We decided to take a on night Mid-week break in Dullstroom and chose this hotel. There were problems for the start, they could not find the booking made via their web site on the internet, fortunately I hade brought all the paper work to show the deposit that was paid. Then the keys did not fit the room allocated, and eventually we were given another room with the room service keys. There was no key for the balcony and we could not use it. The TV in the room had only one channel and on checking the TV in the bar it too had only one channel, which implies their satellite service was not working. We decided to eat dinner at the hotel, two of the main menu items we chose were out of stock, one of these being a rump steak. The food was disgusting, the prawns in the prawn cocktail were raw an we waited for 50 minutes for main course, lamb chops that were so fatty that my partner left hers. Then at 3 am the stomach cramps and nausea began, was this the hotel food that caused it, we can't say for sure, but as we both had nothing to eat the day of arrival except at the hotel, there is a good chance. We had intended to stay the following day in Dullstroom to enjoy the beginning of the arts festival, but had to leave early because my wife was so ill. This hotel does not deserve the 4 star rating and I would suggest avoiding it at all costs.
- Official Description (provided by the hotel):
- In the Mpumalanga Highlands and just 2.5 hours drive from Johannesburg, Critchley Hackle is a Mecca for stressed execs and tourists. Critchley Hackle has 22 beautifully appointed rooms and suites accommodating a maximum of 59 guests sharing. The hotel and its surrounding area is a great destination to just chill and enjoy the tranquil setting. The red tinned roof and sandstone building is typically “Old Transvaal”.A beautiful small lake stocked with Rainbow Trout awaits guests at their front door. We have trout rods and flies for the use of keen fisherman. Please note we do not practice catch and release, so your catch of the day is weighed and sold to the proud fisherman. Our team will be happy to either cook and or package the fish to be taken home.Ideally suited for both business and leisure, we offer luxurious country accommodation and leisure activities. The red tinned roof and sandstone building looks onto a small lake stocked with Trout.Guests are able to enjoy a morning or afternoon of fly fishing, just outside their room. Any fish caught on the day will be for the fisherman’s account, we do not offer a catch and release policy. ... more less
- Reservation Options:
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