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All reviews in town bosque del apache new mexico cinnamon rolls room was clean socorro springs staff was friendly next door business center nice hotel other hotels hot tub great place to stay breakfast staff free breakfast check in was easy biscuits and gravy
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Reviewed July 20, 2018 via mobile

We stayed here for 6 days. The room was comfortable, clean and bright. The staff was friendly and very helpful, even offering a late checkout time for our convenience. We would definitely stay here again!

Date of stay: July 2018
Trip type: Traveled on business
Thank Kim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2018

This appeared to be the best hotel in town - in fairness it's only a small place and maybe does not get a huge number of visitors. After a long journey we wanted to be within a reasonable distance of the VLA which is why we stayed here. It's a pretty standard Holiday Inn Express, no surprises. The staff were pleasant and helpful and let us check-in even though we were rather early. The location is right in the middle of town and we had a nice meal at the Socorro Springs next door.

Date of stay: May 2018
  • Trip type: Traveled as a couple
    • Location
    • Rooms
    • Service
Thank sjanes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2018 via mobile

This hotel for business got everything you need, speed internet, god breakfast, reunion areas, business center, small gym, and most important clean rooms specially the bed sheets are super soft. I really enjoy my stay over there .

Date of stay: April 2018
Trip type: Traveled on business
Thank firescuepr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 11, 2018

As far as hotels go in Socorro, there are not many options (people don't really go there for vacation purposes usually). This is definitely one of the best options in the town. I go there sometimes for astronomy-related events and VLA visits, and after staying here once, I always try to book here. Clean rooms, comfy beds, right in town. Would recommend to anyone staying in Socorro.

Date of stay: November 2017
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
Thank marinadunn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 6, 2018 via mobile

As a Elite member, we have a lot of experience with Holiday Inn Express hotels. The desk staff was not very pleasant. The building is newer but not as nice as most. The room was extremely small with air conditioning/heater so loud we needed to use ear plugs. Breakfast staff were quite nice with a typical menu. Would not recommend or return to this location.

Date of stay: April 2018
Trip type: Traveled as a couple
Thank Nancy011351
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGService, Guest Relations Manager at Holiday Inn Express, responded to this reviewResponded April 20, 2018

Hello Nancy011351,

As an IHG Rewards Club member, you are one of our most important guests. I want to thank you for your loyalty with IHG hotel brands and for taking the time to leave a feedback about your recent stay with us. I am pleased to know that you found our breakfast staff nice. On the other hand, I am sorry for the lapses you encountered reception service and room amenities. It is not enough for us to be just good, we want to be exceptional and even though we could not fulfill your expectations this time, we will continue our work to improve all our services.

I hope to have the opportunity to serve you again in the future and show you just how much we care about delivering an above average experience.

Sincerely,

Krysllin G
Case Manager
IHGService

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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