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“Nice clean rooms, grounds, and amenities” 4 of 5 bubbles
Review of Quality Inn Santa Rosa

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Quality Inn Santa Rosa
Ranked #8 of 15 Hotels in Santa Rosa
Houston, TX
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nice clean rooms, grounds, and amenities”
4 of 5 bubbles Reviewed October 20, 2006

The rooms, grounds, and amenities were all very neat and well kept. The manager and staff were very helpful and friendly with the exception of the night guy that checked us in. We booked a room with a microwave and fridge (three family members allergic to wheat/gluten, which eliminates most restaurant options), but the room we were given didn't have the micro/fridge in it. According to the manager, he had moved it to a different room but did not update the system with that information. When we asked where the micro/fridge was, the night guy showed that his people skills were sorely lacking. Other than that, the stay was very good. Excellent breakfast offerings, very neat and clean. Pool was nice. Wireless Internet worked great (which can be hard to find).

  • Liked — Cleanliness
  • Disliked — Snotty night clerk
  • Stayed October 2006, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank brianhayes66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review, January 25, 2013
Thank you for your review. I'm sorry you didn't have refrigeration and microwave, we do have them in all rooms. I'm sorry the clerk didn't reach your exceptions. Thank you for staying with us.

Have Nice Day!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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174 reviews from our community

Traveler rating
    43
    63
    35
    17
    16
See reviews for
54
54
17
22
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (28)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Central Coast, CA
Level Contributor
36 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 bubbles Reviewed August 24, 2006

Santa Rosa is a small town, and I assume that I was like most people in that I needed a place to stay for the night while traveling through. The Comfort Inn was a good choice. The room was clean and fairly large in comparison to most rooms. We had two queen beds, a loveseat, desk, and the bathroom sink was outside the main bathroom area and had a long counter. Free wireless Internet is available. There is an indoor pool and spa. They were both clean, although the spa could have been a little warmer. The desk clerk said they had worked on it earlier that day and it wasn't back up to normal temperature. It was still nice, though. The pool room was somewhat noisy with equipment running in the background. A basic breakfast was offered which included waffles, hard boiled eggs, cereals, fruit, and some pastries. We received friendly and efficient service from the desk clerks at both check-in and check-out. We asked for a recommendation for a restaurant and the clerk recommended a local establishment called Joseph's Bar and Grill. It was a step back in time in decor and filled with Route 66 memorabilia. We received a tasty meal and good service for a very reasonable price so we were satisfied with the recommendation.

  • Stayed August 2006
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
2 Thank dadena
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review, January 22, 2013
We appreciated very much the time you took to review out hotel. we are very sorry the hot tub was not working properly at the time of your stay.
Have Nice Day!!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lubbock, Texas
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed March 7, 2006

The Comfort was a little nicer than some of the other hotels I've stayed at in Santa Rosa. However, it was more expensive also. It does have an nice (but small) indoor pool and hot tub. My kids loved this. The rooms were a little bigger and had microwaves, refrigerators, and coffee makers. I will stay here when my kids go with me.
Jo

  • Stayed February 2006, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank jhodnett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review, January 22, 2013
Thank you for your review. We appreciated very much. Feel free to contact us for future booking.

Have Nice Day!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 bubbles Reviewed August 18, 2005

For a great deal this hotel offers large, clean, and comfortable rooms with a large lit parking lot and a pretty good breakfast. Staff was very helpful and I felt very safe.

  • Stayed August 2005
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review, January 22, 2013
Thank you for your review. We very glad your had good stay with us.

Have Nice Day!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Louis
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 226 helpful votes
4 of 5 bubbles Reviewed May 31, 2005

When we travel, we usually try to stay at Comfort Inns. For quick stays they offer excellent value. This Comfort Inn is no exception. It was a clean room, decent coffee in the morning, and reasonably priced. We would stay there again. The desk clerk's recomendation for New Mexican food was top notch.

  • Stayed September 2004
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank sesm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review, January 22, 2013
Thank you so much for your review and for taking the time to comment on your stay. We deferentially we be glad to have you again.

Have Nice Day!!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Austin, Texas
Level Contributor
114 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 bubbles Reviewed August 29, 2004

The Comfort Inn has large rooms, and an indoor pool and hot tub, all of which we enjoyed. Complimentary breakfast was fine as well. Rates were not the lowest in town, but reasonable for the amenities provided.

  • Stayed August 2004
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Grotshops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santarosanm, General Manager at Quality Inn Santa Rosa, responded to this review, January 22, 2013
Thank you so very much for your review. We appreciated for your time.
Thank you Have Nice Day !!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Inn Santa Rosa

Property: Quality Inn Santa Rosa
Address: 2533 Historic Route 66, Santa Rosa, NM 88435-2853 (Formerly Comfort Inn)
Phone Number:
Location: United States > New Mexico > Santa Rosa
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 15 Hotels in Santa Rosa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Quality Inn Santa Rosa 2.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Comfort Inn Santa Rosa
Santa Rosa Comfort Inn

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