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“Hampton Inn, Batavia NY”

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Hampton Inn Batavia
Ranked #2 of 12 Hotels in Batavia
Certificate of Excellence
Kingston, NY, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Hampton Inn, Batavia NY”
Reviewed December 13, 2013

My three criteria for a repeat visit to a hotel are courtesy, cleanliness and comfort. The Hampton Inn Batavia NY scored high marks in all those areas. It seemed that ALL the hotel personnel--front desk, cleaners, food personnel--were looking out for the guests. Before I asked for help, they offered. This sort of professional behavior does not occur by accident. Staff were taught to be customer-focused.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Regis O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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437 reviews from our community

Traveler rating
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    63
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • Any
English first
Grand Rapids, Michigan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 7, 2013

Whereas I had been a bit critical previously of the breakfast served at this hotel, this time I give the breakfast an A+! I try to stay at a Hampton Inn whenever possible because of the quality of the stay and price, this time I was not disappointed.

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank 8bubble8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
T.o.
Level Contributor
70 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed December 7, 2013

Stayed at the Hampton Inn at Batavia NY during the last week of Nov 2013. The property is off I90 and the building appears to be newer. I had some hesitation regarding the booking based on some previous postings but decided to try nonetheless.
Pros:
Customer Service desk was friendly enough
Rooms were relatively large enough for 2
TV had HD channels. I point this out as other hotels \That I have stayed still had analog or poor HD.

Cons: Restaurant options are somewhat limited in area without driving 5-10 minutes. There was a Bob Evans down the street I recall.
Room mirrors looked like they had not been properly cleaned in weeks/months. Had that "cloudy" look. I was there 2 days, so I know it was not cleaned during my stay.
Bathroom shower/tub looked like it needed either a cleaning. The colour just looked off.
Elevators for a 3 storey building that appeared to look newer was very slow. Waited what felt like hours each time I had to go from 1st to 3rd floors and back.

Overall not bad, would rate higher if the prices were a bit more lower for what was provided.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bk19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saratoga Springs, New York
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 26, 2013

Usually I try and stay with the Hilton brand, but in Batavia, I'll be looking for other options.

I specifically look at the amenities, like the workout facility. This specific hotel has weights which is nice, but had 2 broken treadmills and an older exercise bike that needs to be replaced. Invest in some updated cardio equipment, and maybe I'll consider staying here again. Until then I'll look elsewhere.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank five1three
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverly, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 21, 2013

Besides dealing with a multiple hour power outage, that caused the room to be very uncomfortable, the bathroom was not clean, and the food and drink was far from fresh. The sheets would not stay on the bed. The only thing going for the hotel is the location.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
1 Thank Michael S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed November 21, 2013

This hotel is nothing special, the rooms need some updating, furniture is worn and mattresses soft. The rate was 125 which for us just spending the night was 10 an hour. Since we were traveling in November slow travel time to see our children in Boston I would definitely look at other options. We are Hilton Honors so I tend to look at that chain first but not any more.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Malta, New York
2 reviews
Reviewed November 6, 2013

Our one night stay was comfortable and adequate. Nice to have complimentary breakfast, and free wifi was terrific. The staff was friendly and helpful. Also having coffee, tea, hot chocolate available 24 hours was a nice feature.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank ritarey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
peggy062, General Manager at Hampton Inn Batavia, responded to this review, November 13, 2013
Thank you for your review of our hotel. We hope you will come and be our guest again in the near future.

Sincerely,

Peggy Riedesel
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn Batavia

Property: Hampton Inn Batavia
Address: 4360 Commerce Dr, Batavia, NY 14020-4102
Phone Number:
Location: United States > New York > Batavia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in Batavia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn Batavia 2.5*
Number of rooms: 59
Official Description (provided by the hotel):
The Hampton Inn Batavia is the newest hotel in the area. Located on premises is a business center, indoor heated pool with a whirlpool, exercise facility and guest laundry. The hotel is within walking distance to the Ambassador Banquet and Conference Center which offers small to large business meetings, conventions, weddings and parties.As of October 18, 2012, our lobby will be under construction. ... more   less 
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Also Known As:
Hampton Inn Batavia Hotel Batavia
Batavia Hampton Inn

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