The room is fair, needs updating. For the price we paid, I expected a little more but our carpet in the room had a large bleach stain near the sink.
While checking, the staff was plain out rude and unfriendly. Not once did the reception area say Thank you, welcome or ask if we had any problems while we checked out. A lady receptionist did remind me to take a tray up to the room if we were going to get breakfast to go, Gee- You think? I am not that dumb and obviously, if I wanted to take breakfast to my room for two, I probably would need a tray.
I am a priority rewards member, and next time I am in town, I will be staying somewhere else. I don't enjoy paying a high price to be treated rudely and an "okay room."
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Hotel Ruidoso, New Mexico. While visiting the Playground of the Southwest, whether skiing at Ski Apache, trying your luck at three nearby Casinos, or playing the odds at Ruidoso Downs Racetrack & Billy the Kid Casino, home of the worlds richest Quarterhorse Race, The All American Futurity. Enjoy the nearby Spencer Theater. Come discover New Mexico's best kept secret, with a year round moderate climate. Ruidoso offers an abundance of real estate, great restaurants, cabins, shopping and beautiful mountain scenery in southern New Mexico. Our hotel features 104 guestrooms with 6 suites. We have an outdoor seasonal pool as well as an outdoor hot tub that stays open year around. We have 3 floors with an interior corridor and an elevator. Join us every morning for a Smart Start Complimentary Continental Breakfast. We can also host meetings with a maximum of 30 occupants. Let the Holiday Inn Express Hotel be your home away from home with the quality and comfort you expect, and deserve. Allow us to accommodate your needs while visiting Ruidoso, New Mexico. ... more less
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- Also Known As:
- Holiday Inn Express Ruidoso Hotel Ruidoso
- Holiday Inn Ruidoso