Let me start by saying that I am by no means a snob when it comes to hotels. I follow the rule that if I'm only going to sleep there, it doesn't need to be a five star resort. I chose this hotel because it's location was central to town, the price was super reasonable, and my husband and I really didn't plan on spending too much time there. The woman at the front desk was friendly when we checked in and even recommended a restaurant for dinner. When we got to the room, it was pretty run down. The peep hole on the door had a piece of tissue in the hole because the inside part had fallen off. The bathroom was small and the bathroom door had a crack through the WHOLE door. The comforter had cigarette burns on it and the sheets seemed to have what looked like knife holes in it. The little air conditioner had a note to not turn up the temp passed a certain number or it would freeze. We figured, OKAY NOT THE NICEST PLACE BUT WE'LL MANAGE. What really made me upset was the fact that we were getting ready to head out one day and some women came to our room and used a key to open the door! They were other guests. My assumption is that the person at the front desk gave them a key to our room. When we went to ask what happened, there was no one on site! I think the lady working up front had went and set herself up in a room and was watching tv and eating popcorn. When went to check out on Sunday morning, there was no one there. Only a basket on the counter that said KEYS. Now, I understand it's a cheaper hotel. But something has to be said about the customer service. No explanation as to why two other customers would have a key to my room. The place definitely needs a face lift, but the management needs some work too. If's fine for an overnight stay, but if you plan on staying more than one night, expect some drama or no service at all.
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- Also Known As:
- Days Inn Of Taos Hotel Taos
- Taos Days Inn