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Reviewed June 3, 2018

Spent 4 nights here in early May. Stayed at the Rock Lodge. Fantastic views and wonderful staff who did everything in their capacity to make our stay memorable. Ranger Ryan and Tracker Orange were the best!! Every game drive they showed us something special. Would love to go back someday

Room Tip: The rock lodge rooms have a great at view.. better than Rock Suite
  • Stayed: May 2018, traveled with family
    • Location
    • Rooms
    • Service
1  Thank CamyBirdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VirginLimitedEdition, General Manager at Ulusaba Rock Lodge, responded to this reviewResponded June 8, 2018

Dear CamyBird,

We really enjoyed welcoming you to the Ulusaba family and wanted to take this opportunity to thank you for sharing such a fantastic review! Ryan and Orange were beaming from ear to ear when they heard your kind comments, they really enjoyed taking you on your game drives so were delighted to hear that you saw something special every time. We would love to welcome you back, and just hope that we won’t have to wait too long!

Have a magic day,
Karl & Llané Langdon
General Managers
karl@ulusaba.virgin.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2018 via mobile

The lodge, personnel (Vickers Gugu, etc.) safari (guide Kyle & tracker Sam) & Chef just over the top. Saw the big 5 on the first day. Hospitality was incredible. Felt like guests and personnel were 1 big happy family. Want to go back. Only criticism is need stairs or ladder to get into Jeep.

Stayed: May 2018, traveled with friends
Thank LeslieSue60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VirginLimitedEdition, General Manager at Ulusaba Rock Lodge, responded to this reviewResponded May 31, 2018

Dear LeslieSue60,

We were delighted to hear that you had the ‘trip of a lifetime’ at Ulusaba and wanted to say a big thank you for sharing such a special review with us! One big family is exactly what we aim for, and we were so pleased to welcome you to be part of it for a few days. Vickers, Gugu, Kyle and Sam all wanted to say thank you for their personal mentions, you have certainly made their day! Our favourite part of your review was hearing that you want to come back and see us again, we’d love to welcome you back and just hope that we won’t have to wait too long.

Have a magic day,
Karl & Llané Langdon
General Managers
karl@ulusaba.virgin.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 27, 2018

From start to finish, this was a trip of a lifetime. This was our third trip to Africa, but the first to So. Africa. East Africa was our first and second trip. From making us feel like family, to the total experience with our game drives. Kyle, and Sam made every drive an adventure. From knowing where to take us, to finding every animal on our list, and seeing the "big five". They made our game drives amazing. The staff back at the lodge was warm and welcoming. Made us feel right ar home. Food was over the top. Crazy good. The wines never disappointed. To sum this up is to say Ulusaba Rock Lodge would be recommended to anyone we know wanting a truly magical experience.

Room Tip: If you are handicapped in anyway, do not get a room with the spiral staircase down to the bathroom.
Stayed: May 2018, traveled as a couple
1  Thank dollydellpsl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VirginLimitedEdition, General Manager at Ulusaba Rock Lodge, responded to this reviewResponded May 31, 2018

Dear Dollydellpsl,

It was such a treat to read your magical review, thank you for sharing it with us! We were delighted to welcome you for your first South African adventure, and Kyle and Sam were grinning from ear to ear when they heard that you thought your game drives were ‘amazing’. We were particularly pleased to hear that you felt right a home and that you thought the team were warm and welcoming; that’s exactly how we hope our guests will feel! Thank you for the recommendation, it really does mean a great deal and we only hope that we might have the opportunity to welcome you back to Ulusaba for more adventures soon.

