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“Disappointed this time.”

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Blackstone Hotsprings Lodging & Baths
Certificate of Excellence
Clovis, New Mexico
Level Contributor
252 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
“Disappointed this time.”
Reviewed April 11, 2014

Have stayed here numerous times and always enjoyed it. This visit not so much. Detail to rooms needs attention: BR sink slow to drain, kitchen sink had bad lime build up, nooks and crannies need cleaning and dusting, upholstery could use a cleaning, robes badly frayed. New pipe being installed so water for tub would not fill on first try but did after waiting the 3-5 min and a second try. (Just tell your customers this up front!) There was a wedding scheduled and the planning celebration got way too loud. Others besides us complained and it was finally resolved. The young lady on duty kindly offered us a complimentary Wet Room soak but we declined as we'd had one earlier. I put average on our stay. If you set a high mark and don't maintain it, then you're average. I hope R & R will take a closer look and give attention where attention is due. The patio area looked beautiful as always. Dorothy's labor of love is evident.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ChefJ_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BlackstoneManager, Guest Relations Manager at Blackstone Hotsprings Lodging & Baths, responded to this review, May 15, 2014
We are very sorry to hear your experience was less than perfect. We'll be discussing the issues you've listed with our staff and looking closely at the problems to get them addressed. Thank you for being thorough. Hope you'll give us another try soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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490 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (128)
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English first
Hillsboro, New Mexico
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed April 2, 2014 via mobile

This is my 3rd visit to Truth or Consequences Hot Springs and I really enjoy soaking here every time I go. There is such an experience to be had in the wet room. With the steamy sauna area an the waterfall and a shower you really get all you are looking for in a nice detoxing soak. I feel so relaxed after that it is worth the already affordable price!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RoamingFoody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hantrevspenc
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed April 2, 2014

Rooms are cozy, bed sooo comfy. We stayed in Babaloo room loved the in room hot spring bath. Wet room was unbelievably relaxing. I felt like a noodle after an hour in there. The town is very,very quiet but we really needed that. Courtyard is inviting and we spent a lot of time just sitting around reading or having drinks at night in the silence under the stars. One car went by every half hour or so and not even so much as a dog barking. Staff is friendly,laid back and helpful. Great vibe and very peaceful. Will recommend to friends and family and hopefully go back! Thanks Blackstone!

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hantrevspenc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lubbock, Texas
2 reviews
Reviewed March 24, 2014

Great place to stay for a great value. The "studio" stove was not working, but the full-size fridge was along with the coffee maker and free grounds and tea. Combine that with your own private mineral srings tub for ~90$ with tax, a super-relaxing courtyard, friendly staff, and a funky walkable town and the result is a great place to stop and refresh after long roadtripping or especially camping/hiking.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Englethorpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rapid City, South Dakota
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed March 14, 2014

Stayed here March 3 with my spouse, mother and cousin (3 rooms). It was a return visit for my husband and I, a first time for my mother and my cousin. They each stayed in rooms we had stayed in before (Roy Rodgers, and Babaloo); we stayed in the Golden Girls room. As we've come to expect, check in was welcoming and efficient. The rooms were as neat and clean as before, the mattress just as comfy, and the amenities pleasing. The theme decor is always fun to explore, and the deep, en suite soaking tubs were enjoyed by all. NOTE: there's no smell with the T or C hot springs. Hubby and I soaked PM and AM. We came away feeling like we'd spent a week relaxing instead of only one night, and that with a 3 hour drive each way. A few improvables: the walls between our room and the neighboring one were a bit thin- no music or tv noise, just vigorous human activity; also, our room had a patio outside, and the curtains on the bathing room sliders were not quite sufficient to cover the entire span of glass (the patios have small passages between them along the wall of the building, so it's not 100% private. Still, the fun and games next door lasted no more than 40 minutes or so, and we do plan to return there again. We'll probably go back to staying in a room on the non patio side.

Room Tip: For maximum privacy, take a room on the non patio side of the lodge.
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  • Stayed March 2014, traveled with family
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Helpful?
Thank NMdondee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Garland, Colorado
Level Contributor
35 reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed March 11, 2014

I took my husband for a surprise birthday trip, and this was our first stop. What a great way to start a little vacation! We stayed in the Jetsons room, very quirky and cute, and the MOST comfortable bed we've ever slept in, even better than our own!

The large soaking tub in the room was great, and the private hour in the Wet Room almost put us in a coma!

The staff is super friendly and helpful, and this is a place we'd come back to, and we're spreading the news!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank KDcruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silver City, New Mexico
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed March 9, 2014

My husband and I recently spent the night in Blackstone Hotsprings. The little "casita" where we stayed was amazing, clean, and homey. The "wet room" is fabulous and very comfortable. We definitely plan to stay there again. Thank you!

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MariaBeatriz77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Blackstone Hotsprings Lodging & Baths

Property: Blackstone Hotsprings Lodging & Baths
Address: 410 Austin St, Truth or Consequences, NM 87901-3379
Location: United States > New Mexico > Sierra County > Truth or Consequences
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Wheelchair access
Hotel Style:
Ranked #1 of 6 B&Bs / Inns in Truth or Consequences
Price Range (Based on Average Rates): $
Number of rooms: 9
Official Description (provided by the hotel):
Geothermal water at Blackstone Hotsprings flows at the perfect temperature for therapeutic baths and healing soaks. A beautifully restored 1930s motor court in the historic downtown bathhouse district of Truth or Consequences, New Mexico. Luxury lodging units each have a custom bath for unlimited private soaking. ... more   less 
Also Known As:
Blackstone Hotsprings Lodging And Baths
Blackstone Hotsprings Lodging & Baths Hotel Truth Or Consequences

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