We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Cozy and comfortable budget stay” 5 of 5 bubbles
Review of Sitzmark Chalet Inn

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Sitzmark Chalet Inn
Ranked #2 of 23 Hotels in Ruidoso
Certificate of Excellence
Boulder, Colorado
Level Contributor
71 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Cozy and comfortable budget stay”
5 of 5 bubbles Reviewed February 8, 2014

Not fancy, an older property but cozy, comfortable and well kept with friendly and caring owners and homey touches in the rooms. Warm, homemade muffins and coffee are available in the morning and are not to be missed! We'll definitely go back.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ECandC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, March 2, 2014
We would like to thank you for recently taking the time to review our property :) We are glad that you enjoyed our stay with us....and that you enjoyed our muffins and coffee!! We hope to have the pleasure of hosting you again soon when you are visiting the Ruidoso, NM area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

212 reviews from our community

Traveler rating
    141
    57
    12
    0
    2
See reviews for
74
91
9
9
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Austin
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed February 3, 2014

My family of 4 (including a 9 yo boy and 6 yo girl) were looking for an inexpensive place to stay for 2 nights while visiting Ruidoso. For the price you pay, this is perfect; exactly what I was looking for! Don't come here expecting giant floor to ceiling windows, granite counter tops, in room safe; it's older, but in a good way!! My allergy kid did fine. However, the Wi-Fi is free, Direct TV in room and you can secure your belongings in safety deposit boxes in the office (I did not use these). TV and Wi-Fi was great for winding down in the evening with kids. We used the sauna twice! Very cool! We stayed in room 18. What is most important to me in a hotel room is a comfortable bed and a quiet room. The beds are VERY comfy! So pleased! The pillows are too soft for my comfort but that is a personal preference, of course (and exactly why I bring my own pillow everywhere I go). I'm picky about my sleeping conditions and I slept very well here. The room was very quiet as well (and included is a bedside whitenoise sound maker!). This building is pretty old (thick walls) which I really appreciated! It is very clean and has a mini fridge and microwave. The Sitzmark doesn't have nasty sinks/bathtubs either. I also love that it has an old school key and lock because if I want to sneak out of the room for coffee in the morn, while family is sleeping, I don't wake them with a loud door like most modern hotels have. They have enclosed the walk way so that the doors do not open up to the parking lot, but a hallway with loads of windows, rather. The facility is decorated in a lot of retro and eclectic decor. It's really fun. ....retro metal lawn chairs, tic-tac-toe made of rocks, an old coin operated horse (like we had in the grocery store in the 70's). It's fun! Bathroom: a typical wall mounted hair dryer, wall mounted foam hand soap, tissues, towels. Bring anything else you need. Shower: hand pump body wash/shampoo combo. Not an issue for me either because I always bring my own shamp/cond. Enough pillows for each person to have two. Lastly, the location is closest to the beginning of town (when you come in from Roswell). It's maybe about 2 miles from downtown Ruidoso. We spend the majority of our time in Alto (Ski Apache area) and it was completely fine. This is a small town. You can go anywhere by car in 10 min, it seems. I wouldn't walk to downtown Ruidoso (where the shopping is). Prob need to drive for that. The owners live onsite. Neat place! Stay here. My family will be back!

Room Tip: We liked downstairs. Could barely hear any noise from upstairs. I just like that I didn't have...
See more room tips
  • Stayed February 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank KeepinthePeace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, March 2, 2014
Thank you so much for taking the time to review your stay with us. Guests personal experiences are such a help to future travelers :) It is nice to know that you found our beds comfy, your sleep experience quiet/peaceful, and you found the joy in our eclectic décor! We aim for out of the ordinary so that you will remember your stay with us and not feel like your experience was "cookie cutter". We are also happy that you mentioned the Dohm white sound machines that we have placed in every room to make sure each guest gets a good nights sleep...this is a new amenity. Again, thanks for the review, and we hope to host you and your family again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Laredo, Texas, United States
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed January 28, 2014

My son and I stayed for 4 days at this adorable place. The room was very clean and cozy. I don't really know a better way to describe it. It may not have many rooms but you gotta make reservations on time if you want to enjoy this place. I missed trying the muffins and I wish it had a restaurant, but it is in the middle of the town so you have all the places, restaurants and fun around. My son enjoyed the outside porch area playing with the snow. We really enjoyed the place.

