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“Great place to stay!”

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Best Western Pine Springs Inn
Ranked #1 of 6 Hotels in Ruidoso Downs
Certificate of Excellence
Reviewed March 6, 2013

We had a one-night stay but wish it had been longer. This place is calm, peaceful, and very comfortable. Our room was clean, spacious, and the view of the mountains was beautiful. Enjoyed strolling the grounds after a nice breakfast. Didn't get a chance to try out the heated pool but it must have been great because there were kids swimming in it while there was some snow still on parts of the grounds. The staff was very friendly and helpful as well. Highly recommend staying here. Can't wait to go back! :)

  • Stayed: March 2013, traveled with family
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1  Thank Imelda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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372 - 378 of 435 reviews

Reviewed February 17, 2013

Clean large room and great breakfast. Beautiful grounds. The room rates are very reasonable. Staff was extemely friendly. Very close to Ruidoso Downs.
This is the nicest motel I've stayed at in the Ruidoso Area and am looking forward to staying at the motel again.

  • Stayed: February 2013, traveled with family
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Thank Ronz_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2013

We had a reservation, arrived at hotel for a weekend getaway. Check in was at 4, rooms weren't ready so they asked us to come back. We left to kill time and when I called to check on room I was told we didn't have a room and they were sold out. Upon arriving we found that someone has changed our reservation date to the following day. I requested to speak to the manager which was no help at all. It was midnight and she kept saying that this was an inconvenience to her. She yelled on the phone and was absolutely unprofessional ans incompetent. We had to leave town and drive an hour away to find a room. The worst experience I've ever had at a hotel. Stay away from this place. They do not know the first thing about customer service.

  • Stayed: February 2013, traveled as a couple
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Thank Mike G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 29, 2013

This is a nice property off the road in the woods but still close to the highway, the race track and shopping. The rooms are BIG, the bed is comfortable, the staff is the best. We will stop here on return trips to the area.

Room Tip: You can not see this property from the highway but if you follow the signs you well get there.
  • Stayed: January 2013, traveled as a couple
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Thank Stephen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2013

Awesome hotel and staff -- stayed second week in January, snow was so-so at Ski Apache, but the hotel staff was very accommodating. Had two dogs with us and we pretty much had the place to ourselves -- school just started back up so all the Christmas/New Years crowd had left. We let them run in the fenced in property behind the parking lot and really didn't have to worry about them running off. Maid service left us new towels every day (we didn't want them to have to deal with our high-strung weimeraner and his big brother). Only bad thing was the hot tub was broken, but they worked out a deal to let us use their sister hotel's swim facilities (indoor) just down the street. For the price and pet-friendly location, it can't be beat -- we'll be back for sure.

  • Stayed: January 2013, traveled as a couple
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Thank There-n-back-allover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2013

Friendly, helpful staff. Competitive prices and GREAT hot breakfast. Convenient to everything Ruidoso has to offer. O.utside room entry may be an issue for some but the courtyard side should be requested

  • Stayed: January 2013, traveled solo
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Thank GARY_and_MARJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 9, 2013

Outstanding place to stay away from the mess of downtown Ruidoso but still just a short, convenient drive away. Loved it. Room was comfortable and warm even though it was freezing and snowy outside. Staff was excellent.

  • Stayed: January 2013, traveled with family
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Review collected in partnership with Best Western
Thank PAUL H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western Pine Springs Inn

Address: 111 Pine Springs Drive, Ruidoso Downs, NM 88346 (Formerly Ramada Limited Ruidoso)
Phone Number:
Location: United States > New Mexico > Ruidoso Downs
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Ruidoso Downs
Price Range: $69 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Pine Springs Inn 2.5*
Number of rooms: 99
Reservation Options:
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Also Known As:
Best Western Pine Springs Hotel Ruidoso Downs
Best Western Ruidoso Downs
Ruidoso Downs Best Western

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