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“Exceptional”

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DoubleTree by Hilton Binghamton
Ranked #1 of 13 Hotels in Binghamton
Certificate of Excellence
New York
1 review
“Exceptional”
5 of 5 bubbles Reviewed January 5, 2014

Clean, neat, and very well done, would recommend this hotel to everyone, centrally located, easy access to parking. Bar and restaurant area relaxing. They also have a great ballroom for big events. The spa and gym are very nice.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank dandy1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,116 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (130)
Date | Rating
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Stillwater, NY, United States
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed January 2, 2014

Stayed recently over a holiday weekend. The hotel was hosting a number of teams for a major basketball tournament. When we went to use the showers...NO hot water. Long story short, there would be no hot water for us that morning. Hotel system can't handle full occupancy - period. Front desk attendance offered no solution / alternatives and had an attitude...but thankfully, management comp'd our room. While I'm pleased to report that Hilton's management team "did the right thing"...having five people on our way to a function getting NO shower...yeah, that was a problem.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
farmingdale, NY
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed January 2, 2014

We were on our way to Niagara Falls to celebrate my mom's birthday and we planned on stopping here on Christmas night. The young man who checked us in was warm and polite and very efficient. Our rooms on the 8th floor were really lovely- clean, updated, modern and very, very comfortable. A great view of the river on the North side too!

Breakfast the next morning, in the Bistro, was warm and plentiful and reasonably priced. The kids loved being able to access all kinds of food.
I would definitely recommend this property.

Room Tip: Eighth floor is wonderful!
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ExecGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed January 2, 2014

I was very satisfied with my stay at the Double Tree. The room was clean, the staff was professional and courteous. The complementary internet service was poor. I enjoyed the 120" screen they had in the bar, this made watching the games great.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Clive C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, New York
2 reviews
5 of 5 bubbles Reviewed January 2, 2014

Great hotel that housed 10 basketball teams while we were there and you never knew half the occupancy was HS boys. The hotel was accommodating and friendly to all! They welcomed us and called our rom after we checked in to make sure all was pleasing to us!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Grenardo A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corning, NY, United States
Level Contributor
3 reviews
5 of 5 bubbles Reviewed January 1, 2014

We, along with other families, were forced to find a hotel haven during a blast blizzard in Binghamton, NY on Christmas Eve. The sudden weather caused a semi-truck to jack-knife, claiming 20 cars (but no lives) and making travel to our ultimate destination from Corning, NY to Easton, PA, impossible. Siri on my iPhone found the hotel while we waited in traffic from the pile-up. I was quickly able to book rooms over the phone for my husband and me as well as for my folks, who were following in their own vehicle. Google Maps directions on my iPhone got us safely to your hotel. When we arrived, we were pleasantly surprised with the hotel amenities, but we were even more pleased with the staff during our stay. Working late into the night and the wee hours of the morning on Christmas Eve, they were happy and helpful and immediately made the blizzard that stole Christmas seem less bleak. By the time we met the breakfast staff, we felt like part of some weird hotel family. The cookie may have been warm when we received it, but I didn't notice. I can tell you it was delicious when I ate it, though, after the most surprisingly delicious penne pasta dish we enjoyed from the limited but appreciated Christmas Eve menu. Another family with three young children (who we learned had actually been caught in the pile-up) also found this hotel haven. They dressed up and had there Christmas Eve dinner in the hotel restaurant. It was truly heartwarming to see the spirit of Christmas alive in your hotel this year. Thank you!

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Paula S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bethesda, Maryland
Level Contributor
121 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
5 of 5 bubbles Reviewed January 1, 2014

What a great surprise this hotel is! Rooms are spacious and beautifully designed with ultra comfortable beds. From the art on the walls to the superbly designed bath, this hotel is one of the nicest DoubleTrees I have ever stayed in. Service at every level was fine, from the front desk to housekeeping. It feels much more like a big city hotel than one would expect in this small city. My only recommendation to the hotel management would be to provide a little more in the way of choices at the breakfast buffet. But there is no doubt that this will be my hotel of choice in coming visits to Binghamton.

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rupertpb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Binghamton

Property: DoubleTree by Hilton Binghamton
Address: 225 Water St, Binghamton, NY 13901-2704 (Formerly Binghamton Riverwalk Hotel and Conference Center)
Phone Number:
Location: United States > New York > Binghamton
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 13 Hotels in Binghamton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Binghamton 3*
Number of rooms: 207
Official Description (provided by the hotel):
Welcome to the newly renovated DoubleTree by Hilton Binghamton, where the little things mean everything! We offer the finest accommodations in the Binghamton area. Guests enjoy free use of the Riverwalk Athletic Club located onsite and fine dining at our restaurant, the River Bistro. We also have exceptional facilities for gala occasions and corporate meetings. We can host events from 2 to 1,000 people and have a variety of meeting spaces to fit the needs of any event! ... more   less 
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Also Known As:
Binghamton Riverwalk Hotel Binghamton

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