My husband and I recently stayed here with 2 other couples after a wonderful day of touring the local wineries. We chose it because it was close to the highway and easy for all of us to meet, as well as had a great rate for a queen-bed suite. It also was newly renovated and it got some great reviews on this site. When we got there, they asked me if I was willing to change my room from a suite to a regular room with 2 beds because they had overbooked their suites. I said no because I had made my reservations over a month in advance and didn't think I should have to change for their mistakes. So -- then they said, well would I like an upgrade to their jacuzzi room for the same rate. I said ok to that. Well - what they neglected to tell me was that the "upgrade" put us in a room on the first floor, right down the hall from the front desk and next to the stairwell. This was the noisiest room I have EVER stayed in. The hotel was full because hunting season had opened that day, so our "neighbors" were hunters that not only stayed up till midnight talking (and I could hear every word), but were also up at 4 a.m. to leave for hunting the next morning. Between them getting up and making noise and the CONSTANT banging of doors and trampling down the stairs, my husband and I were up the entire time. I got maybe 3 hours of sleep....and it was not all at once. It was terrible! No one should ever stay in that room by all that activity -- and it should not be considered an UPGRADE! To top it all off, the next day when my husband went to the front desk after getting up at 6 a.m. - he asked for the manager and they said there wasn't one to talk to. He'd have to call on Monday. And apparently there was no one of authority to deal with our problem. And when he did finally reach the manager (after he left a message and she never got back to him) - all she did was give him 15% credit. That's like $12. My breakfast cost me more than that. Overall - the hotel itself was clean and new -- but the service as terrible and the noise was unbearable. I'd never stay there again - no matter how good a rate I was getting!
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- Microtel Inn And Suites Bath
- Bath Microtel
- Microtel Hotel Bath