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“As expected”

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Holiday Inn Binghamton - Hawley St/Downtown
Ranked #3 of 13 Hotels in Binghamton
Certificate of Excellence
Reviewed August 26, 2013

Fair room. More expensive than expected for a stopover when traveling. We spent one evening when traveling to Niagara Falls. The price may have been higher because it was around the time college begins.

  • Stayed: August 2013, traveled with family
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Thank Happytravelinfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this reviewResponded August 27, 2013

We really appreciate hearing from an experienced blogger such as yourself as you have posted 183 reviews. In our world that's huge. Besides having the students return those days, President Obama was speaking at Binghamton University and the secret service took all the rooms in the market. If there is a next time, stop in and say hello!! Bob Greene, General Manager

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384 - 390 of 480 reviews

Reviewed August 24, 2013

Stayed August 5/2012. The hotel lobby was quite nice but once you step into the elevator you realized that it is just a facade - the rest of he hotel is very rundown. The room was clean enough, though. We had a cot in the room and it barely fit, which is understandable, but it was also very old looking and very uncomfortable. However, they didn't charge us for it like other hotels, which I appreciated.

We used the pool, which was quite a nice surprise as it is a salt water pool and there was no one else in it.

The staff was very friendly and helpful. Might stay here again despite the old worn out room - the pool and friendly staff make up for it.

  • Stayed: August 2013, traveled with family
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Thank R B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this reviewResponded August 26, 2013

We always appreciate our guests blogging about their experiences regarding their stay at our hotel. I was very pleased to see your room was clean and our staff was friendly. As I note your trip was in August 2012, we would love to have you back as our guest in 2013!! Bob Greene, General Manager.

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Reviewed August 23, 2013

Stayed here for a week. In the evening I ate at the bar. Ericka and Anna provided excellent service. Both were quick witted making the stay more enjoyable.

Very easy to get to and located near other local attractions. Would stay here again

Stayed: August 2013, traveled on business
Thank jdenhart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this reviewResponded August 26, 2013

We thank you for your post to Trip Advisor regarding your stay here with us for a week this month. We really appreciate your business!!! Both Anna and Ericka will be so pleased to read your comments regarding their service. Thank you again! Bob Greene, General Manager

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Reviewed August 23, 2013

I made a last minute reservation and was pleasantly surprised at the high quality of customer service. The check-in process was quick and easy, the room was what I expected. Everyone was over the top professional, but my friends and I really enjoyed the Bartender at the hotel bar. Ericka was very professional and knew how to work the crowd. Though we had other local watering holes to choose from, Ericka had us rolling with laughter and we kept our business at the hotel. I did see the managment staff was very involved in the daily business cycle, greeting both bar and restaurant customers. Hats off to the breakfast Chef, your Omelets are the best in 5 states!! Thanks again to all!

  • Stayed: August 2013, traveled on business
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Thank SgtFrankie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this reviewResponded August 26, 2013

Thank you for your pleasant blog about our hotel here in Binghamton. We are well aware you have many options when it comes to choosing where to stay. We were all so excited to read about Ericka being able to work the crowd and offer great service. You put a big smile on her face with your comments. If you stop back to our hotel, please say hello!! Bob Greene, General Manager

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Reviewed August 19, 2013

This Holiday Inn in in the heart of downtown Binghamton NY. The staff is superb. They are very accommodating! I must have asked for a case of bottled water(which is complementary) and they front desk people smiled every time I came and asked for it. Extra towels? No problem. Fan? Right away ma'am! They have these cute little Beta Fish at the desk that you can "adopt" for the night in case your homesick for your pet. I LOVE THAT! The food in the restaurant is out of this world! Great bar too! They just renovated. The new outside entrance walk is beautiful.The lobby is tastefully decorated and has a home like feel with class. The rooms are clean and the beds I could have slept in all day.( I asked what brand they were and was told Sealy) Indoor pool great! HIGHLY recommend.It just doesn't get any better than The Holiday Inn Arena! Kuddo's to Stefanie.She made my day!

Room Tip: Higher floors are very quiet!
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  • Stayed: August 2013, traveled solo
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Thank Kaydee7511
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this reviewResponded August 20, 2013

Stephanie will be thrilled when I show her your Trip Advisor mentioning her service as she is truly a hospitality professional!! Thank you so much for your warm comments. Best regards!!
Bob Greene, General Manager

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Reviewed August 18, 2013

Wow! I cannot say enough about the outstanding service from everyone at the holiday inn arena Binghamton while planning and enjoying our son's wedding at this facility.
From our initial tour with Bob, and the attention to every detail from the wedding group, it was just wonderful. Tracy, Colleen and Kris Marko did a wonderful job!
The food was not only delicious, and the portions plentiful, even the appetizers were a big hit! Hats off to the chef!
I highly recommend this location to all our friends.

  • Stayed: August 2013, traveled with family
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Thank Donna S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this reviewResponded August 19, 2013

Thank you for your very warm comments regarding the wedding at our hotel. Chef Bob does a wonderful job with the weddings and the support staff, Kris, Tracy and Colleen are terrific! Thank you again and we hope to see you back with us soon. Bob Greene, General Manager

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Reviewed August 13, 2013

Went to help my son move into his college apartment. Hotel and room both very clean; front desk staff accomodating. Best part of this hotel is the location. If you are staying in Binghamton for a few days you can walk to numerous bars and restaurants from the hotel and if you like a morning walk, there is much to see. We plan on staying here each time we come to visit our son.

  • Stayed: August 2013, traveled with family
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Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BGMAR, General Manager at Holiday Inn Binghamton - Hawley St/Downtown, responded to this reviewResponded August 14, 2013

As we are located close to the Binghamton University campus, we have many guests such as yourselves with returning students. Thank you for the warm comments and if you need a room for Parent's Weekend, please give me a call. Bob Greene, General Manager, 607-722-1212

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Additional Information about Holiday Inn Binghamton - Hawley St/Downtown

Address: 2 Hawley St, Binghamton, NY 13901
Phone Number:
Location: United States > New York > Binghamton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 13 Hotels in Binghamton
Price Range: $102 - $239 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Binghamton - Hawley St/Downtown 3*
Number of rooms: 237
Official Description (provided by the hotel):
Relax in our comfortable and newly re-designed guest rooms with our signature sleep package and crisp new cotton bedding. Stay in contact with work and friends with our free WiFi or simply enjoy amenities that make your stay feel at home like microwave, refrigerator, coffee maker, iron and board and hairdryers. Dining is an easy decision when children 12 and under dine for free with an adult. ... more   less 
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Also Known As:
Holiday Inn Binghamton - Hawley St/Downtown Hotel Binghamton
Binghamton Holiday Inn

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