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“An OK place”

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Sagebrush Inn & Suites
Ranked #5 of 15 Hotels in Taos
Reviewed July 7, 2014

I found the Sagebrush in to be an OK experience. If you are looking for a luxury stay this is not the place. We booked a fireplace room. I think we paid a little extra for it. Not really worth it. The hotel seemed a little run down and not overly clean.

The staff was very friendly, the food was very good, the friday night bar band was fun. The bed was comfy.

If you are a 5* traveler this hotel is not for you. If your a 3* traveler it should be fine. Would I stay there again. Yes.

  • Stayed: June 2014, traveled as a couple
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Thank Ezzieraymond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark N, General Manager at Sagebrush Inn & Suites, responded to this reviewResponded July 12, 2014

I sincerely appreciate you taking the time to review our hotel. I do apologize if we didn't meet your expectations and do invite you to give us a second opportunity if your ever in Taos again. Please feel free to contact me at mark.najera@prismhotels.com so I may take care of your reservations personally.

Respectfully,

Mark Najera
General Manager

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756 - 762 of 1,073 reviews

Reviewed July 6, 2014

We chose this place for a last minute 4th of July getaway since they accept dogs. The grounds are nice with tree lined courtyards and charming adobe style architecture with views of the mountains. The hotel is located on a major thoroughfare three miles south of the plaza- about a ten minute drive. Unfortunately, the rooms are run down and probably haven't been updated in 30 years. Chipped furniture, warn walls and soiled counter tops. The mattresses were completely unacceptable, the likes of which I haven't seen since attending summer camp. I could feel the springs against my back. The staff were generally surly and housekeeping leaves something to be desired. I had to ask for toilet paper, soap, and plastic cups since the room wasn't restocked. Just outside our room is a courtyard with a pool that was shuttered and covered with a torn plastic tarp and a sign indicated that it was "temporarily closed." The old historic part of the inn has a charming patio filled with old rusted furniture and filthy plastic chairs. When I asked about cleaning off a chair to sit on, the bartender handed me a filthy bar rag. Overall, I suspect that you can do much better at any of the chain hotels nearby. One positive- they do provide a cooked hot breakfast with the cost of the room. But that didn't come close to making this a good value.

Room Tip: There apparently is a new building on the property that also has a working pool. We didn't see i...
  • Stayed: July 2014, traveled as a couple
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1  Thank FLguyTampa_FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark N, General Manager at Sagebrush Inn & Suites, responded to this reviewResponded July 12, 2014

I am certainly distressed that your stay was anything but pleasurable. I apologize for the dated appearance and condition. Please note that we are in the beginning stages of a remodel and look forward to bringing the Sagebrush Inn back to it's glory. I invite you to come back in the future and hope you'll give us a 2nd try to meet your expectations.

Respectfully,

Mark Najera
General Manager

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Reviewed July 4, 2014

The only good feature was an excellent breakfast. The suite was threadbare and not too clean. This was an old Comfort Suites that needs a ton of work. Have the feeling the new ownership is in over their head.

  • Stayed: July 2014, traveled as a couple
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Thank Wayne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark N, General Manager at Sagebrush Inn & Suites, responded to this reviewResponded July 12, 2014

Thank you for your review. We do understand that some of the property is dated and rest assured, the plans for our improvements are substantial. I welcome you back and I am confident you'll realize that the ownership is not over their head and the plans for the future of the Sagebrush Inn will prove just that. Please feel free to email me at mark.najera@prismhotels.com so I can personally book your next reservations.

Sincerely,

Mark Najera
General Manager

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Reviewed June 30, 2014

I opted for the Sagebrush Inn as it seemed a little more pleasant than a generic chain motel without being terribly expensive. But, I found it a bit run-down and not really worth paying twice as much as one of several nearby chains.

The Sagebrush Inn has an appealing Southwest-style lobby and patio area that suggests it at some point had aspirations of being a nicer hotel. But, by the time we got to our room, it was clear the Inn is past its prime. We had a mini-suite, and while the room itself was attractive with adobe-esque walls and log beam ceilings, it had virtually no furniture - besides the bed and murphy bed, only two chairs and a small table in the whole large two-room suite. Literally nowhere for the three of us to sit in the living area without pulling the Murphy bed down. Closet space, but no luggage racks or other surfaces to put a suitcase on. The electric heater had fallen off the wall (not a big concern for us since it was summer), as had a picture above the Murphy bed. There was a mini-refrigerator, but it was oddly located inside a TV cabinet where it generated heat that couldn't dissipate; don't know if it was because of the location or just that it didn't work, but it was barely below room temp. The windows had no screens, preventing us from enjoying the cool New Mexico evening and requiring us to run the A/C all night just for ventilation. We don't care much about TV, but it was odd that all the channels were "snowy" since it was cable. The pool was "temporarily" closed for repairs (we could use the pool at the Sagebrush Suites next door), but the amount of accumulated rainwater and algae growth suggested it had been out of service for a long time.

