Have stayed here numerous times and always enjoyed it. This visit not so much. Detail to rooms needs attention: BR sink slow to drain, kitchen sink had bad lime build up, nooks and crannies need cleaning and dusting, upholstery could use a cleaning, robes badly frayed. New pipe being installed so water for tub would not fill on first try but did after waiting the 3-5 min and a second try. (Just tell your customers this up front!) There was a wedding scheduled and the planning celebration got way too loud. Others besides us complained and it was finally resolved. The young lady on duty kindly offered us a complimentary Wet Room soak but we declined as we'd had one earlier. I put average on our stay. If you set a high mark and don't maintain it, then you're average. I hope R & R will take a closer look and give attention where attention is due. The patio area looked beautiful as always. Dorothy's labor of love is evident.
- Official Description (provided by the hotel):
- Geothermal water at Blackstone Hotsprings flows at the perfect temperature for therapeutic baths and healing soaks. A beautifully restored 1930s motor court in the historic downtown bathhouse district of Truth or Consequences, New Mexico. Luxury lodging units each have a custom bath for unlimited private soaking. ... more less
- Also Known As:
- Blackstone Hotsprings Lodging And Baths
- Blackstone Hotsprings Lodging & Baths Hotel Truth Or Consequences