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“Fast service in Ruidoso”
Review of The Kid Cafe - CLOSED

The Kid Cafe
Restaurant details
Reviewed September 9, 2016

We found this restaurant during our last stay over the Labor Day weekend. Ruidoso gets crowded, so when we found The Kid Cafe it was not that crowded we got in and ordered breakfast. it was good. Went back the next morning for the good breakfast. Staff was nice and helpful.

    • Value
    • Service
    • Food
Thank John J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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9 - 10 of 10 reviews

Reviewed August 2, 2016

Stopped by today for 1st time. The exterior of the restaurant is very clean as well as the interior, staff was friendly, but the burger which was an 8 oz. (1/2 pound) Green Chile Cheeseburger, I would only rate as a 3 or 4 out 10 scale. Very poor/strange taste. It was very easy to tell the burgers are frozen, pre-formed, that are formed to look like a hand patted burger. They are not. You could not tell what they were even made of. I would call it a "mystery meat" burger. The burger patty is definitely "processed" from some sort of meat by-product. The consistency of the burger patty does not even resemble ground beef. I would not order a burger here again. The staff was friendly, but this is a fast food restaurant where you order at the counter and your name is called for order pick-up. What I did not like when using a credit card, the cashier asks for a tip that you select at 0%-10%-15%-20% gratuity from the electronic pad where you sign. I found this to be quite strange for a fast food burger place. You don't see this at any fast food restaurant like a McDonalds, Wendy's, Carl's Jr, Burger King etc. There is no full service at the The Kid Cafe, so I question, why the need to ask patrons for a tip. Like any other walk-in fast food restaurant, the order is taken at the register, your name is called and the guest/customer picks up their own order and disposes of the trash.
The owner needs to change the pre-formed frozen processed "mystery meat" burger to a real burger, hand patty in order to succeed. While many people will patronize a new restaurant, The Kid Cafe needs improvement of food quality, especially the burger patty. The combo burger meal priced at $8.50 for the 8 oz burger only includes fries and "no" beverage. This is another strange item on the menu. Most people will expect a "combo" meal to include a small order of fries and a small drink. adding a beverage would bring the total for a burger to well over $10.00 + tax.
There is room for improvement here and hopefully, the primary owner will take this review and turn it into a positive. Cleanliness a 10, Burger quality 3 or 4 at best. Would I return?...NO.....SUGGESTION: Stop using the frozen "mystery meat" burger patties, and use an 80/20% or 75/25% ground beef (the real meat). Eliminate the tips since this is offensive to any patron and this is a fast food restaurant with no service other than a person taking the order at the register. This is not a full service, fast food restaurant by any means.

    • Value
    • Service
    • Food
Thank formularacer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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