Have a magic day,
Karl & Llané Langdon
General Managers
karl@ulusaba.virgin.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 25, 2018 via mobile

This place is like something from a dream.
Being so close to nature and seeing such incredible animals in their natural habitat (as it should be) whilst staying in the most unbelievably beautiful and luxurious rock lodge was unreal.
From the moment we arrived we were made to feel like one of the ulusaba family. The amount of planning and thought that goes into each individual’s experience shines through whilst a seamless and serene environment is maintained. The breathtaking view, the delicious food (compliments to the extremely talented chef), the endless champagne, the stunning lodge and every special little touch and surprise all made this beyond anything we could have imagined. The thing that really made the entire experience for us (on top of all of that) were the amazing people who work at Ulusaba. It’s hard to put into words how special, welcome and at ease each and every person we met on our trip made us feel. The endless laughs and moments we will never forget were all thanks to the ulusaba family.
Our game drives were incredible from day one and somehow just seemed to get better each time. Kyle and Sam were an amazing team. Sam’s skills, experience and unbelievable eyesight were incredibly impressive whilst he remained approachable, kind and always smiling. We were so happy to have Kyle as our ranger and each day it felt like going out on drives with our unbelievably knowledgeable and humorous mate. We would 100% tick the box to have Kyle as our Ranger again and don’t think we would have had the same experience without him. Googling ‘how to become a ranger’ after only the second day speaks volumes on how much we enjoyed our game drives and how much of a difference it makes having a passionate and dedicated person guiding you through the bush. Getting up so early in the morning after staying up a little too late in the bar has never been so easy or so worth it. It seems there’s no hangover the fresh air and African sun can’t cure. Picking Ulusaba as our wedding venue seemed like the easiest decision despite never having visited before. It surpassed every expectation in every way. Looking back on the day and the trip as a whole there is genuinely not one thing we would change. No ‘if only...’ or ‘it was great but...’. It was perfect, that word encompasses everything whilst still not seeming enough.
We cannot thank every single person that was part of our trip and wedding day enough. To see a team of people enjoy their environment, work and each other so much makes all the difference to a ‘guest’s’ experience.
I want to write every single name and acknowledge each person individually but I’m afraid my memory and constant cloud of champagne have made that a difficult task. So know that when we say ‘everyone’ we mean you all and massively appreciate each and everyone we met.
Please excuse my spelling errors on the following...I can barely spell my new surname correctly. Special shout out to Vickus, Nell, Chris, Godfrey, Gugu, Gabriel and of course Kyle and Sam again.
I’m afraid we have no ‘constructive criticism’ to offer, only the highest praise.
We left feeling like we were saying goodbye to friends and already planning how we can make Ulusaba a reality for us again. Thank you for everything.

Stayed: May 2018, traveled as a couple
3  Thank Kim-and-Jordy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VirginLimitedEdition, General Manager at Ulusaba Rock Lodge, responded to this reviewResponded May 31, 2018

Dear Kim-and-Jordy,

I don’t think we could ask for a more dreamy review, thank you for sharing it with us! It was a true privilege to play a part in your special wedding, and to hear that you thought every part was ‘perfect’ has made our day. We have to agree that some African sun and fresh air is one of the best ways to clear a cloudy head, and Sam and Kyle were thrilled to hear how much you enjoyed your game drives. The whole team couldn’t help but share a smile when we heard you are even considering a career change! Kyle would be more than happy to share a few tips next time you visit. What really made your review extra special was hearing your kind comments about the team, we all loved welcoming you and couldn’t have been happier to hear that you felt well looked after and part of the family. The pleasure was truly all ours, thank you once again for choosing to spend such a special trip with us and we are already looking forward to seeing you again next time. We will be sure to have the champagne on ice for your arrival!

Have a magic day,
Karl & Llané Langdon
General Managers
karl@ulusaba.virgin.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 21, 2018

It was the most wonderful place to be, not only the staff is like part of the family, seeing all the Big 5 animals running free in their own environment it bring a tears to your eyes. Also we had the best Ranger in Liam and Tracker David. Not forgetting the food and wines were superb.

Stayed: May 2018
1  Thank Joaquim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
VirginLimitedEdition, General Manager at Ulusaba Rock Lodge, responded to this reviewResponded May 24, 2018

Dear Joaquim S,

I don’t think we could ask for a bigger compliment than hearing that you think Ulusaba is the ‘most wonderful place to be’, thank you for taking the time to share such a special review with us! Liam and David were so touched to receive a personal mention and wanted to let you know how much they enjoyed taking you out to spot the Big 5. We very much hope to have the opportunity to welcome you back to the Ulusaba family one day soon.

Have a magic day,
Karl & Llané Langdon
General Managers
karl@ulusaba.virgin.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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