I was part of the 11-member group with "cmast", my son, who talked me into going. I am terrified of heights, but decided that I didn't want to miss out on this family event. Our pilot was Kris and, because of his and the rest of the crew's professionalism and obvious expertise, I never felt the least bit of fear. It was just like smoothly going up and down in an elevator with an absolutely spectacular view! It was an experience I'll never forget and am so glad I decided to gulp down my fears and go along for the ride! I can hardly wait to go, again! As a side note, one of our party accidentally left a watch in the transport van. Kris found it and drove back into town later that evening to return it to us. Service above and beyond!