I have no idea what the other reviewers for this hotel are talking about. My reservation was held when I arrived and the desk clerk was very helpful when I was checking in my room. The people in line in front of me did not have a reservation and they were quickly turned down for the reason that all the rooms had been booked.
The hotel staff was very friendly as well and I thought they were more than generous. Contrary to the story mentioned in the previous review, rather than seeing somebody charged double I saw somebody receive a refund for reasons I thought were absurd. The customer at the desk wanted a refund on the room because they got in a wreck in the parking lot and the hotel staff was more than happy to oblige to help accomodate the customer's stay.
Overall, I would highly recommend this hotel when visiting Ruidoso. It has a great location near wherever you want to go in the town.
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- Also Known As:
- Ramada Ruidoso Downs Hotel Ruidoso Downs
- Ruidoso Downs Ramada