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Best Western Discovery Inn
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Reviews (591)
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All reviewstile floorsroom was cleanhash brownsbreakfast was excellentparking lotwafflesnew mexicovery nice hotelplace to stayeasy accessnice staygas stationchillihot breakfastoff the highwaybreakfast barno elevator
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449 - 454 of 591 reviews
Reviewed June 12, 2014

The staff hands down deserves 5 stars. They were welcoming and accommodating. The rooms however leave little to be desired. They appeared clean just run down. Beds were lumpy and worn out. Pillows flat. Noise of the highway and people opening and shutting doors. ALL. NIGHT. Left us weary travelers even more haggard for the next days drive. The pool is closed and in repair so if you are lucky to have a room overlooking the pool you will hear them working away on it. The bathroom was similar to one that you would find at a truck stop or fast food restaurant. Not very inviting. Breakfast was also decent. It's your typical reconstituted eggs, sausage, biscuits, gravy, hash browns, the ever popular belgian waffles, along with a few cereal selections, yogurts, juices, milk and coffee. The internet/wifi was an absolute joke and really didn't work at all. Apparently it was due to the rain the day before?! If you are in dire need for a hotel and everything else is booked then I suppose it will do in a pinch but I would not recommend this particular property.

  • Stayed: June 2014, traveled with family
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Thank Denise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2014

Easy access from the interstate. Had made reservation ahead of visit directly with the motel. Check in was a breeze, staff very professional and helpful, facilities very clean, room immaculate. Hot breakfast was very good. Highly recommend this facility.

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Best Western
2  Thank Chris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2014

We stopped here without a reservation on a trip across the southwest. It looked clean and was right off the highway. Staff was helpful and we were wanting a pool for the kids to play in but they said the pool was closed for renovation. We opted to go ahead and stay even though the pool was closed. Wish the hotel could have opted to remodel the pool in the offseason not the summer when people will be coming with children who want to swim. The room we were given was down a dark open air hallway (even in the daylight) and clear at the back of the complex. The hall was not very well lit even at night. Room was adaquate at best. We had to turn in coupons for breakfast in the morning to show we were actually staying at the hotel and the breakfast was your typical hotel free breakfast with biscuits and runny gravy, fruit and dry cereal. Overall, stay here if you need an average place to stay.

Room Tip: Ask for a room near the front of the complex
  • Stayed: May 2014, traveled with family
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Thank HPDRoy711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2014

They closed the pool without letting us know at the time of booking or when we confirmed the reservation. They were not very accommodating about assigning rooms and the room we received had an odor of smoke. I didn't bother to report it since it seemed any of our requests or issues were being ignored.

  • Stayed: June 2014, traveled with family
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Review collected in partnership with Best Western
2  Thank Judy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2014

Great accommodations; great breakfast; friendly staff. You will not be disappointed with your stay!! My husband is in a wheelchair and most places only claim to have handicapped facilities. This facility meant what it advertised!! Thank you!

  • Stayed: May 2014, traveled with family
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Review collected in partnership with Best Western
Thank Shirley K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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