Room Tip: there is a sauna we didnt know about.I rated swimming pool but it is a sauna, very nice place.
See more room tips
  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Breeze G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, March 2, 2014
Thank you for taking the time to review our Inn. We are pleased you enjoyed your stay with us! We are also glad that you were able to enjoy some snow and our outside common areas while you were here. Visit us again soon so that you may try the muffins! :) Thanks again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed January 10, 2014 via mobile

A last minute trip to Ruidoso was highlighted by outstanding service from owner/operators Todd and Lori Robertson. My wife and I have travelled extensively and seldom find such personal care. While the Sitzmark is an older property with limited amenities, the "home town feeling" is a definite advantage and we look forward to another visit soon.

Stayed January 2014, traveled as a couple
Helpful?
5 Thank Ed M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, January 12, 2014
Thank you so much for your review. We truly appreciate guests that take the time out of their busy schedules to leave feedback :) We are pleased that you felt at home while staying at our Inn. We strive to give one on one personal attention to each of our guests...we feel this detail is one of the many important traits that sets us apart from the big chain operations. We want you to feel "welcomed" each time you choose to stay with us! We look forward seeing you again soon...and thank you for choosing us while you were visiting the Ruidoso area!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Fe, New Mexico
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed January 8, 2014

This place is darling. The rooms are cute, although modest. The beds are luxurious and comfortable and the morning muffins are to die for. I was told about the muffins, but found out for myself that it was true.

It feels safe here and I like how the rooms align on a clear-view indoor hallway.

  • Stayed November 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank RiverBirch1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, January 12, 2014
Thank you for your recent review. Your comments were most appreciated! We are glad you enjoyed your stay with us and found your room to be pleasant and the bed comfortable. We are also happy our muffins lived up to their reputation! :) We try to keep them fresh, warm, and yummy. We were also very happy to read that you found the enclosed corridors led to a feeling of increased personal safety. While we live on property and do everything possible to ensure that our guests experience is pleasant and restful, that is another topic that we truly care about and like to inquire on. Thank you again for your review, and we hope to have you as our guest again when you are visiting the Ruidoso area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hobbs, NM
Level Contributor
50 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 bubbles Reviewed December 21, 2013

When reading a review, I always try to determine the age of the critic and where they live along with the number of positive and negative reviews they have written. Some critics only write reviews when their unreasonably high expectations are not met. I believe there are some that fit into that category in the reviews of the Sitzmark Chalet. I’ll tell you why I think so:

Ruidoso is a small mountain village of about 8000. Some travelers want the opulence found in large cities. If so, go to Dallas or New York City and pay the price. Some want shopping centers and malls. You won’t find them in here. Ruidoso has quaint little shops selling wares that one will not find elsewhere. The merchants will give you one-on-one attention that is difficult to find in large cities.

Stitzmark Chalet is one such business. It is home owned, home operated with a host that will strive to fulfill your needs. Some complain about the lack of a breakfast. Let me assure you that the hot homemade muffins are delicious. One will not find them in the high-end hotels. The rooms are on the rustic side of luxury, but they are clean and the beds are comfortable. Although the facility is next to a busy street, I never heard the traffic. They are air-conditioned for summer and heated with wall panel radiant heater for the winter. The description of the rooms found on their site is accurate; therefore, there is no need to post pictures for further documentation.

The question remains: Will I stay at the Sitzmark again? Yes, I will, and I will recommend it to other whose expectations do not rise to the level of the high-end Hiltons. Take your families and kick back and enjoy the quiet peacefulness of the mountains.

