We stayed at this hotel in July We booked the room around 1:00 but told it would be ready at 3:00 so we payed. Were told which room we had and where located. We returned to check in at 3 and were told we didn't have reservations. The clerk finally called the manager and found our reservation but it was changed to a unsatisfactory location in back area. The room was very outdated but fairly clean. There was no coffee pot or clock. We have traveled extensively and always have a coffee pot & clock. The next morning my husband went to the lobby to get us a cup of coffee and was told they did not provide coffee. We would have to go
to the restaurant to get it. We went to the restaurant to get the buffet breakfast provided with the room. The restaurant was old and not very clean looking. The "buffet" breakfast consisted of dried out scrambled eggs, pancakes, oatmeal and sausages - all cold and looked like had been there for several hours. We asked it we could have some toast to eat with the oatmeal and were told they didn't have bread. For $150 a night we thought we would have a nice place to stay. Don't waste your money on this lodge.
- Official Description (provided by the hotel):
- 118 Full Service Resort Style Property. Nightly Taos Pueblo Indian Dances May-Oct. Outdoor Heated pool. Full Hot Breakfast included in Rate. Complimentary WIFI, shuttle (within 5 mile radius) 24 hr desk staff. ... more less
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- Also Known As:
- Kachina Lodge Resort And Meeting Hotel Taos
- Best Western Taos
- Taos Best Western