I remember it like it was last week. In fact it was ten days ago when I decided to ride my 1980 Harley-Davidson from a little burg called Edgewood, New Mexico [ a bland euphemism employed to embellish its lackluster location on the edge of nowhere] to Truth or Consequences, New Mexico [ a distinctly non-Hispanic appellation that sounds suspiciously like a game show] for an all-to-brief respite at my favorite southern New Mexico oasis-Riverbend Hot Springs.
New Mexico is famous for its hot springs, and I've visited them all. And generally speaking hot water is agua caliente. But this place is different, and I'll tell you why. The difference is a man named Jake. Jake Foerstner, is the manager of the place and represents the human touch so sorely lacking in resort destinations these days.
On this particular trip, my motorcycle which I affectionately refer to as FRANKENBIKE had, for reasons dark and mysterious, barfed all over the roads of T or C forcing a return to the Riverbend. While waiting for assistance from Edgewood I hung around the office, chatting with Jake between incoming guests. Time after time, with persistent attention to the needs of each visitor-on occasion employing pidgin Spanish to accommodate visitors from our neighbors to the south-Jake delivered customer service with aplomb.
With a smile and an easygoing sense of humor Jake treats every client or group to a guided tour of the facilities-including the cutest little hot sauna, the cleanest rooms, fresh towels, and a lovely little courtyard. He's an expert with a pipe wrench and kitty litter, And you absolutely must check out Jakes Special Lights that softly flicker everywhere in ever-changing hues that add romance to the evening ambience The coffee always available in the lobby is like nectar of the gods
I could go on. I often do. But then we would forget the point of this review. The Riverbend is the place to go for personal service and a great soak. Tell Jake "Rosie's review made me come".
The preceding was an unpaid endorsement, although gratuities accepted and encouraged.
- Official Description (provided by the hotel):
- Located in the historic downtown of Truth or Consequences, New Mexico and near Spaceport America, Riverbend is an affordable, smoke free, hot springs spa and resort, where guests can relax in a beautiful, laid back environment. It is one of the best hot springs in the southwest for its clean, comfortable riverside pools and its unmatched views of the Rio Grande River and Turtleback Mountain. We are dog friendly. ... more less
- Also Known As:
- Riverbend Hot Springs Hotel Truth Or Consequences