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“Saturday lunch”
Review of Water Margin

Water Margin
Price range: $29 - $39
Cuisines: Chinese
More restaurant details
Restaurant details
Good for: Families with children, Romantic, Business meetings, Special occasions
Dining options: Late Night, Lunch, Dinner, Buffet, Delivery, Reservations, Takeout
Reviewed May 16, 2014 via mobile

Booked family meal for Mothers 70th we were the only people in restaurant, not a problem. However the staff were miserable and un friendly from start to finish, they rushed us through with no offer of desert, further drinks or coffee and virtually threw our bill at us. In fact they had locked up and driven off dead on 3pm before we had even got to our cars. The food itself was very good and we have been patrons of this restaurant for many years so it was most disappointing to have to move to another venue for our desert and coffees. The management need to give their staff some customer service training !

3  Thank Nicky H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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179 - 183 of 288 reviews

Reviewed April 27, 2014

We booked a table for 3 on a Saturday night which was just as well as the restaurant was virtually full. The reception area was very busy with people collecting takeaways. We had no problems with service and although the food arrived quickly and was hot we found it to be quite bland. The restaurant was very warm inside and the windows running with condensation so no problem being cold. We were here visiting friends but wouldn't rush back.

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1  Thank Chooch8591
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2014

We ordered a takeaway. The person on the phone taking the order made the process confusing. When I arrived to collect they had added 2 set menus for 2 to the order and insisted that I had asked for these. They were rude and dismissive when I pointed out that there were only 4 of us eating. The food is average at best and that is being kind, the portions are also small. I would avoid this place unless you want to pay for average food that you haven't ordered!!

1  Thank Tim J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2014

Had a very unfortunate experience getting a takeaway. We asked for two of their set menus, both of them for two people. They doubled this up to be for 8 people. By the time my Dad had put his card in and realised we had a £90 takeaway (!) for 4 people it was too late. They wouldn't change it/ refund it as food was already cooked. We obviously had far too much so much if it went in bin. It is very mediocre food as well. Be very careful as they are sooo confusing, even when we'd explained to them that the way they asked on the phone was completely confusing they didn't understand that their system of taking orders is dreadful.

Be careful. You could end up paying for huge amount of not terribly good Chinese food.

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1  Thank Kate G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2014 via mobile

The food is really good, we tend to go for the buffet because you get great choice on the menu. Try the shredded chicken, its fantastic. Depending on who you get served by your evening can go either way and if they are busy you might have to wait for your food but see it as a good thing because your previous course can go down. Drinks are kind of expensive but the food is well priced. Not tried take away so cannot comment.

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Thank foodyuk09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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