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“Overnight Stay”

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Holiday Inn Express Hotel & Suites Tucumcari
Ranked #9 of 23 Hotels in Tucumcari
Reviewed June 28, 2013

Did not reserve a room. Arrived around 10:30pm to see if a room was available. Excellent and very friendly front desk gave us a two-queen room for $111.99 including tax. When we checked into the room, I noticed a sign in the bathroom indicating toothbrushes, toothpaste were available at the front desk. We did not want to unpack the car and our little-ones were very ready for bed. Went to the front desk, were given the items, and went to bed.
The room was not very clean and there were hairs in the bed and shower. The AC was very loud. It was good for a quick "rest-your-eyes-so-you-don't-get-in-an-accident" stay.
Breakfast was quick, filling, and fast. Little ones enjoyed having pancakes, bacon, and juice.
Best thing about the hotel: Nighttime Front Desk Staff and Morning Manager/breakfast staff
Worst thing: was the room even cleaned or did someone make the bed and wipe the sink?

Room Tip: Check the internet rates to make sure you are given a good price.
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  • Stayed: May 2013, traveled with family
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1  Thank walkerexpat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites Tucumcari, responded to this reviewResponded July 15, 2013

Dear walkerexpat,

Thank you for submitting your review of our hotel. I am delighted to hear about the compliments you give to our hotel staff and breakfast service. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. I am truly sorry about the conditions of the room you received. Please accept our sincere apologies for any inconvenience or discomfort it may have caused you. The feedback we receive from you enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Lera P
Case Manager
IHGCare

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199 - 205 of 312 reviews

Reviewed June 27, 2013

We stopped here on our last night of a 2 week trip and it was one of the nicest HIE we stayed in. The room was overly large, very clean. The hotel was very quiet. The breakfast room was very busy and the staff did a good job of keeping it stocked. There was a microwave and fridge in the room which is always a plus. There was an indoor pool which was warm, I do not like cold indoor pools! They have a sauna and a hot tub as well. Oh and they had a "game room" with a pool table, we didn't use but also a nice touch. While in Tucumcari be sure to visit Route 66!!!

  • Stayed: June 2013, traveled with family
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Thank planomom8801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reccaP, Manager at Holiday Inn Express Hotel & Suites Tucumcari, responded to this reviewResponded June 28, 2013

Thank you for your positive feedback in regards to your stay at Holiday Inn Express & Suites, Tucumcari, we are happy your stay was a memorable one. We look forward to any future visits with us.

Thank You Again,
Management

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Reviewed June 26, 2013

On a cross-country drive, we stayed overnight at HIE Tucumcari. Very helpful staff, convenient parking, safe, clean. We picked a suite with 2 queen beds. Two flatscreen TV's. Comfortable bedding.
Free breakfast was actually quite good. If you're a family on a long road trip, this is a great place to stay for the night.

Room Tip: The suite was only $14 more and it was nice to have the extra space, extra TV.
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  • Stayed: June 2013, traveled with family
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Thank InOrangeCountyCA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013 via mobile

This is an older clean hotel, but the beds were so soft (not great if you prefer a firmer bed for your back), the elevator was so slow, the air conditioner unit in our room didn't have a continuous option for fan to run to mask the noise. We only stayed one night, double queen bed for $120 w/ tax.

  • Stayed: June 2013
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Thank mere1426
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reccaP, Manager at Holiday Inn Express Hotel & Suites Tucumcari, responded to this reviewResponded June 28, 2013

Thank you for your comments, we strive to make each and every stay a memorable one. However we fell short; please accept our sincerest apology. We hope you will give us an opportunity to have you stay with us in the future.

Thank you,
Management

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Reviewed June 18, 2013

We stayed one night on our way through from Arizona to Texas. Even though this is probably one of the more expensive hotels in the area it was worth it for us. The hotel was elegant. The rooms were clean and comfortable! The pool, sauna and hot tub were nice after a long drive. My husband liked that they had a fitness room and game room with a pool table! Breakfast was above the usual hotel breakfast. Pancakes, cinnamon rolls, biscuits and gravy! Unlike many of the other hotels/motels in the area this did not have the rt. 66 charm but that was ok with us. I recommend for anyone not looking for nostalgia and wanting more of the creature comforts.

  • Stayed: June 2013
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Thank HCowen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reccaP, Manager at Holiday Inn Express Hotel & Suites Tucumcari, responded to this reviewResponded June 28, 2013

Thank you for your positive comments on your stay at Holiday Inn Express & Suites, Tucumcari.
We are glad your stay was a comfortable one. We look forward to seeing you again in the future.

Thank You,
Management

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Reviewed June 17, 2013

This hotel has been consistent. We love HIE because they use a down comforter and change out the sheets on either side of that comforter with each customer. You know those other hotels don't wash the comforters. Stayed on 1st floor and it was very nice not having to wait for elevator. Breakfast was typical-eggs, sausage, biscuit/gravy, yogurt, fruit, juice, coffee. We like how you can leave the a/c fan running all night to drown out any noise. Wish their prices were cheaper. LaQuinta next door is nice too for less money, but we prefer HIE since we have pet allergies and LaQ allows pets.

Stayed: June 2013, traveled with family
Thank letsgoeverywhere05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
reccaP, Manager at Holiday Inn Express Hotel & Suites Tucumcari, responded to this reviewResponded June 28, 2013

Thank you for return visit with Holiday Inn Express & Suites in Tucumcari. We are pleased your stay with us has been a memorable one. Hope to see you again on another return trip.

Thank You,
Management

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Reviewed June 12, 2013

Quick stay on my drive to Texas. Arrived late and went to a weird Pizza Hut down the street for dinner. The hotel was nice but area is weird not nice or bad. Staff was friendly and always there to help the room had a strange stain on the floor other than that it was a great pleace

Room Tip: Not bad rooms it looked the best place in that city
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  • Stayed: May 2013, traveled with family
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Thank steven r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites Tucumcari

Address: 2624 S Adams St, Tucumcari, NM 88401-3802
Phone Number:
Location: United States > New Mexico > Tucumcari
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#7 Family Hotel in Tucumcari
Price Range: $128 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Tucumcari 2.5*
Number of rooms: 81
Official Description (provided by the hotel):
New Hotel in Tucumcari- NM Boasts Premium Amenities Enjoy comfort at the new Holiday Inn Express Hotel & Suites Tucumcari near historic Route 66. Families will love lodging in Tucumcari- NM- located just off I-40- between Amarillo- TX and Albuquerque- NM. We offer close proximity to Mesalands Community College- the NMSU Ag-Science Center and many local attractions- including the Mesalands Dinosaur Museum- the Tucumcari Historical Museum and Ute Lake State Park. Other nearby activities include the Tucumcari Municipal Golf Course and the beautiful and historic downtown area. Business travelers are often impressed by our comfortable accommodations near historic Route 66 in New Mexico. Situated in downtown Tucumcari- our hotel is convenient to the Tucumcari Convention Center and the Tucumcari Municipal Airport. Nearby companies include Wells Fargo Banking- Comcast and Interstate Trucking- so you don't have to worry about being late to a meeting. In addition- our Tucumari hotel provides a Business Center with a fax machine- copier- printer- computer and free high-speed Internet access for your convenience. While lodging in Tucumcari- NM- you can enjoy premium amenities- which include an indoor pool- a dry sauna- a fun game room with a pool table and big screen TV and a lovely garden retreat where you can relax. Book your reservation now to enjoy our great Tucumcari hotel deals and rates. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites Tucumcari
Holiday Inn Express Tucumcari
Holiday Inn Tucumcari
Tucumcari Holiday Inn

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