We visited this hotel with our extended family during the summer of 2011 and had a wondeful time. The setting of this grand hotel was breath taking - old world grandeur and elegance. The staff were accomodating and friendly. The only issue we had was the compulsive pool chair saving. You had to get up early in the morning to secure a chair. But that is more a function of the guests than the hotel. The amenties and activities for the kids were amazing - my kids still talk about the bonfire and the rec center. I would be very happy to return.