One ply toilet paper
Wet towels in the evening
Wash basin siliconed to the wall with dirty silicone
Shower door not sealing
Hot water ran out in the morning
Cupboard space lacking. No shelves to pack clothes
Mosquito net had holes in it
Thatch on roof old and falling in
Roof trellises broken
Bedside lamps had spider webs on them
Guests leaving had to carry their own luggage (big suitcases)
Sunday morning lie in, was interrupted by building happening next door. This continued all through Sunday morning before leaving.
Not enough food the first night
Breakfast was terrible.
Toaster not working
Bacon, beans and scrambled eggs.
Muesli, yoghurt and fruit salad.
Fried eggs were requested, came late and were horrible. Told by staff that they weren't on the menu and thus not prepared correctly.
Limited quantities of food again. When raised by one of the staff members with the owners wife, was told that it would take too long to prepare any more food and the guests would have to be happy with what there was.
Owner and family ate together with guests in all meals. If they didn't, most likely would have been enough food. Although the quality of the food was still horrible.
Home cooked, boring meals
No snacks during the day
Kitchen where meals were prepared was old run down. Basically an old farmhouse kitchen being used to cater for guests.
No hygiene rules in place in the kitchen. Kitchen staff handled food with their bare hands, no gloves utilized.
Night drive - drove same route day and night drive
Area of camp is 670 ha, covered most likely 10 ha in both drives
Hot water for morning drive was finished, not able to get tea or coffee for everyone
Second evening drive - outside visitors joined drive, thus no place for spotter on vehicle
One vehicle used on this drive, thus cramped.
Morning drive, no spotter came with on the trip
Not allowed to venture onto other areas within the 26000 ha Sabi conservatory. Was told that even though a rare siting of an animal may occur in other conservatory, would not be allowed to follow animal. With only 670 ha out of 26000ha. The lodge is a pin prick of an area.
Second evening drive, outside visitors joined for drive. Vehicle was packed, a,d very uncomfortable.
Outside visitors joined for dinner, which destroyed any illusion of the place being exclusive.
Communal seating area:
Not enough seating.
In afternoon (Saturday) was occupied by owner and staff, thus no place for guests to sit.
Afternoon reading interrupted by owner and family sitting there again.
Boma area small, with outdated furniture used for seating
Dinner chairs used for seating around fire in boma
Boma area extremely small with no atmosphere
Bar under stocked
Green algae growing in swimming pool
Building was happening while we were there. Afternoons are thus interrupted with hammering and other sounds of construction
Generally place is run down and old.
- Official Description (provided by the hotel):
- Umkumbe Safari Lodge is located in the Sabi Sand Wildtuin, considered by many to be the premier wildlife reserve in South Africa. Located on the banks of the seasonal Sand River, Umkumbe Safari Lodge is perfectly situated in one of the best Big Five game viewing destinations in Africa. ... more less
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- Also Known As:
- Umkumbe Safari Hotel Sabi Sand Game Reserve
- Umkumbe Safari Lodge South Africa/Sabi Sand Game Reserve