We arrived with some friends last night and our friends were denied a room due to overbooking from other Expedia customers. My friends booked directly via telephone, but it took nearly 30 minutes just to register at the hotel. Very strange experience. My friends had to switch rooms for night night two which meant they were marooned for several hours in the middle of the day and got sunburned and wind burned out by the pool. Our room was OK. Nothing special. Could not close the bathroom door completely. Pretty noisy outside of our room at night with big diesel trucks passing by in the parking lot. Beds were pretty stiff, difficult to sleep on. Pillows not easy to sleep with - no variety to adjust. Rooms smell strange like a laundry facility. Shades on lamps were torn up. Old school Cathode Ray Tube TV's. Didn't even bother to turn it on. Breakfast was a surreal experience as we were battling for position in a buffet line with a room full of senior citizens -- obviously they got a group rate. The main dining area was 1960's Route 66 "Kitch" for decor. The tables were filthy. For breakfast they served rubberized scrambled eggs with grease sausage -- I'm not kidding. Not really very close the plaza, you have to walk nearly a mile to get to the plaza. Advertised Indian dances at 7:00pm every night, but the Indians never showed up. Very strange experience. I won't be back. Surely there are some better places to stay. Perhaps it's better to just spend time in Santa Fe and come up here on day trips only.
- Official Description (provided by the hotel):
- 118 Full Service Resort Style Property. Nightly Taos Pueblo Indian Dances May-Oct. Outdoor Heated pool. Full Hot Breakfast included in Rate. Complimentary WIFI, shuttle (within 5 mile radius) 24 hr desk staff. ... more less
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- Also Known As:
- Kachina Lodge Resort And Meeting Hotel Taos
- Best Western Taos
- Taos Best Western