The Sagebrush Inn serves a choice of several good hot breakfasts included in the room rate. The staff that I interacted with were pleasant and helpful. Most of the rooms are set back from the highway around a tree-filled courtyard. Our mini-suite had lots of space, two TVs, and a microwave. At half the price I'd have thought it a bargain, or it would be a good value at the price we paid if better kept.

  • Stayed: June 2014, traveled with family
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1  Thank DesDenz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark N, General Manager at Sagebrush Inn & Suites, responded to this reviewResponded July 2, 2014

I am disappointed to learn you didn't enjoy your stay. You'll be happy to know that a renovation is in the works and we look to start relatively soon. We hope you'll plan a visit in the future.

Respectfully,

Mark N
General Manager

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Reviewed June 30, 2014

Good hotel & some clean. Nice sleep bed, two TV, two bed with one sofa bed for family, & mini kitchen. Very clean water & towel. But notice found flood close bed dust not clean. About bathroom some not lock left open. And not good free Wi-Fi internet seen not good connection get crazy hip speeds for laptop, tablet, & smartphone but my smartphone try to connect Wi-Fi stay connect but disconnect again because extra mobile service data cap worst. Wi-Fi found most AD pop-up show and too slow play game high pings because bad internet service not 'Free Wi-Fi High Speed' should called 'Free Wi-Fi AD Internet'.

  • Stayed: June 2014, traveled with family
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1  Thank AnimeDeaf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark N, General Manager at Sagebrush Inn & Suites, responded to this reviewResponded July 2, 2014

Your review is greatly appreciated and so very encouraging to us all! Thank you so much for taking time to write to tripadvisor.com and we all hope that you will return one day soon.

Mark N
General Manager

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Reviewed June 27, 2014

Stayed one night in a standard room (no fireplace but a nice little balcony in the back with table & seating) - wish we could have stayed longer! Room was very clean, comfortable, cool, and secure - with an updated flat screen television, mini fridge, free (decent) wifi. Loved the breakfast. Loved the general ambiance of the place. Grounds were nice, but pools were not in working order. Hope to see that remedied soon. Recommended - plan to return!

Stayed: June 2014, traveled with family
1  Thank Smrt_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark N, General Manager at Sagebrush Inn & Suites, responded to this reviewResponded July 2, 2014

Thank you so much for taking the time to write a review. I was sorry to hear your disappointment that our main pool was not open. This situation will be rectified next summer as we are in the beginning stages of a renovation so we do hope to see you again next year!

Respectfully,

Mark Najera
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 25, 2014

We started our trip by driving to Taos, New Mexico. We had stayed at the Sagebrush Inn about 25 years ago. They have added a newer conference center since we were their. The staff at the Inn were very friendly. Each morning we enjoyed a wonderful breakfast that came with our room. The waitresses in the restaurant were very friendly. The food and service was great. The Sagbrush Inn has been bought by new owners and they were beginning to update. I expect it will be very nice. The area around Taos is very nice and quite authentic. We spent two days around the area. I highly recommend going there.

Room Tip: Ask for the room Georgia O'Keefe painted and stayed in when she was in Taos.
  • Stayed: May 2014, traveled as a couple
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Thank Mskitty752
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark N, General Manager at Sagebrush Inn & Suites, responded to this reviewResponded June 27, 2014

Thank you so much for writing such a great review and recommending us. We too are excited about the new ownership here and the plans the have for the hotel. Hopefully you wont wait another 25 years to visit us!

Sincerely,

Mark Najera
General Manager

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Additional Information about Sagebrush Inn & Suites

Address: 1508 Paseo Del Pueblo Sur, Taos, NM 87571-6526
Location: United States > New Mexico > Taos County > Taos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #5 of 15 Hotels in Taos
Price Range: $114 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sagebrush Inn & Suites 3*
Number of rooms: 156
Official Description (provided by the hotel):
A historic Taos landmark, the Sagebrush Inn opened in 1931 as a 17 room hotel, catering to guests traveling by carriage along the trade route between New York and Arizona. Today, the newly restored Sagebrush Inn & Suites offers 156 graciously appointed guestrooms and suites, onsite dining, meeting and event space, and much more. A mix of modern comforts and conveniences surrounded by historic Southwestern charm. The Inn's scenic grounds offer graceful portals, patios, and traditional brick walkways connecting courtyards ideal for gathering, all with spectacular views of the Sangre de Cristo Mountains. With an outdoor swimming pool and three hot tubs, finding somewhere to unwind is easy at Sagebrush Inn & Suites. Interiors feature a classic Southwestern art collection by some of the most well respected regional artists, traditional kiva style fireplaces, authentic hand carved furniture and other historic touches. ... more   less 
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Also Known As:
Sagebrush Inn Hotel Taos
Sagebrush Hotel Taos
Taos Sagebrush Hotel

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