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“Pond or pool?”
1 of 5 bubbles Review of Quality Inn

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Quality Inn
Ranked #11 of 22 Hotels in Tucumcari
Arkansas
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Pond or pool?”
Reviewed August 11, 2012

We are traveling back home from being on vacation for 8 days. I looked up lots of reviews on trip advisor and hotels.com on the way here. TA reviews were decent for this hotel and it was a pretty good price ($69) for hot breakfast and a heated pool. The kids and I went back to the pool because we wanted to see if the pool was warm before paying for a room. I could not believe what I saw! I told my kids that is disgusting it looks like a pond. My daughter said maybe it is colored that way(she is 6). I had to explain to her that that was algae and from not cleaning the pool. We couldn't even see through the water. Needless to say we turned around and went to the Rodeway Inn a block away. I was so thankful we looked at the pool first at the Quality Inn before booking a room. I would hate to think what the room looked like.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sacArkansas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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227 reviews from our community

Traveler rating
    46
    77
    48
    33
    23
See reviews for
64
88
14
23
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
  • English first
  • German first
  • Any
English first
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 9, 2012

To begin, they could not get the key card to work in the door. After returning to the office for the 3rd time, they finally gave us a new room. The stopper in the bathtub had been ripped out, plummers putty and all, and it was set up on the rim of the tub.

In the morning, my brother and I left the room to grab breakfast, and we noticed that there were no kids splashing in the pool. The reason was that the pool was a dark green from improper care. We grabbed some breakfast, and the food was cold. It was close to 9, and it was about time for breakfast to end.

They just have some maintence issues that need to be addressed.

On a lighter note, the staff was very friendly and polite!

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Melbatoast70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Tucumcari hotels

Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed July 7, 2012 via mobile

They advertise full breakfast with eggs cooked to order. It is just another cold buffet. Room was ok. A few dead bugs and small. I had a third person and asked if a rollaway would fit. Nope if you set it up you have to rearrange room. They charge extra for rolllaway, bird in cage, & extra person charge. I ended up paying $120 for cheap $50 room.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mictech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moore
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 28, 2012

This was just a stop over on our way home. It is ok. Used to be a Holiday Inn. All exterior rooms. Did not use spa or room service.

  • Stayed May 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank juliaavery
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 14, 2012

This was the last stop on our vacation home. We are a family of 6 and needed a room to accommodate all of us. The front desk staff was friendly, but when we got to our room it smelled (a better word would be reaked) of urine! The beds, the carpet - everything! There were even pools of dried yellow urine around the toilet. We checked in late didn't know of any other options. (Had we driven on into town there was a lovely Hampton Inn - oh, that we had stayed there...) We paid more for this hideous room than any other place we stayed during our vacation. After our room experience, even the kids didn't want to eat the 'free' breakfast. This place was dirty and gross. (I always read reviews with a grain of salt, please note this review as the honest truth.)

  • Stayed July 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cindy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Corning, California
Level Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed May 21, 2012

Before we reached the Quality Inn the skies over Tucumcari opened into Deluge and Lightening Storm. Will at the desk was very helpful and made sure our check in was as dry as possible.
Wished we would have known about the Restaurant in the Lobby. Could have saved a an extra stop.
But we did enjoy a piece of Homemade Cake.
Sad to see the Spa not functional..a hot tub soak would have felt good

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ChuckBartok
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waukegan, Illinois
Level Contributor
90 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed May 5, 2012

If you are there for a short term stay, your money would be better spent elsewhere. The original motor inns down the street would be a better value. We paid less for a suite in another town the day after this stay. I understand that location makes a difference, but overpriced is overpriced.
Friendly staff, and overall OK facilities and it's obvious they try to keep it clean, however "quality" is lacking. The breakfast was, well, not so good. Sliced sandwich ham in broth and scrambled eggs and blah cubed potatoes just did not make it. Just not worth the money. OK for a nite's stay as far as cleanliness (in our case), but not a good value. Rated AVERAGE for the effort that seems to be made by staff,etc., but maybe a little less than average when compared to other motels.

Room Tip: Compare to local Motor Inns before choosing this facility.
See more room tips
  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chas053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn

Property: Quality Inn
Address: 3716 E. Tucumcari Blvd., PO Box 808, Tucumcari, NM 88401 (Formerly Holiday Inn)
Phone Number:
Location: United States > New Mexico > Tucumcari
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool
Hotel Style:
Ranked #11 of 22 Hotels in Tucumcari
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 100
Reservation Options:
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Also Known As:
Quality Inn Tucumcari
Tucumcari Quality Inn

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