  • Stayed December 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank retiree1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, December 27, 2013
Thank you so much for taking the time to write your review. We enjoyed it and found it to be spot on. We are a family owned business who strives to give you one on one personal service in a quaint and kitschy environment. We are not a chain hotel and don't try to be...we like to give you a unique relaxing vacation experience in a mountain town. We feel your review gives people the true knowledge that we are what we claim to be...not upscale... but fun, clean, relaxing, and welcoming. Hey...we still provide free Wi-Fi ;) And we are pleased you enjoyed our fresh morning baked muffins! Our small establishment doesn't allow the space for a full breakfast, but we wanted to give our guests a little personal touch in the mornings without raising rates. We aim to be family friendly, budget friendly, and vacation friendly!! Thank you so much for giving us a try and we look forward to hosting you again when you are visiting the Ruidoso area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Cruces, New Mexico
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed December 9, 2013

We saw that the Sitzmark was highly rated, and decided to see for ourselves. It is clean and comfortable and very well taken care of, The place is really neat, just wish we had thought of taking something to wear to enjoy the whiskey barrel sauna! It was cold outside, but very warm and cozy in our room. Yea its on the main drive, but from our room we never heard a sound. The staff was great, and I wish I had some more of the warm muffins back here at home. It takes you back to Ruidoso's past with all the modern conveniences of today!

  • Stayed December 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Clark N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SitzmarkRuidoso, Owner at Sitzmark Chalet Inn, responded to this review, December 13, 2013
Thank you for the recent review of your stay at the Sitzmark Chalet Inn! We are happy that enjoyed your stay with us and felt like we lived up to the expectations of our reviews :) Hopefully on your next stay, you can enjoy the whiskey barrel steam sauna. Its a wonderful way to relax in the evenings. ...and those warm muffins in the morning will greet you when you wake up. We look forward to seeing you again soon!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Ruidoso hotels
2.3 mi away
Shadow Mountain Lodge and Cabins
2.4 mi away
MCM Elegante Lodge & Resort
0.9 mi away
BEST WESTERN PLUS Ruidoso Inn
Show Prices
Show Prices
Show Prices
1.7 mi away
Hotel Ruidoso - Midtown
Hotel Ruidoso - Midtown
#7 of 23 in Ruidoso
4.0 of 5 bubbles 206 reviews
1.2 mi away
Quality Inn & Suites
Quality Inn & Suites
#9 of 23 in Ruidoso
3.5 of 5 bubbles 97 reviews
1.6 mi away
Comfort Inn - Midtown
Comfort Inn - Midtown
#5 of 23 in Ruidoso
4.0 of 5 bubbles 176 reviews
Show Prices
Show Prices
Show Prices

Been to Sitzmark Chalet Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sitzmark Chalet Inn

Property: Sitzmark Chalet Inn
Address: 627 Sudderth Drive, Ruidoso, NM 88345
Location: United States > New Mexico > Ruidoso
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #2 of 23 Hotels in Ruidoso
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Sitzmark Chalet Inn 2.5*
Number of rooms: 17
Official Description (provided by the hotel):
The Sitzmark Chalet is nestled under the tall pines of Ruidoso, NM. Our charming 17 unit inn offers the distinct personal attention that every traveler desires for a relaxing mountain get-a-way. Our classic regard to detail and customer service is something that you just can't acquire in today's cookie-cutter chain lodging atmosphere. We are located in the heart of Ruidoso close to restaurants, shopping, and nightlife. With a wonderful central location, you are close to all of the vacation activities you have been looking for. Relax on the front lawn during a summer evening on a porch swing while watching the hummingbirds, or unwind after a day on the slopes in our steam sauna. We look forward to having you as our guest! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz and Priceline so you can book your Sitzmark Chalet Inn reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sitzmark Chalet Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing