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“Great Location - Quiet Room - Very Nice Accomodations”

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Comfort Inn Santa Rosa
Ranked #5 of 15 Hotels in Santa Rosa
Certificate of Excellence
Kingman, Arizona
Level Contributor
418 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
“Great Location - Quiet Room - Very Nice Accomodations”
Reviewed August 5, 2013

We stayed here because the location we had reserved was closed down (thanks Hotels.com).
This was a typical Comfort Inn, very nice condition and maintained well.
The room was nice and quiet, the location was right on Historic Route 66 (east side of town).
The hotel is pet friendly and the room did not have any sign of pet damage.
The breakfast in the morning was good, typical 'buffet' style breakfast.
Agree with the comment about the awkward layout, but the evening staff did a good job of letting us know where parking for our moving van was and the closest entry.
By the way, the gentleman managing the desk in the evening was very helpful and gracious. Thanks!

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CaAz-JT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSRNM, General Manager at Comfort Inn Santa Rosa, responded to this review, August 11, 2013
Thank you for your review. We were glad to have accommodations for your on behalf of the Travelodge. We are sorry about the layout and are glad the staff was able to inform you about where your room was. Please do recommend our hotel to your friends and family & thank your for staying with us.
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447 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (82)
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English first
Phoenix, Arizona
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 3, 2013

The hotel was okay. The layout is a little awkward -- we either had to go through the pool area using our key, or when it was locked, go all the way around. The room was clean and bed comfortable. Went to get some coffee after checking in and it was cold. The desk clerk said sometimes they make it and sometimes they don't. Breakfast was fair - but definitely not up to the one at a Comfort Suites the night before. The waffle batter was even different - not as good. No butter available.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank j h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSRNM, General Manager at Comfort Inn Santa Rosa, responded to this review, August 11, 2013
Thank you for you review. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
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Burnet, Texas
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 29, 2013

We had a nice time swimming in the pool and Nelly did agreat job with breakfast. Jackie was so helpful at the frontdesk. We wouldn't stay anywhere else. The room was very comfortable and great beds. Thanks, The Yosts

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GloriaM2M3Dani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSRNM, General Manager at Comfort Inn Santa Rosa, responded to this review, August 11, 2013
Thank you for staying with us and taking the time out to write us a review. I will share your comments with Nellie and Jackie. We hope to see you again when you are this part of the country.
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Yukon, Oklahoma
Level Contributor
221 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed July 25, 2013

We stay at Comfort Inns during all of our travels. Last year we were on our way to Santa Rosa, and were told when I call the Comfort Inn number that it was Comfort Inn in Santa Rosa. Wrong, the number was for the Quality Inn, across the street. What a disappointment, awful place to stay, dirty, terrible pool, no air in our room, rude staff. As we were leaving (2012) we went across the street to Comfort, got their information and came back this year. The staff was very friendly, the pool looked great, but we were to tired. Incidentally, the bed was wonderful, and welcoming!!!! Nellie kept the breakfast crowd happy, always had a smile, and asked everyone if they needed anything. The Comfort Inn in Santa Rosa is definitely on the list of places to stay, and our friends to also travel will have that information too. Thank you to the staff, and you are greatly appreciated.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Elizabeth B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSRNM, General Manager at Comfort Inn Santa Rosa, responded to this review, August 11, 2013
Thank you for your review. We are happy to know that you did come back to stay with us after a year. We hope we will be your hotel when ever you are in our town. Once again thank you for staying with us and please do recommend us to all your friends and family that are heading this way!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bend, Oregon
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed July 21, 2013

Amazing night's sleep. The area around the hotel is practically a ghost town, but our stay couldn't have been better. The young lady who checked us in couldn't have been more helpful and welcoming. The breakfast was one of the better ones

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deborah F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSRNM, General Manager at Comfort Inn Santa Rosa, responded to this review, August 11, 2013
Thank you for your review. We are glad to know that you amazing night's sleep. Please do tell everyone about our hotel and hope to see you again whenever you are in this area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edgewood, New Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 21, 2013

Great booking via web site.
Speedy check in & super friendly desk clerk - Jackie. Friendly smile, courteous explanations & great on directions to Blue Hole. We were taking older grand kids on a night from younger grand kids and had to stay with motel that had a pool! Great pool!
Great job Jackie!!! Thanks!

Room Tip: I always book top floor!
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  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Leonard N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSRNM, General Manager at Comfort Inn Santa Rosa, responded to this review, August 11, 2013
Thank you for you review and ratings. We appreciate you taking the time out to write about your experience at our hotel. We are glad that you had a great experience. I hope the kids enjoyed our pool too. We hope you come back again and again and also recommend our hotel to your friends and family.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Level Contributor
78 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed July 21, 2013

This is an older Comfort Inn. The corridor carpets have seen hard use and are stained. The rooms are much better. It backs up to the freeway, so if you have a room at the back there is some noise. Also there is no elevator. The staff was friendly, helpful and attentive.

Room Tip: Not at the back. No Elevator
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  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank philhhh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSRNM, General Manager at Comfort Inn Santa Rosa, responded to this review, July 22, 2013
Thank you for your review. You are right we are an older property. We keep the entire property updated and are sorry about the hallway carpet. Thank you for staying with us and hope to see you again.
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Additional Information about Comfort Inn Santa Rosa

Property: Comfort Inn Santa Rosa
Address: 2524 Historic Route 66, Santa Rosa, NM 88435-2854
Phone Number:
Location: United States > New Mexico > Santa Rosa
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Santa Rosa
#2 Romantic Hotel in Santa Rosa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Santa Rosa 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The Comfort Inn® provides easy access to many area attractions and local points of interest. The Route 66 Auto Museum and Santa Rosa State Park are both within miles of this Santa Rosa, NM hotel. ... more   less 
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Also Known As:
Baymont Inn Santa Rosa
Santa Rosa Baymont Inn

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