are interested in making your stay great. Clean room, good breakfast, comfortable beds, excellent convenient location. Individual temperature control. Pleasant atmosphere.

Room Tip: Choose a room which is a distance from the dining room for more quiet.
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  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank mindful1now
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara M, Guest Relations Manager at Dollinger's Inn & Suites, responded to this review, October 10, 2013
Dear mindful1now,
Thank you so much for your rave review of Dollinger's Inn & Suites on Tripadvisor. You hit on all the key points of providing great customer satisfaction! We also appreciate your loyalty with returning year after year while visiting your niece at The College at Brockport. See you soon!

With Warm Regards,
Barbara, Dorothy and the Dollinger's Inn & Suites Staff
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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382 reviews from our community

Traveler rating
    283
    80
    6
    7
    6
See reviews for
196
53
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34
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • French first
  • Any
English first
Wiehle, VA
Level 6 Contributor
458 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed September 26, 2013

I give out very few 5-star ratings. Dollinger's is one of the few. While not on a par with something like some of the places I've stayed in California, Dollinger's is as close to perfection as any hotel on the east coast can come. Quiet, clean with a good breakfast. Excellent front desk staff.

A bit tough to find as the GPS had a different location in its database. Go by address, not by name!

  • Stayed August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert F B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara M, Guest Relations Manager at Dollinger's Inn & Suites, responded to this review, September 30, 2013
Hi Robert,
We can't thank you enough for sharing your recent stay with us. Receiving a five star review and relating us to "perfection", show the dedication of every team member from, front desk to housekeeping, maintenance and the breakfast bar. We look forward to seeing you on your next visit to Brockport and hope that you have a pleasant day.
Thanks again!

With Warm Regards,
Barbara and The Dollinger's Inn & Suites Team
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Hillsdale, Michigan
2 reviews
Reviewed September 22, 2013

Clean room, Able to get extra towels with no problem, Helpful staff, always felt like they went the extra mile to fulfill all my requests. Was able to get a refund for one day no problem. The Breakfast was really good and I would highly recommend this motel to anyone.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cathy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara M, Guest Relations Manager at Dollinger's Inn & Suites, responded to this review, September 30, 2013
Dear Cathy H,
Our staff is dedicated to going the "extra mile" to honor our guest requests! We are delighted we met your expectations and that you shared your experience at Dollinger's Inn & Suites with others. We look forward to hosting you on your next trip to Brockport.

With Warm Regards,

Barbara and The Dollinger's Inn & Suites Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Middletown, New York, United States
1 review
Reviewed September 18, 2013

The room was cozy and inviting, immaculate and the staff was very attentive. I had a lot of room to relax and to work. I was in Brockport for a cat show and found the hotel convenient not only to the show hall, but to shopping and restaurants. It was warm and humid out, but the room was cool and comfortable, something very important for a long haired Himalayan show cat! The breakfast was a wonderful variety, nicely presented and cooked beautifully. On top of all of this, in my haste and craziness I did not book the right departure date; I needed to stay one more night than I had reserved, but the Dollinger's graciously extended my reservation and I was even able to keep the same room.
Thank you all for a wonderful stay. See you next year!!! Maria S.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Ria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara M, Guest Relations Manager at Dollinger's Inn & Suites, responded to this review, September 19, 2013
Wow, Ria.......thank you so much for taking time from your busy schedule to review our property on Tripadvisor. Our team is committed to providing each and every guest with the best stay we can extend. Their attention to detail is prevalent in your marvelous review. Thanks again and we'll see you next year for the cat show.

With Warm Regards,

Barbara and the Dollinger's Inn & Suites team
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Warwick, New York
Level 3 Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 17, 2013

I searched all over for a hotel almost staying in Batavia but the reviews on those hotels were no where near as good as the one on this hotel and they definitely lived up to it. The room was immaculate and the staff was very friendly. I only wish breakfast was served a little later so we could have tried it. We will definelty stay there next year!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mary j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara M, Guest Relations Manager at Dollinger's Inn & Suites, responded to this review, September 19, 2013
Dear Mary j,
Thanks so much for taking the time to review our property. Our staff takes great pride in offering a clean, comfortable and friendly atmosphere. With over 50 million travelers utilizing Tripadvisor each month, it's important we receive feedback from all of our guests so "you" can let others know about Dollinger's. See you next year and thanks again.

With Warm Regards,

Barbara and the Dollinger's Inn & Suites Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lion's Head, Canada
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 15, 2013

Our 2 night stay was enjoyed in our comfy bed with lots of room to relax. The staff were friendly & helpful with information of the area. Breakfast was great & plentiful. This is a clean hotel which makes it a pleasure to visit. It was very hot & humid yet our room stayed cool with the quiet air conditioner - what a treat!

Room Tip: Any room is great as the hotel is on a hill away from the road.
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara M, Guest Relations Manager at Dollinger's Inn & Suites, responded to this review, September 17, 2013
Hi Bill W,
Our quiet location and comfy beds certainly give our guests a restful night sleep. We are thrilled you enjoyed our spacious king size bed and the quiet air conditioning during our mini heat wave last week in Brockport. Can't wait to see you again on your next trip!

Have a great day.

Barbara
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zanesville, Ohio, United States
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 8, 2013

Nice, clean and quiet - close to everything! Breakfast very good but could last an extra hour for us late sleepers. I like that it is right on the road to get to Lake Ontario - no turns, just go out of the hotel and turn right, it goes right to the beach! Hamlin Beach is real easy to get to from the hotel as is everything in downtown Brockport. Location couldn't be beat!
Friendly staff and clean large rooms make it truly one of the best hotels I have stayed at.

Room Tip: I think any room would be a "good room"
See more room tips
  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lue G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barbara M, Guest Relations Manager at Dollinger's Inn & Suites, responded to this review, September 12, 2013
Dear Lue G,
Our team members are asked all the time , what's there to do in Brockport? Thank you for sharing your recent visit to Brockport and letting everyone know that our location cannot be beat! Ten minutes from everything....shopping, dining, golfing, parks, beaches, fishing. And at the end of the day you return to your clean, relaxing guestroom at Dollinger's Inn & Suites! Thanks again.
See you soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dollinger's Inn & Suites

Property: Dollinger's Inn & Suites
Address: 4908 Lake Rd S, Brockport, NY 14420-2461 (Formerly Holiday Inn Express)
Phone Number:
Location: United States > New York > Finger Lakes > Brockport
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #2 of 3 Hotels in Brockport
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Dollinger's Inn & Suites 2.5*
Number of rooms: 40
Official Description (provided by the hotel):
Dollinger's Inn & Suites is a mother owned, daughter operated hotel featuring a variety of room types including standard rooms (two queen beds or one king bed), sofa suites, and jacuzzi suites. Our rates include a complimentary deluxe continental breakfast, high speed internet access, fitness center, free local telephone calls, key card security and the most accommodating staff. We offer smoking, non-smoking and wheel-chair accessible rooms. Pets are welcome. We are located only two miles from SUNY Brockport and approximately 12 miles from Robert Wesleyan College. Visit Brockport, NY and get to know the Dollinger's brand of hospitality. You won't be disappointed. ... more   less 
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Also Known As:
Dollinger`s Hotel Brockport
Dollinger`s Inn And Suites
Holiday Inn Brockport
Brockport Holiday Inn

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