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“Another plain vanilla”

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Comfort Inn & Suites Truth or Consequences
Certificate of Excellence
Emmaus, Pennsylvania
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Another plain vanilla”
Reviewed June 14, 2012

We stayed here during early June, 2012, while visiting my mom-in-law. The hotel is pretty average, as I would expect for a Comfort Inn. In this class of hotel, I prefer Holiday Inn Expresses or Hampton Inns, both of which are a step above Comfort Inns, in my experience.

There is no elevator, so if you're on the 2nd floor, be prepared to carry your luggage up steps. At ~50#/bag, this is no longer easy for me (old fart), despite dragging it up the steps.

The front desk was inconsistent. When they were there, they were ok. but sometimes they seemed to be off doing other things (multiple responsibilities?). A couple of times I called the desk from the room and nobody answered, even after many rings.

The pool is indoors. The water was a tiny bit cloudy, but not bad. Water temp was suitable for me, and I like it in the low 80s. I did not use the hot tub/whirlpool. There's a nice little patio outside the pool near the street. This was actually very nice in the evening when the outdoor temp dropped and there was a slight breeze.

Weather: Sunny. Hazy (maybe from the wildfires) Highs ~ 100F; lows 65-70F. Low humidity.

The continental breakfast (6-9 wkdays; 7-10 wkends) was average, as I would expect at a Comfort. The attendant was ok at maintaining it, but seemed anxious to close up around "closing" time. We tended to linger as there were several other familiy members there, too. There's a Denny's on the same property if you miss breakfast.

The room was average. The showerhead was good. I had trouble with the wi-fi losing connectivity and not recovering.

Room cleaning service seemed a little intrusive to me. One day they asked me if I wanted the "full" service. I had the sense that they were in a hurry to finish up, or were trying to save some money. I don't know, but it might be that the cleaning manager has a vested interest in hotel profitability (part of the franchise's family?).

Oh! I almost forgot! There seemed to be several residents(long-term?) with dogs, so I'd say it's a pet friendly hotel. that's good or bad, depending on your viewpoint. All of dogs we saw were pretty well-behaved and friendly.

Room Tip: As mentioned previously, try to get a ground floor room unless you don't mind carrying luggage u...
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  • Stayed June 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank mdrehm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Owner at Comfort Inn & Suites Truth or Consequences, responded to this review, July 15, 2012
Dear Sir,
I am writing this to address the review you recently left concerning my hotel, Comfort Inn and Suites. You are correct. There are differences between us and the Holiday Inn Express across the street from us. We have a better location with easier entry into the hotel with a parking lot convenient to all three entrances. We can park any vehicle from large trucks to small cars with ease, whereas the Holiday Inn Express parking is somewhat restricted. We have large rooms with 9 foot ceilings; Holiday Inn Express has 8 foot ceilings. We have the largest indoor pool in town, with 2 swimming lanes. The water temp is 85 degrees year round. As for the outside area by the pool, it is very nice, as you can tell by the pictures on choicehotels.com. The Holiday Inn Express has nothing like this across the street.
As for the food, we have a very nice full hot breakfast. We serve from 6am to 9am, seven days a week. We also do have a very nice Denny’s next to us, open 24 hours a day, seven days a week. We also offer a 20% discount at Denny’s for people staying with us. We also have three more restaurants next to the hotel: K-Bobs, McDonalds and La Cocina.
Addressing the showerhead you mentioned, our showerheads have 8 different settings on them, and they meet most people’s needs. Contrary to what you implied, the staff is not members of my family. They are dedicated employees hired locally, and are the best paid in town and have extensive experience. My front desk employees take great care to screen people with health problem, making sure that they give them first floor rooms. That saves the problems with luggage and steps.
As for the people living in the hotel, this is a mother and daughter. They are staying long-term with us because the daughter has cancer, and is undergoing chemotherapy. She needed a handicapped room, and yes, they do have a dog. We are pet friendly. We have certain rooms set aside for pets.
The Holiday Inn Express rooms across the street are priced 25% higher than we are. We have a great hotel at reasonable prices. Call the hotel next time you’re here, and I will give you a free upgrade to one of our large suites.
Stephen Rouke
Owner, Comfort Inn and Suites
Truth or Consequences, New Mexico
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179 reviews from our community

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SASKATOON
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 14, 2012

We stayed one night at this hotel and it was very clean and quite lovely. However, the only issue we had after we were told that there is a "hot breakfast" was included in the morning is that the breakfast time is from 5am to 8am! We arrived down for breakfast at 8:30am and could not believe that breakfast was already over. The clerk had not informed us how early they serve breakfast there. So... a lovely place to stay. Just make sure you get up very early for breakfast!

