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“This feels like home!”
Review of Kwalala Lodge

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Kwalala Lodge
Ranked #1 of 16 Pongola B&B and Inns
Reviewed May 16, 2014

This is really the best service I've come across in a long time - absolutely dedicated to make you feel at home. Beautiful place, beautiful people, great wine and the biggest breakfast ever! Try it, you won't be sorry :)

Room Tip: The vibe around the swimming pool is the best!!
  • Stayed: May 2014, traveled on business
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1  Thank Onbeskaamd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (84)
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33 - 39 of 84 reviews

Reviewed May 5, 2014 via mobile

I stay here twice a month for business & have done so for years. the best place to stay in Pongola. Amazing food, excellent hospitality and very comfortable rooms, I'd definitely recommend it. 10 out of 10 from me !!!! Susan & her staff go out of their way to make you feel comfortable!

Stayed: May 2014, traveled on business
Thank Melissa-lee N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 30, 2014

The rooms at Kwa Lala are very basic, we expected something special but a 2** Road Lodge would have been better.

The dinner is fine, if somewhat old-fashioned/pretentious, silver domes over the plates, etc. No Rosé wine by the glass. Red wine in a locked (!) wine cellar/cupboard, which has to be unlocked for one to choose your red wine. Breakfast not bad.

We were in a hurry to check out early but could not check out without mini-bar (with a few cooldrinks!) being checked, and having to wait at reception for that process to be finalized ("they learnt their lessons from a bad experience in the past" per Susan). That sums it all up.

Susan and Leon are trying their best, but this remains a very average experience (with many ugly oil paintings on the dining room walls). By the way - we had to switch off the minibar before sleeping, it made a terrible noise.

The town of Pongola is really nothing special, it is a place where people stay between Johannesburg and the coast - but we should rather have left Johannesburg earlier, Pongola is best avoided.

Room Tip: All the same, very basic.
  • Stayed: April 2014, traveled as a couple
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Thank Hooggenoeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 20, 2014 via mobile

Excellent place. Clean. Well appointed. Great breakfast especially the fruit salad. And coffee. Loved the extra touch of Easter eggs. Thank you so much for the well found oasis. As usual the trip advisor posts are right on the mark. Just struggled to find a decent place to have dinner on Easter Sunday.

Stayed: April 2014
Thank Glynda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 17, 2014

It was the most amazing stay. The room was very well appointed, neat and cozy. The breakfast and dinner was unbelievable. Thank you Susan and Leon. It was memorable as always.

Just have really created a jewel in Pongola.

  • Stayed: March 2014
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Thank Carlo Wilmans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 6, 2014

I have been in Kwalala several times with my family and we all enjoyed our stay. the rooms, garden, restaurant are very clean. the staff are very friendly and always available for they guests. Kwalala It's like a second home.

Stayed: January 2014, traveled with family
Thank Bernardo9742014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2014

I have stayed at Kwalala numerous times and have never found it to be less than excellent. The rooms and bathrooms are great and the food is fantastic. The staff are efficient, honest and friendly. I love my visits to Pongola because it is such a pleasure to stay at Kwalala!!!

  • Stayed: February 2014, traveled on business
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1  Thank ClaireMU6087EW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kwalala Lodge

Address: 15 Jan Mielie Street | Kwazulu Natal, Pongola 3170, South Africa
Location: South Africa > KwaZulu-Natal > Zululand > Pongola
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 16 B&Bs / Inns in Pongola
Price Range: $76 - $79 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kwalala Lodge 4*
Number of rooms: 19
Official Description (provided by the hotel):
The only Four Star Rated Bed and Breakfast in Pongola. Bookings necessary as the establishment is popular and regularly fully booked. Restaurant open from Mondays to Fridays, for breakfast lunch and dinner on reservation. Dial 0027825583840 to book your table. Closed on public holidays. The restaurant can be used on weekends for special occasions or dinner if booked in advance. Service at its best and Staff and Management are hands on to make sure your stay is exactly what you expected. ... more   less 
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