Arrived and was put in a 'non-smoking' room that smelled strongly of smoke. It was also dirty and the phone didn't work. Changed rooms and it was also dirty with paint peeling and bubbling up around the fittings in the bathroom. Front desk staff seemed unfriendly. The 'full on' breakfast was awful...old, cold and the serving and eating areas hadn't been cleaned for who knows how long. Very disappointing and expensive compared to the likes of Holiday Inn Express in the same town at a fraction of the price. Tried several times to get a response from Customer Services after the stay (it was my wife's birthday treat so I didn't want to make a fuss there at the time - it was already bad enough!) but as yet no reply.
- Official Description (provided by the hotel):
- The MCM Elegante Lodge and Resort is your ultimate retreat for family vacations and couples getaways. Most suites include Jacuzzi tubs for two, cozy patios, gas fireplaces, kitchenettes, spectacular views and a full hot complimentary breakfast on us. The MCM Elegante Lodge and Resort is surrounded by the Links at Sierra Blanca, a links style golf course open to the public. The MCM Elegante Lodge and Resort features a large lodge-style lobby, indoor pool and hot tub, fitness room, cocktail lounge and gift shop. There's also a large outdoor patio with a fire pit, two fireplaces and barbeque grills. Views include lush golf greens and 12,003 ft. Sierra Blanca Mountain. ... more less
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- Also Known As:
- The Lodge At Sierra Blanca Hotel Ruidoso
- Hotel At Sierra Blanca
- At Sierra Blanca Ruidoso