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“Worst room ever” 1 of 5 bubbles
Review of Sagebrush Inn & Suites

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Sagebrush Inn & Suites
Ranked #4 of 15 Hotels in Taos
Carrizozo, New Mexico
1 review
“Worst room ever”
1 of 5 bubbles Reviewed April 28, 2014

I had an Assessor's affiliate meeting in Taos last week. The Assessor from Taos set up three motels we were able to rent close to our meetings. I chose the Sagebrush because I was told that this facility was a nice place to stay. Unfortunately our room was a dump!!! The room was very outdated and musty smelling. The bed was old and my wife's back hurt the next day after sleeping on the old bed. The Assessor from Taos deserves an apology from the motel for allowing here guests to be insulted with such a poor facility. I checked out the following morning and rented a room at a nearby motel for the same price. I will never advise anyone to stay at this facility when we have meetings in Taos. I guess I should have requested my money back after I saw the room.

  • Stayed April 2014, traveled on business
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra S, General Manager at Sagebrush Inn & Suites, responded to this review, April 30, 2014
Dear Paul B,
I'm very sorry your experience at the Sagebrush Inn was not a pleasant one. We have recently had an ownership change and will be updating the rooms this year including new mattresses. We certainly do not want you to pay for such an unpleasant experience and if you would like to contact me with your room information we will be happy to compensate you. I hope you will consider stopping in next year if you are in the area and see the improvements.

Sincerely,
Debra.Stout@Prismhotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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954 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (289)
Date | Rating
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  • French first
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English first
San Diego, California
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 27, 2014

Really enjoyed our stay while in Taos. Our room was very rustic, said to be built in the early 1900's with a little fireplace. It made our night very relaxing. The staff was very friendly and eager to make sure your stay was grand. It is not downtown, but I would stay there again for sure.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra S, General Manager at Sagebrush Inn & Suites, responded to this review, April 30, 2014
Dear Michael Q,
Thank you for taking the time to review the Sagebrush Inn. We are a piece of Taos History and hope to share the uniqueness of our property with guests such as yourself. If there was anything we could have done to improve your stay please let me know.

Sincerely,
Debra.stout@prismhotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed April 20, 2014

For our day trip to Taos, we decided to stay @ Sagebrush Inn with our pet this mid-April. We stayed in the older section in one of the Fireplace Rooms. What I enjoyed about the hotel is the old charm of the hotel, the hot breakfast in the morning, and the ample space to walk our pet. Our room was a dated but charming room. This room was more like rooms we stayed in when we traveled in Europe. There weren't many people here but when we were at Taos, there wasn't many people in the town anyways and the ski season was already over. So if you are looking for a pristine hotel, this isn't the hotel for you. If you are looking for a hotel with character, give Sagebrush a try.

  • Stayed April 2014, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank gilbert9876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra S, General Manager at Sagebrush Inn & Suites, responded to this review, April 27, 2014
Dear Gilbert,
Thank you for sharing your experience at the Sagebrush Inn. We find Trip advisor a wonderful tool for travelers to learn about our hotel. We are looking forward to many updates this year and hope you will be able to visit us again this fall . Our goal is for all guests to be able to give us "excellents" on our scores. If you have any suggestions that could have improved your stay please let us know.

Sincerely,
Debra.Stout@prismhotels.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Albuquerque, New Mexico
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 14, 2014

We had a great stay...it's an incredible hotel...with stunning views of Taos. Our room was nice, clean, comfortable and charming. The front desk staff was friendly and helpful. But the breakfast was a surprise ...cooked to order..it was yummy....

  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Catherine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra S, General Manager at Sagebrush Inn & Suites, responded to this review, April 16, 2014
Dear Catherine C,
Thank you for sharing your experience on Trip Advisor. Taos is a very special place as you have been able to experience. With spectacular views and plenty of things to see and do there's something for everyone. I hope you will come and visit us again if you are in the area. We will keep the grill hot for your cook to order breakfast.

