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“JUST WONDERFUL!”

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Best Western Pine Springs Inn
Ranked #1 of 6 Hotels in Ruidoso Downs
Certificate of Excellence
Reviewed June 23, 2014

This place is so nice,like home away from home,room very clean,plenty of space,breakfast very good,courtyard just awesome,a beautiful place to relax.could not have choosen a better place to stay!. plus pet friendly do not like to travel without my baby dog.

  • Stayed: June 2014, traveled with family
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Thank Lisa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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307 - 313 of 468 reviews

Reviewed June 17, 2014

The staff is friendly, the accomodations are very affordable, the courtyard is beautiful and breathtaking! The breakfast buffet is really good! The amenities are great! The rooms have recently been remodeled. We could not have asked for a better place to hold our family reunion! We had a blast! The conference room was perfect size for our group of 40 to rent out. The hotel recommended several catering options, which we chose a company named Dream Catchers Cafe. We were completely satisfied and can assure everyone, they did a fantastic job! We give high recommendations for Dream Catcher Cafe and we will be using them for all our future reunion gatherings!

  • Stayed: June 2014, traveled with family
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Review collected in partnership with Best Western
Thank Sheila C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2014

We continue to be pleased with each experience at this hotel. During the past 2 visits, we were particularly impressed with the breakfast. On the previous visit, it was mid-week in the spring and there were very few guests. Instead of opening the breakfast room, we were given a menu to choose from and our breakfast was cooked to order and brought to our room. This time, the hotel appeared to be full. We didn't make it to the breakfast room until the last 15 minutes and fully expected to find not much left (our experience at other hotels). Not here. They were still refilling the scrambled egg trays and other items. We were quite impressed !!!

  • Stayed: June 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Marylee66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2014

This has been a great trip. We came to Ruidoso to visit family and needed a smoking room. I found a listing for BW Pine Springs Inn, with which I was not familiar. We reserved a King Smoking room and it is excellent. The Inn is hard to find, being up on the hilltop, so watch for the signs on Hwy 70 just across from Billy the Kid racetrack and casino. This inn has just been renovated (still some to do the staff says, but I can't see where). Room is large and very clean with refrigerator and microwave. Bed is firm and very good. Staff is fantastic and extremely helpful and knowledgeable of local things. This facility has a continental breakfast that is above continental with hot eggs, sausage and waffles, as well as the usual dry cereal, etc. Location is very quiet since it is above and away from the highway.

The Inn also has a conference room that looks like it would seat about 75-100.

Definitely will stay here as needed.

Room Tip: We got a nice smoking room on the back outside that was very accessible and quiet.
See more room tips
  • Stayed: June 2014, traveled with family
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Thank Kenneth D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2014

This is our second time back two years in a row during the Memorial Day wknd for our team's participation in baseball tournament. We enjoyed the location, rooms, service, friendliness of staff, breakfast and outdoor scenery of hotel. My family and some of our other baseball families will come back and stay here once again next year because of the great experience we always continue to have.

  • Stayed: May 2014
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Thank Monica T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly B, General Manager at Best Western Pine Springs Inn, responded to this reviewResponded June 3, 2014

Thank you for your review! It was a pleasure having you guys again this year and we look forward to next! I will be sure to pass your positive comments on to the rest of the staff. :-)

Holly Bailey
General Manager
575-378-8100 holly.bailey@bwpinesprings.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2014

stay for business trip. Have a chance for scenic drive. Next to Ruidoso and excellent view from the pool. Room is clean. Location is perfect. Will come back and stay here. Breakfast can be better. Staffs are excellent and very helpful. Slow internet due to severe weather few days before which is understandable.

  • Stayed: May 2014, traveled on business
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Review collected in partnership with Best Western
Thank Somkiat S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly B, General Manager at Best Western Pine Springs Inn, responded to this reviewResponded June 3, 2014

Thank you for your review! We are glad that you enjoyed your stay with us. We are constantly working to improve our breakfast for our guests. If you get a chance, please email me with any suggestions you may have as to how we could have improved it for you. My email is listed below. We have also been working closely with our internet provider to see how we could avoid the slower internet connections! We hope you get a chance to come back and see the improvements to the property!

Holly Bailey
General Manager
575-378-8100 holly.bailey@bwpinesprings.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 22, 2014

This Best Western was a surprise gem. It is hidden up a hill in the pines away from the highway noise. It had beautiful parklike grounds and the rooms were very clean and nicely updated. Staff was very courteous and breakfast was great. We will definitely stay here again.

  • Stayed: May 2014, traveled as a couple
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Review collected in partnership with Best Western
Thank Darlene & Richa... N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Holly B, General Manager at Best Western Pine Springs Inn, responded to this reviewResponded June 3, 2014

Thank you for your review! We are glad that you enjoyed your stay and hope to see you again soon! We are currently in the process of planting flowers and putting sod in the few bare areas that were in the courtyard so it will be even more beautiful when you return :-)

Holly Bailey
General Manager
575-378-8100 holly.bailey@bwpinesprings.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Pine Springs Inn

Address: 111 Pine Springs Drive, Ruidoso Downs, NM 88346 (Formerly Ramada Limited Ruidoso)
Phone Number:
Location: United States > New Mexico > Ruidoso Downs
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Ruidoso Downs
Price Range: $62 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Pine Springs Inn 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Best Western Pine Springs Hotel Ruidoso Downs
Best Western Ruidoso Downs
Ruidoso Downs Best Western

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