Room Tip: Make sure you get up very early for the included "hot breakfast"!
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  • Stayed April 2012, traveled as a couple
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Helpful?
Thank RENZIEPER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen R, Owner at Comfort Inn & Suites Truth or Consequences, responded to this review, July 24, 2012
Thank you for your nice review. We have taken your opinion into consideration, and have since changed our breakfast hours to 6AM-9AM. We hope to see you the next time that you pass through Truth or Consequences.
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yorkton
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed April 13, 2012

Good, clean,Good breakfast ,Large room ,fridge in room,Friendly staff ,its christmas every day there.

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank hpcanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen R, Owner at Comfort Inn & Suites Truth or Consequences, responded to this review, July 24, 2012
Thank you for your wonderful review. I would suggest that you come back during the Christmas season when the lobby is decorated to the hilt. It really conveys the Christmas spirit.
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Payson, Arizona
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 26, 2012

This hotel is fairly new and one of the only hotels in T or C. We stayed there for Sat/Sun nights while in town for business. One young man at the front desk was friendly and helpful- the rest of the front desk staff were not personable and did not even look up from their desk when we entered or passed by- no eye contact and they gave one the feeling that they hoped you would not bother them. Also, there was a little black pug stationed with them behind the desk that barked and growled as we passed by on our way to the room. There are two stories and no elevator, which makes dragging heavy suitcases up a flight of stairs a drudgery. The tiles on the stairs are chipped from all the suitcases which have "bonked" their way up.

The breakfast was fairly good, with a variety of items, including eggs and bacon and belgian waffles. The attendant on the first morning ignored everyone and sat at a little table doing paperwork, with an overflowing garbage can right by her. (there is only one garbage receptacle for the whole room, so you have to walk clear across the room from the cereal/oatmeal/egg area to drop garbage. The next morning, the attendant was over zealous and stood guard over the waffle iron, helping even those who needed none. And the garbage still overflowed.

The room was clean and adequate, but there was a cockroach in our bathroom.

The Denny's next door was convenient, although we only ate there because nothing else in town stays open as late as we were eating dinner.

  • Stayed March 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank 2011tutor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen R, Owner at Comfort Inn & Suites Truth or Consequences, responded to this review, July 25, 2012
Thank you for taking the time to write a review of our hotel. I would like to respond to a few of your statements. The front desk at the Comfort Inn is manned on the weekend by a very capable person; he has been on the job for more then eight years.
The little black dog that you mentioned belonged to one of the guests of the hotel. The desk clerk was dog-sitting as a favor to the owners. The dog may wiggle a lot, but we have never had problems with it growling, and we would rather have it being attended to at the front desk than have a barking dog left alone in a room.
We do have two floors in our hotel. We have made it a policy that if you have a problem with the stairs, we try to accommodate you with a room on the ground floor to make it easy on you.
We have a great hot breakfast in the morning. In addition to the hot breakfast, we also provide a large assortment of breads, cereals, yogurt and much more. Thank you for pointing out the issue with the trash receptacles. It has been addressed. Most of our guests convey that they feel like we go beyond the average hot breakfast to give you a great start to the day.
As for the housekeeping, we have always been the best in town. We apologize for your experience. If this occurs again, please promptly bring it to our attention, and we will rectify the situation.
Comfort Inn and Suites has seven restaurants that are just a short walk to a short drive from the hotel, All are open to 10pm. We are very fortunate to have a Denny’s located right next door to the hotel. It is open 24 hours a day with take-out service available anytime. Speaking of convenience, we also have a Wal-Mart across the street, which is open 24-7.
There are 19 hotels in this T or C, Williamsburg, and Elephant Butte, New Mexico, area, which means that there are many options in choosing a hotel. Therefore, we try very hard to give all of our guests a wonderful guest experience.
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Bolton, England
Level Contributor
103 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed March 13, 2012

Excellent large room. Clean and very comfortable. Enjoyed gym and heated indoor pool and spa. Breakfast - both cooked and continental fine. Also waffles. Opposite Wallmart. Three restaurants within walking distance.

