My wife, 6 year old daughter and I were traveling over the weekend and picked the Executive Inn and Suites as our next destination. After booking via Expedia the day before we were traveling from Colorado to New Mexico. We ended up getting stuck for a while in Colorado so were going to show up late to Ruidoso. I tried calling multiple times to discuss the reservation but the manager/owner was very challenging to get a hold of. In addition, when I finally engaged Expedia to assist and potentially make the reservation a simple downgrade of my reservation from a suite to a regular room they both pointed to each other as to why they couldn't help. Expedia said only the hotel could help and the hotel manager/owner (who finally picked up the phone after dozens of calls in the early evening) said it was Expedia that was the reason. Anyway, we simply had a very poor experience with the whole thing.
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- Also Known As:
- Quality Inn Ruidoso
- Ruidoso Quality Inn