We were very pleased with this hotel- first of all a special shout out to Jessie- i booked for spring break about a month ago for a double queen b/c there was no king suites i called jessie who took my info and advised that she will keep an eye out for any cancellations- i had called a week before and she remembered me and said no ...well then i got a call on monday morning on our way to the hotel and she told me there was a cancellation! wow!! that made me feel really special! King room suite was perfect for us- space is good! The sofa bed was a tad uncomfortable but they gave me another roll away bed so no biggie... everyone at this hotel was nice! this is a great example of awesome customer service! the food was good, and the room was clean, and cleaned well after daily use. the only thing that bugged me was late 1 night we got a call from the front desk who advised us about the down stairs room complaining about noise above ( us) i got a little offended b/c i felt like we were being accused/ they assumed it was us. it was about 10 pm and we were all laying down resting watching tv the only thing i can think it could have been was when we laid out the pull out bed? then i realized next door to us ( b/c we were at the end there was only the room to the left) was being really loud, jumping around etc.... i called them to tell them perhaps next door... maybe instead of calling directly they could investigate? BUT thats not to take away from this hotel and the personnel. We will def come back again, and i would def recommend this hotel to other people that will be visiting Ruidoso. Location was good as well. Thank you Team la quinta for making our family vacation that much better!
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- Also Known As:
- La Quinta Inn And Suites Ruidoso Downs
- La Quinta Inn & Suites Ruidoso Downs Hotel Ruidoso Downs
- La Quinta Ruidoso Downs
- Ruidoso Downs La Quinta