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“Another well-managed HIE”

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Holiday Inn Express Santa Rosa
Ranked #7 of 15 Hotels in Santa Rosa
Certificate of Excellence
Metro Phoenix, AZ
Level Contributor
43 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Another well-managed HIE”
Reviewed July 8, 2010

We stayed here on Priority Club points earned. Check in was pleasant & efficient by Brandon. A well managed property, fairly new, very clean, nicely furnished throughout, spacious lobby,& breakfast area & a game room to boot. We were assigned a comfortable roomy mini-suite but had no micro or fridge. (:<) Quiet AC & obviously well-insulated rooms as it was very quiet even though located not far from I-40. Good king bed with plush linens. Breakfast was typical HIE fare & OK. We felt our Priority club points were well spent & enjoyed friendly visit with manager, BJ Bhauta upon check out.
All our overnight stays should be so good!

  • Stayed June 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank wiserandolder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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216 reviews from our community

Traveler rating
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    43
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (32)
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English first
Indiana
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed June 30, 2010

Other holiday Expresses beat this one as far as sleep comfort and decor. They have attempted to give the place a face lift with updated carpeting and furnishings. However, the walls had chipped paint, grout in bathroom stained, and counters/light fixtures outdated. The mattress felt very cheap and was not comfortable. It simply was a clean place to sleep. Not much effort to be anything more.

  • Stayed June 2010, traveled on business
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fpoland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lubbock, TX
Level Contributor
180 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
Reviewed April 16, 2010

It was okay. It was clean, and fairly new.
The indoor pool and hot tub were excellent.
The breakfast was disappointing, the bananas were black. (Talk about cheap, a bunch of bananas is a couple of bucks, and they stayed there night and day.)

The breakfast was the bare minimum, the HIE cinnamon rolls under the heat lamp, the black bananas, and the pre-fab biscuits and gravy.

Also, the mattress felt like trailer furniture mattress, nothing Serta or Simmons about it.
The free internet in the room was great, however.

And the front desk people weren't especially friendly.
However, it's in a great location, and it was clean and modern.

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank wtxtraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Villa Park, Il
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 11, 2010

We stopped here for the night on our way to AZ. The room was clean and comfortable. Breakfast was fine; the normal free hotel breakfast, but well stocked. We were traveling with our dog and requested a room on the first floor near a door. But they said all pets are on the 3rd floor. Thought that was strange since we then had to go down a long hall, onto the elevator and then another hall to take the dog out. We met more people that way and not everyone likes to run into a dog in the hall or elevator. Also the address on their website/confirmation email that we put in our GPS was wrong. When I showed it to the desk clerk, she didn't know why it was different. Luckily we had passed the hotel on our wrong address search and just turned around and went back, but at night after hours of driving it wasn't good.

  • Stayed January 2010, traveled as a couple
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    • Sleep Quality
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Helpful?
Thank Gail B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Le Claire, Iowa
Level Contributor
176 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
Reviewed January 15, 2010

Our second stay at this HI Express and it is a very nice property. Very large room. Hotel was quiet and easy to find. If you like HI Express, this will not dissappoint.

  • Stayed January 2010, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wsteinhauer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forney
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed October 9, 2009

We stayed here on September 15th. The first stop on a 2 week trip. We also stop here every year on our way to Spring Training in Arizona(by way of las Vegas). The hotel is always comfortable with large rooms and good breakfast bar. Lake City Diner was recommended to eat, but it was closed. We ate at the Santa Fe Grill and weren't impressed. I think next spring we'll stop at Del's in Tucumcari, I know it's good.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ForneyNan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Indiana
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 23, 2009

This is a great hotel, everything is well kept,clean, and comfortable. Outstanding breakfast.

  • Stayed September 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PUPD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Santa Rosa

Property: Holiday Inn Express Santa Rosa
Address: 2516 Historic Route 66, Santa Rosa, NM 88435-2854
Phone Number:
Location: United States > New Mexico > Santa Rosa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 15 Hotels in Santa Rosa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Santa Rosa 2.5*
Number of rooms: 72
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Hotel of Santa Rosa, NM. We are located on Historic Route 66, also near Interstate 40, and Hwy 84 and 54. We are also conveniently located near Blue Hole (Scuba Capitol of the Southwest), and minutes away from Santa Rosa Lake & state park, for boating, fishing and water skiing. Enjoy a leisurely cruise on Historic Route 66 on your way to Santa Rosa Softball Complex, Park Lake (with slide) and golf course, just miles away from the hotel. Begin your day with our complimentary hot Express Start breakfast bar (6 AM to 9:30 AM daily). Relax in our indoor heated pool & spa, or play a game of pool in our game room, or exercise in our fitness room. You will be walking from one of the most unique lobby while making your way to your room, complete with the luxurious Simply Smart Bedding and high-speed Internet in all rooms. We also have two elevators in our hotel. Come enjoy our Southwestern hospitality! ... more   less 
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Also Known As:
Holiday Inn Express Santa Rosa Hotel Santa Rosa
Holiday Inn Santa Rosa
Santa Rosa Holiday Inn

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