Safe Travels in 2014
Deb
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Broomfield, Colorado
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed April 13, 2014

We were pleasantly surprised by the quality of this inn at such an affordable rate. The young man who checked us in (April 8, 2014) was extremely helpful in giving us advice about what to do in Taos. Our room was very spacious, clean and quiet with nice amenities. A free sit-down breakfast served by a waitress was included with a choice of different menu combinations. (I had eggs over easy, coffee, grapefruit, juice, bacon, hash browns, and toast.) This was a REAL breakfast -- not a cheap fend-for-yourself continental type. Taking into account money saved by not having to eat out at a restaurant, the price for the lodging was a bargain indeed. We enjoyed Taos so much we elected to stay another night rather than drive on to Santa Fe. We will definitely stay here next time we visit Taos. (NOTE: this is an honest review: I am not acquainted with Sage Brush staff and did not profit from this review in any way.)

Room Tip: Ask for a quiet room (though probably most are quiet), upper floor preferred, king size bed.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Spencer N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra S, General Manager at Sagebrush Inn & Suites, responded to this review, April 16, 2014
Dear Spencer N,
Thank you so much for sharing your experience at the Sagebrush Inn. We hope everyone that everyone that reads your review wants to come and see what you are talking about. I'm very proud of our hotel and staff and look forward to having you stay with us again.

Safe travels in 2014
Deb
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jeddah, Saudi Arabia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 6, 2014

Our room was beautiful - large, comfortable, well-decorated. Bri at the front desk was helpful and friendly. Breakfast was delicious - cooked to order. The grounds were gorgeous, even in winter. This will be our Taos place!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank KarenM276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra S, Manager at Sagebrush Inn & Suites, responded to this review, April 12, 2014
Dear KarenM276
Thank you for taking the time to share your experience at the Sagebrush Inn. Being in the area a short time it's amazing how the local people really appreciate where they live and understand how special it is. We are a piece of history here being built in the early 1900's. Recently we have changed owners and the plans to update Sagebrush while keeping it's uniqueness will make for an exciting 2014 . Keep an eye on our webpage for updates in 2014. Like us on Facebook for current updates.

Safe travels in 2014
Deb
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed April 3, 2014

We had the pleasure of staying at this gem of a hotel over the years. Although the room was a little dated, it was clean, quite large, very comfortable and gave you that Taos feeling that can only be understood if you've ever been to Taos. I spoke with one of the housekeepers and was informed that new management will be updating the property but keeping the authentic charm. We have been staying here over 10 years and will continue to do so. The steak house has great prime rib and the free breakfast is just one more added touch!

  • Stayed March 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SusieQSFE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Debra S, General Manager at Sagebrush Inn & Suites, responded to this review, April 12, 2014
Dear SusieQSFE,
I'm so glad you enjoyed your visit to Taos, and the Sagebrush Inn. Being new to the area I understand the "Taos Feel" that you are referring to. The staff at the Sagebrush is looking forward to 2014 and the changes that will make the property a more updated Sagebrush Inn but still keeping the charm.

Thank you for taking the time to review us on Trip Advisor and safe travels in 2014
Deb
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sagebrush Inn & Suites

Property: Sagebrush Inn & Suites
Address: 1508 Paseo Del Pueblo Sur, Taos, NM 87571-6526
Location: United States > New Mexico > Taos County > Taos
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
Ranked #4 of 15 Hotels in Taos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Sagebrush Inn & Suites 3*
Number of rooms: 156
Official Description (provided by the hotel):
A historic Taos landmark, the Sagebrush Inn opened in 1931 as a 17 room hotel, catering to guests traveling by carriage along the trade route between New York and Arizona. Today, the newly restored Sagebrush Inn & Suites offers 156 graciously appointed guestrooms and suites, onsite dining, meeting and event space, and much more. A mix of modern comforts and conveniences surrounded by historic Southwestern charm. The Inn's scenic grounds offer graceful portals, patios, and traditional brick walkways connecting courtyards ideal for gathering, all with spectacular views of the Sangre de Cristo Mountains. With an outdoor swimming pool and three hot tubs, finding somewhere to unwind is easy at Sagebrush Inn & Suites. Interiors feature a classic Southwestern art collection by some of the most well respected regional artists, traditional kiva style fireplaces, authentic hand carved furniture and other historic touches. ... more   less 
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Also Known As:
Sagebrush Inn Hotel Taos
Sagebrush Hotel Taos
Taos Sagebrush Hotel

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