After a long drive as part of our cross-country move we wanted a nice experience in our stay and a place that offered internet access. My husband had a phone interview the next morning and needed to research about the prospective employer. The hotel's was advertising free internet access under banner logo outside. After checking in we got dinner at a nearby Denny's. By the time we got back to our hotel room it was 10:30pm. When my husband tried to connect to the wireless network, there was no connection. After calling the front desk, we were told to re-try in a few minutes. This didn't work either. We were then told to re-try in the morning. This didn't work either. The interview didn't go as well as expected since my husband didn't know anything significant about the company. This, of course, led to quite a bit of frustration.
Upon checkout, the manager-on-duty didn't apologize. She also refused to provide the contact info. of the franchise owner. She said she doesn't know how to contact them. I am a priority club member and was extremely dissappointed at the treatment we received. I will no longer stay at Holiday Inns, there are plenty of other choices that I want to give a chance to earn my business. The rooms were very average, the air conditioning was tolerable. The best part of the experience was our server during breakfast. She was timely, efficient, and accomodating.
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- Also Known As:
- Quality Inn Tucumcari
- Tucumcari Quality Inn