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“Not bad, just not great”

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Best Western Socorro Hotel & Suites
Ranked #1 of 10 Hotels in Socorro
Certificate of Excellence
Lapeer
Level 4 Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Not bad, just not great”
Reviewed January 1, 2014 via mobile

We stopped here the night after staying at another Best Western and the comparison wasn't good. No elevator, small room, and little bathroom counter space for me & hubby to spread out our toiletries. All this and it was more expensive. The room was clean when we arrived, then the maid walked in on us the next morning. Since we were still there she left and never came back. Didn't get cleaned again.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terry J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western S, General Manager at Best Western Socorro Hotel & Suites, responded to this review, January 2, 2014
Dear Terry J, Thank you for your comments and observations. I apologize if you did not find the accommodations or amenities to your complete satisfaction. I also apologize if our housekeeping staff did not return to clean your room during your stay. I will be sharing this information with our team members to work on improving our service in all areas for our guests. We wish you a Safe and Happy New Year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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471 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (45)
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English first
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed January 1, 2014 via mobile

Stayed here for 5 days while attending training at New Mexico Tech. Average hotel, clean rooms, no issues. This is a small town, not much to do. There were several eating places in walking distance, I recommend Socorro Springs Brewing Co, they had good food. The hotel had a free breakfast every morning, it was simple but good. I plan on attending more classes at Tech and I would stay here again.

Stayed July 2013, traveled on business
Helpful?
1 Thank TroyA19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western S, General Manager at Best Western Socorro Hotel & Suites, responded to this review, January 18, 2014
Thank you for your review of our hotel during your recent training week. We hope you enjoyed your training and we are happy you enjoyed your stay at our hotel. Please contact our hotel, during your next training week in Socorro.
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Westlake, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 1, 2014

Socorro was close to the Bosque del Apache, a National Wildlife Refuge with tens of thousands of geese and cranes to photograph. The Best Western offered an excellent location with good lodgings, very clean facilities, a friendly and helpful staff, good breakfasts, and a great hot shower! Everything I needed.

  • Stayed December 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with Best Western

Helpful?
1 Thank Darrel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western S, General Manager at Best Western Socorro Hotel & Suites, responded to this review, January 2, 2014
Dear Darrel P, Thank you for your comments and observations regarding our hotel and your stay. Thank you for mentioning the Bosque Del Apache Wildlife Refuge. We hope you enjoyed the Socorro area and you were able to photograph some of the wonderful species of birds and animals in the Bosque Del Apache Wildlife Refuge. We hope you have a safe and wonderful New Year!
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Loveland
Level 4 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 29, 2013

We've been to Socorro a few times, and this was our first time at the Best Western. It was a wonderful base for exploration of the region. There was lots of space in the room, recent updates, allow small dogs, and had a decent selection for the breakfast. Overall, really recommend this hotel.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LindseyP706
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western S, Manager at Best Western Socorro Hotel & Suites, responded to this review, December 30, 2013
Thank you for your observations and comments regarding your stay with our hotel. On behalf of our entire staff, we thank you and wish you and your family a Safe and Happy New Year! We appreciate your business and hope to see you again in 2014!
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Cedar Crest, New Mexico
Level 5 Contributor
74 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed December 23, 2013

Convenient to the freeway & to Bosque del Apache wildlife reserve, which is the reason I stayed here to begin with. They offer hot breakfast & coffee around the clock. The rooms are clean & well-maintained w/ adequate parking.
There is an indoor pool but no elevator. Free wifi & cable TV is available in rooms. Restaurants & bars are also within easy walking distance.
Like all Best Western facilities they provide a discount w/ AAA card, so don't forget to show it.

Room Tip: No elevator so request ground floor if you have lots of luggage.
See more room tips
  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank conchasdiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western S, General Manager at Best Western Socorro Hotel & Suites, responded to this review, December 28, 2013
Thank you for your comments and observations regarding your recent stay. We are happy you enjoyed your time in Socorro and your stay at our hotel. We hope you enjoyed your time at the Bosque Del Apache Wildlife Refuge and have the opportunity to return very soon. We wish you a Safe and Happy New Year!
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owingsville, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 19, 2013

i had a mini suite. it was nice I thought and I had no problems staying there. the staff was nice to me and I had no other problems. the hotel is close to the restaurants and is right off I-25 and close to the college if you are taking classes there.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western S, General Manager at Best Western Socorro Hotel & Suites, responded to this review, December 28, 2013
Dear John S.,

Thank you for your review of our hotel during your recent training week. We hope you enjoyed your training, and we are happy that you enjoyed your stay at our hotel. We hope you have another opportunity to visit Socorro and stay at our hotel in the future. We wish you a Safe and Happy New Year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Forsyth, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 17, 2013

surprisingly nice place to stay. very clean and really nice staff. would for sure stay there again. the hotel is located in the middle of town so that everything is close. they have nice clean comfortable beds and clean bathrooms. they even have clean laundry rooms so that you can wash your cloths while on your trip.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Troy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Best Western S, General Manager at Best Western Socorro Hotel & Suites, responded to this review, December 28, 2013
Thank you for your comments and observations. We hope you enjoyed your training in Socorro and are pleased you enjoyed your stay at our hotel. We hope you have an opportunity to stay in the Socorro area again for further training, or if you happen to be traveling the Land of Enchantment. We wish you a Safe and Happy New Year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Socorro Hotel & Suites

Property: Best Western Socorro Hotel & Suites
Address: 1100 N California St, Socorro, NM 87801-4266
Phone Number:
Location: United States > New Mexico > Socorro
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in Socorro
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Best Western Socorro Hotel & Suites 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Welcome to the Southwest and the Best Western Socorro Hotel and Suites! Our hotel offers exterior and interior rooms, pet friendly rooms(pet fees and some restrictions apply), free continental breakfast and wi-fi, and indoor pool and hot tub. We are conveniently located near several restaurants, New Mexico Tech Campus and Golf Course, the Bosque Del Apache Wildlife Refuge, and Trinity Site (open twice a year to the public). ... more   less 
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Also Known As:
Best Western Socorro Hotel Socorro
Best Western Socorro Hotel And Suites
Socorro Best Western

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