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“Beautiful” 5 of 5 stars
Review of El Monte Sagrado

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El Monte Sagrado
Ranked #3 of 17 Hotels in Taos
Certificate of Excellence
Madison, MS
Level Contributor
15 reviews
5 hotel reviews
“Beautiful”
5 of 5 stars Reviewed January 26, 2010

We felt welcome from the moment we arrived, and the property is beautiful, with or without plenty of snow. We stayed in the Native American Suite. Room service was fine, and the housekeeping staff was attentive. Every one in valet was friendly and helpful, and the Spa was one of the most enjoyable anywhere we've been. The library is warm and full of art, the walking paths are wonderful. Only ate at the Anaconda and it was average; I'm sure De la Tierra would be worth trying. It's a pleasant drive through some of the most beautiful mountains anywhere to the Taos Ski Valley. The road was passable even with up to 8 inches of snow.

  • Stayed January 2010, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank WilliamW8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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998 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (272)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Washington, DC
Level Contributor
59 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed January 17, 2010

We booked a "global suite" - a splurge, but well worth it. Two couples, each with separate bedroom and bath, and a shared living room with fireplace, outdoor terrace, hot tub. Plenty of space to spread out and relax without getting in each other's way. Staff went out of its way to be sure we were happy with the rooms, and provided quick, unobtrusive service. Very nice lunch when we arrived, too. We didn't take advantage of the many spa offerings, since we were already planning to do a lot of running around the area with other friends. Eco-friendly, stunning views, too.

  • Stayed January 2010, traveled on business
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank DCTranslator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NW PA
2 reviews
4 of 5 stars Reviewed January 10, 2010

This is a gorgeous resort, very upscale, very romantic. The pool area is outstanding with curving pools and hot tub among lovely well-tended plant-life. Felt tropical. There is a tiny gallery upstairs and a tinier gallery shop downstairs with very overpriced items. Since it was quite cold, we did not get to enjoy much of what appears to be stunning gardens and landscape - scupture and fountains. However, the room was well worth the trip. it was spacious, with attractive decor, large heavily-draped hot tub dead center, and gas fireplace in the corner. Sliding glass doors led to a patio and an occulded view of the mountains. (The higher up your room, the better the view of the mountains.) Toilet located in a small closet adjoining the roomy, well-designed shower area. The frosted window between toilet and shower was unexpected and awkward. Tile flooring, plaster walls, comfortable expensive bedding all led to our wanting to spend most of the trip in the room!
The theme was eclectic - SouthWest meets Manhattan. There was a turqoise bejeweled bull skull over the fireplace, a suede blanket, faux hide door panels on the armoire. It is difficult to resist picking the turquoise off of the pillow encrusted with them. Otherwise the room is uber-boutique. Do not expect much privacy if you bring a companion along.
The staff was not as helpful as I would have liked for them to be. I put in a call to the concierge that was never returned. Had to trek to the front dest to have my questions answered. Once there, the man at the desk was very nice. Other than him, it seemed there was a completely different set of staff people around every day. The cleaning was not always thoughtful -- we got bath salts on only two of the 5 days we stayed -- even though we used the tub daily. It is helpful to know some Spanish as the cleaning staff seem to know little Ingles.
There is a good spa on the property. Though the treatments are expensive, they are well worth it. I was pleased with the gentle and professional work of both Maya and Heidi. They are locals who knowledgeable about the area and willing to talk about it.
The resort is rather sprawling and winding with multiple buildings. You must leave the room to do anything (unless you request a room near the front desk.) So be prepared to go outside regularly. (Would not be bad if it had not been 7 degrees!) The pathways are delightfully flowing and every detail from the lighting to the railings have been designed to appeal to the senses. There is a magnificent ballroom with a baby grand piano. It would be a perfect place to hold a wedding or a quincenera.
Do not expect the resort to be very walkable to the downtown unless you are young and in good condition. Town is 3-4 city blocks uphill.
Taos is wonderful for those of us who have a passion for art and jewelry. There is a lot of very good food around the town as well. We plan to return to Taos in the summer with adult children in tow -- and we will keep the El Monte Sagrado resort romantic experience to ourselves!