  • Stayed March 2012, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank Spendingitnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen R, Owner at Comfort Inn & Suites Truth or Consequences, responded to this review, July 24, 2012
We appreciate your taking the time to post a review about our hotel, and we look forward to accomodating you again on your next trip through here.
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Columbus, Ohio
Level Contributor
109 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed January 16, 2012

The gentlemen at the front desk were very friendly and efficient. I very much appreciated access to the continental breakfast at 5 a.m. My room was clean and the water was hot. There was a fridge in the room, but I had to use the microwave in the breakfast room to heat my tea. PS--the Christmas decorations were abundant and colorful!

Room Tip: I didn't notice an elevator so ask for a ground floor room if you have trouble with stairs.
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  • Stayed January 2012, traveled with friends
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Helpful?
1 Thank DaylilyFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen R, Owner at Comfort Inn & Suites Truth or Consequences, responded to this review, July 24, 2012
We are always happy to have birders stay with us. We have since changed our breakfast hours to 6AM-9AM, but if you will mention it to the front desk, we will be happy to make accomodations for you to have access to our wonderful, hot breakfast earlier. Thank you for your review of our hotel. We appreciate your business.
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Thousand Oaks, California
Level Contributor
261 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed January 13, 2012

Nothing special, it was a nice and clean hotel. Room was large and comfortable - nothing special.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrstats69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephen R, Owner at Comfort Inn & Suites Truth or Consequences, responded to this review, July 24, 2012
Thank you for your review, and we hope to see you next time that you are in Truth or Consequences. If there is anything that we can do to make your next stay special, please feel free to let us know. We appreciate your business.
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Additional Information about Comfort Inn & Suites Truth or Consequences

Property: Comfort Inn & Suites Truth or Consequences
Address: 2205 N Date St, Truth or Consequences, NM 87901-3709
Phone Number:
Location: United States > New Mexico > Sierra County > Truth or Consequences
Amenities:
Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Truth or Consequences
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn & Suites Truth or Consequences 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
Comfort Inn & Suites, a Truth or Consequences hotel Conveniently located off Interstate 25, Exit 79, the Comfort Inn and Suites hotel is within minutes from Elephant Butte Lake State Park, and Caballo Lake State Park. We are the closest major hotel to the Spaceport America site, and are 2 miles from the Hot Springs Historic District, art galleries, and local art studios. History buffs will appreciate that we are located directly on the Geronimo Trail National Scenic Byway. Turtleback Mountain Golf Course, one of the premier courses in New Mexico, is also just minutes from the hotel. The city of Truth or Consequences and Sierra County are two of the best kept secrets in the state of New Mexico and the entire Southwest region. For years, Sierra County has laid claim to some of the most beautiful mountain and desert terrain in the entire state. Come stay with us and enjoy the abundance of outdoor activities available in Sierra County.A variety of restaurants and cocktail lounges are located in the surrounding area. Be sure to visit the on-site Denny’s Restaurant. Hotel amenities and features include:• Free high-speed Internet access in all rooms • Free local calls • Pet-friendly hotel Your Morning Breakfast is full of hot and delicious options, making breakfast at the Comfort Inn & Suites the perfect way to start your day. Complimentary breakfast buffet, featuring a variety of signature hot items, is served daily. Enjoy our free hot breakfast featuring eggs, meat, yogurt, fresh fruit, cereal and more, including your choice of hot waffle flavors! Guests of this Truth or Consequences, NM hotel will enjoy relaxing or doing laps in the large indoor heated pool. Guests will also enjoy the exercise room and hot tub. Our meeting room accommodates up to 50 people for most events and business functions.All spacious guest rooms include 9-foot ceilings, refrigerators, dry bars, coffee makers, hair dryers, irons, ironing boards, and 32-inch high-definition televisions. All suites have DVD players in them.The hotel offers excellent parking for boats and RVs; power for boats is available. Laundry facilities are located on the property for guest convenience.The superior accommodations and affordable rates make the Comfort Inn & Suites hotel the perfect destination for anyone visiting the Truth or Consequences, New Mexico area. Our friendly staff looks forward to seeing you soon. ... more   less 
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Also Known As:
Comfort Inn & Suites Truth Or Consequences Hotel Truth Or Consequences
Comfort Inn And Suites Truth Or Consequences
Comfort Inn Truth Or Consequences
Truth Or Consequences Comfort Inn

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