We loved the location and the room decor; we loved the big spa tub. The valet and shuttle staff (ask for Ashley) were outstanding! We were thankful we took them up on the offer to shuttle us to dinner when we saw where we would have driven. They couldn't have been nicer!
Reception was friendly, but when we got to our room, we had two queen beds instead of a king. It took a very long time to get through to the front desk to see if another room was available -- We had the feeling the hotel was understaffed. However, they were very responsive and brought the new room keys to us - very helpful after a long day of travel.
We ate dinner in the restaurant. Our server was a delightful young women and the food (bone in rib-eye and chicken) was quite good. Unfortunately, my birthday candle did not appear at dessert, though my dining partner had asked when we checked in. They did comp my dessert though -- and the cheesecake was yummy.
One issue was the housekeeping department: both the tv remote and the scale needed new batteries, and there were some "spots" on one of our pillowcases (I didn't ask). Also, the refrigerator: a) had "used" food remaining in it, b) had a puddle on the shelf, and c) was not, and never got cold - at all.
This has an opportunity to be a really nice hotel, with just a little bit of attention, and some more staff. The property is beautiful, be sure to visit the sacred garden.
- Official Description (provided by the hotel):
- Just three blocks from Taos Plaza, El Monte Sagrado Living Resort and Spa offers a secluded yet indulgent sanctuary. In harmonious coexistence with its natural setting, El Monte Sagrado is surrounded by towering mountains and rustic high desert, sunlit, fish-filled streams, tropical flora and the sounds of calming waterfalls. Guests are inspired by the nurturing ambiance and mystique of the resort. ... more less
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- Also Known As:
- El Monte Sagrado Hotel Taos
- El Monte Sagrado Taos