  • Stayed January 2010, traveled as a couple
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank lanarose077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berkeley
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed January 5, 2010

The hotel is beautiful and our room was superb. Unfortunately, the hostess (not the server) in the restaurant was extremely rude and unprofessional both times we encountered her. In fact, she recruited some of her young fellow employees to sneer and laugh at us after we'd complained about the service being poor - they are terribly understaffed. I've never been so humiliated in my life and for this reason will not return. It is unfortunate that one bad apple, well, you know...We overheard another customer complaining to the management about the hotel being operated by young, inexperienced, and unprofessional staff. So I guess he encountered some difficulties too. How sad!

  • Stayed December 2009, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
2 Thank Eat_out_often
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taos, NM
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 stars Reviewed December 27, 2009

I'm a local who took my son to lunch after Christmas. The staff is very welcoming and pleasant but I was shocked by the condition of the public areas.
Things are getting very shopworn and I'm not sure they have a maintenance staff.

We sat beside the poor fish tank which really needed cleaning and was very unappetizing -- and the floor was filthy. I mean piles of dust that had been swept up and not removed, and it needed a good scrubbing as did the furniture. They brought our coffee in tarnished silver pots. It was such a shame.
At one time this hotel sparkled. But it seems to be in trouble now.

  • Stayed December 2009
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank travelerTaos_NM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado
1 review
3 of 5 stars Reviewed December 17, 2009

We just visited this resort and was somewhat disappointed. We stayed in one of the "premier" suites known as Tibet. The suite was quaint. No indoor bathtub. Hot tub outside had no functioning jets. Fireplace was not working. Maintenance attempted to address the issue without success. They did offer to move us to the Bali suite which we declined given we were already unpacked. The "private" patio in the back was heavily visited by maintanence. Keep your drapes closed. The mini bar was not stocked, at all. I guess they want you to visit their Anaconda bar. At 7 degrees, we would have liked to have stayed indoors. There is no way to get to the bar, restaurant, pool and fitness room without exposure to the elements. This is definitely a summer resort. You can tell the court yard is well kept in the summer. The fitness facility is very well kept - clean with towels, sanitary wipes and fresh water. Machines were in working order and not out dated. Food was good in the restaurants. Try the eggs benedict with spicy hollandaise...to die for. Try Antonio's for great mexican cuisine and amazing service. Overall, not a bad visit. Just a bit underwhelmed. It would have been nice for them to have thoroughly checked out the unit prior to our arrival...given they were not busy at all.

  • Stayed December 2009, traveled as a couple
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Unagi50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulf Coast, USA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed November 30, 2009

We had booked our romantic long-weekend trip several months in advance, but at a very late date, were forced to cancel due to an extremely serious illness in the family. We had booked a two-bedroom suite, and were very worried about cancelling so close to the date of our arrival. We had dinner reservations, spa reservations, and had really looked forward to our trip.

The staff at El Monte Sagrado with whom we spoke were more than accommodating--- they were genuinely concerned about our plight and we were refunded our deposit, which we certainly weren't expecting. The reservation manager and desk manager with whom we spoke were friendly, courteous, and very concerned about my father-in-law's illness, even cancelling our dinner and spa reservations for us, sparing me the extra time on the phone, at a time when I was in tears and not really wishing to be on the phone at all.

Although we did not stay at the resort this time, we hope to rebook our trip at a later date. I would recommend this resort to anyone looking to be well-taken care of from start to finish. Again, my thanks to the family at El Monte Sagrado. You made a very disappointing experience more bearable.

Stayed November 2009, traveled as a couple
Helpful?
Thank pmn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about El Monte Sagrado

Property: El Monte Sagrado
Address: 317 Kit Carson Rd, Taos, NM 87571-6405
Phone Number:
Location: United States > New Mexico > Taos County > Taos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 17 Hotels in Taos
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — El Monte Sagrado 4*
Number of rooms: 84
Official Description (provided by the hotel):
Just three blocks from Taos Plaza, El Monte Sagrado Living Resort and Spa offers a secluded yet indulgent sanctuary. In harmonious coexistence with its natural setting, El Monte Sagrado is surrounded by towering mountains and rustic high desert, sunlit, fish-filled streams, tropical flora and the sounds of calming waterfalls. Guests are inspired by the nurturing ambiance and mystique of the resort. ... more   less 
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Also Known As:
El Monte Sagrado Hotel Taos
El Monte Sagrado Taos

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