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“Just Okay For A comfort Inn”

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Comfort Inn Santa Rosa
Ranked #6 of 15 Hotels in Santa Rosa
Certificate of Excellence
Reviewed February 15, 2010

Have stayed at some Comfort Inns that were better, some that were worse than this property. Lobby was nicely arrayed and bright. Front office agent was distant and lacking any sort of people skills. Locks on the room window ere missing/not working. Rooms are somewhat dim, but very clean and well-appointed for the price range. Building set-up is very odd and cumbersome. We were better off jumping into our car and driving to the Lobby for breakfast, rather than walking and walking and walking. Observed dog feces all over the courtyard. Hallway entrance had a strong musty smell. I-40 is in very close proximity to the hotel, so be careful which side of the property you end up on. Would try another hotel on our next stop in this area.

  • Stayed: February 2010, traveled as a couple
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Thank truthsayer50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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467 - 473 of 473 reviews

Reviewed December 19, 2009

The hotel has just moved, and they did not have a business center or fitness center yet. We were told that both are being built. When I asked about the business center, the front desk staff apologized and offered to print out my document for me. The room was comfortable and clean, with a good bed. Internet service was fast and free, and breakfast was good.

  • Stayed: December 2009, traveled on business
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Thank TwoOnAMission
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager04, General Manager at Comfort Inn Santa Rosa, responded to this reviewResponded December 22, 2009

I am sorry that our hotel was not completley finished when you arrived we did have some changes with our business center and it is in the process of being remodeled right now and should be done by the end of January.

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Reviewed December 18, 2009

Adequate motel, clean enough, standard continental breakfast, comfortable beds but a couple of things bothered us. First, the two people of the desk seemed to be more interested in their conversation than getting me checked in, which may explain why I had to make three trips to the desk because the room key card wouldn't work. To fix the problem they gave us another room across the hall - on the busy highway side. However, the highway noise didn't keep us awake. Around 10:30 PM my wife had to make a trip to the van to get something and when she came back in she noticed the exit door to the back parking lot was unlocked. She mentioned this to the desk staff but no action was taken. The swimming pool was to be closed at a given time at night but there was no lock mechanism in the back door to the pool. As travelers we like to know our safety as guests is a priority so unlocked back doors at night and access to pool areas after closing don't do much for us.

  • Stayed: October 2009, traveled as a couple
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Thank Lkitnice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager04, General Manager at Comfort Inn Santa Rosa, responded to this reviewResponded December 22, 2009

Hi there and thank you for bringing these problems to our attention. We are a new property and did have some problems with our locks since your stay we have updated all of our public locks once again thank you for sharing your concerns with us!

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Reviewed August 17, 2016
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  • Stayed: June 2016, traveled as a couple
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Thank Verena M
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Jyoti B, Guest Relations Manager at Comfort Inn Santa Rosa, responded to this reviewResponded August 19, 2016
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Reviewed July 28, 2014 via mobile
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Stayed: July 2014
Thank Fabio172
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Jyoti B, General Manager at Comfort Inn Santa Rosa, responded to this reviewResponded July 30, 2014

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Reviewed August 6, 2013 via mobile
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  • Stayed: August 2013
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Thank portinaxt
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ComfortSRNM, General Manager at Comfort Inn Santa Rosa, responded to this reviewResponded August 11, 2013

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Reviewed June 12, 2013
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  • Stayed: May 2013, traveled as a couple
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Thank julia v
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ComfortSRNM, General Manager at Comfort Inn Santa Rosa, responded to this reviewResponded August 11, 2013

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Additional Information about Comfort Inn Santa Rosa

Address: 2524 Historic Route 66, Santa Rosa, NM 88435-2854
Phone Number:
Location: United States > New Mexico > Santa Rosa
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Santa Rosa
#2 Romantic Hotel in Santa Rosa
Price Range: $87 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn Santa Rosa 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The Comfort Inn® provides easy access to many area attractions and local points of interest. The Route 66 Auto Museum and Santa Rosa State Park are both within miles of this Santa Rosa, NM hotel. ... more   less 
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Also Known As:
Baymont Inn Santa Rosa
Santa Rosa Baymont Inn

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