I have been going to Cold Spring since the original couple owned it. I really loved this place. It is definitely "no thrills" except for the thrill of the great outdoors and a roaring fire in the fireplace. I do NOT blame subsequent owners for not being able to keep the resterant open, not their fault. And not a big deal with places like Brio's so close by and now even at the end of the road the new deli.
When the young couple that took over was there, things were always "laid back." You showed up and had to ring a bell, but they were friendly and he always got right to whatever you asked for. For the longest time you got a CAR TRUNK FULL OF WOOD.. after you burned that, you had to pay for more wood which was totally understandable.
And, again, if you needed towels, coffe filters, toilet paper, etc they always got it with a smile. It was a lovely arrangement.
I am guessing that the young couple is gone. I am guessing that the place is under new ownership? Because the attitude here has changed. I was informed that I'd "just have to wait" and that is "not how we do things here". Pardon me, I was here YEARS before you were, maybe NOW that is how you do things, but pardon me for thinking as a returning guest I was going to get the same service.
Sadly, one of the other new management changes is in how you get and pay for firewood. Again, maybe I am just used to the old regime, but I'd also suggest that you update the web page since it still says wood is included.
And, most regretably, with the new regime it just doesn't feel as friendly as it did in the past, and with cabin rates $200 to $250 a night, one wonders if we might find another cabin better maintained with better service for that price....
- Official Description (provided by the hotel):
- Year-round lodging featuring two and three bedroom efficiency cabins with wood burning fireplaces located in the Catskill Mountains. For lovers of hiking, skiing, hunting, tubing, fishing, tennis, golf, sitting by the fireplace, or enjoying the great outdoors. ... more less
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- Also Known As:
- Cold Spring Hotel Big Indian