My family and I were in Roswell to attend the NMMI Open House. When my son attends the JC part of NMMI in 2 years, we will be staying in Roswell many nights so we were looking for a nice, affordable hotel to stay in. This hotel looked great online and had many amenities like an indoor pool and hot tub for our teenage boys to use. When we arrived, the office desk was not very friendly to begin with, while waiting for our reservation to be confirmed for 2 nights, my sons realized the pool was empty. I asked about the pool and the women behind the desk simply said the pool was out of order and the website should of indicated so...which it did not and the hotel didn't give me a courtesy email or at that point, discount. They did say we could use the next door hotel's outdoor pool (it rained and stormed that night and we couldn't use it anyway!) The room: very small, dirty, broken pieces of furniture (lampshades), door frame (like someone kicked the door in before), hairdryer wasn't safely mounted to the wall, beds and pillows...very lumpy. Free breakfast was OK...powdered eggs and bland meats...not worth the extra 14 $ to stay there for the breakfast. In short, it was not worth the amount and we will not stay there again. When we checked-out...the front desk worker didn't even ask us how our stay was...very unprofessional.....Hope this review helps! The pool never opened and we were never offered a discount!!!!
- Official Description (provided by the hotel):
- The Baymont Inn and Suites sits right on Hwy 285 or better known as Main Street. This unique hotel has everything you will ever need! We have single king and double queen rooms, king and queen suites and finally, extended stay rooms! For your convenience we offer an enclosed grilling courtyard, indoor pool and hot tub. Enjoy our complimentary full breakfast buffet! Too many choices to post! ... more less
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- Also Known As:
- Holiday Inn Express Roswell Hotel Roswell
- Holiday Inn Roswell
- Roswell Holiday Inn