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“Great Property!”

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Holiday Inn Roswell
Ranked #2 of 22 Hotels in Roswell
Certificate of Excellence
Norman, OKI
Level Contributor
121 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
“Great Property!”
Reviewed March 2, 2014

I stayed here for one night passing through Roswell. I had stayed at the HI Express in Roswell a few times and decided to try this new full service HI. Very glad I did! It is a great property with good food and a nice bar. On the north side of Roswell but still not a bad drive to anywhere you need to get to, and there are lots of eating options around the area.

The room I had was big and well appointed and the bathroom was very nice. Staff were also helpful and nice.

I will definately stay here again when coming through Roswell!

  • Stayed February 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank bconwayOU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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269 reviews from our community

Traveler rating
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    21
    12
    5
See reviews for
102
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Buffalo, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 26, 2014

This is an excellent hotel. We stayed for nearly a week and it was an oasis at the end of our day. The lobby is modern, clean and beautiful. There is a restaurant and bar off the lobby, very comfortable, casual and nicely designed. The staff is friendly and terrific--helpful in every way.

The rooms are new and modern with large screen television, granite countertops in the bathroom, all cotton bedding and terrific details: high speed internet access, plenty of easy access plugins for electronic devices both on the desk and at both bedsides and clean, new laundry facilities on each floor.

There is an excellent workout room with a pool. This is a new hotel and it is of high quality in every area.

The location on N. Main Street is ideal--easy to get to either end of town very quickly.

I highly recommend adding the $5 per day for breakfast. It is served in the lobby restaurant and includes both a full breakfast buffet and custom cooked entree of your choice including eggs benedict, omelettes, waffles and pancakes. Well worth it by far.

We had dinner in our room one night and the food was excellent: a great chopped salad, pasta dish, salmon sandwich and housemade potato chips.

This is really a terrific hotel and I recommend it highly.

Room Tip: We stayed on the third floor, it was quiet and had a view of faraway El Capitan mountain which was n...
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  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank EdandLindaBflo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Minneapolis, MN
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 18, 2014

My husband, myself and our dog spent one night here passing through Roswell. Upon our arrival we were picked to be the 'guest of the day' and were given a free room upgrade and free breakfast the next morning. A wonderful surprise for weary travelers.

Smaller hotel however lobby was fresh, modern and spacious. King room had plenty of space with nice leather couch and bench in seating area, bed was comfortable, bathroom was large, free WIFI in room and most of all CLEAN. I would like to express that this room seemed exceptionally clean...almost too clean :)

Buffet style breakfast was perfect, large assortment of options, from fresh fruit, oatmeal to biscuits/gravy and bacon. We may have gone up for seconds.

The only negative we would have to report would be the walls do seem rather thin. We woke up a few times to slamming doors and talking out in the halls, which we realize is expected however just seemed like the walls were thin when we could hear the shower going in the room next to us. However, not a big enough complaint to deter us from coming again.

All in all a great, clean hotel that is pet friendly (for a very small charge of $20) and we definitely would recommend staying at the Holiday Inn Roswell and will be ourselves when back in this area.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank LeleRan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
132 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed February 15, 2014 via mobile

Beautiful, new, clean, fresh...need I say more! We enjoyed our stay. Room darkening blind pulls down, AC has constant fan feature for nice white noise. We had no issues or problems and would highly recommend. Breakfast deal is 2 for $10 but we hit McDonald down the street.

Stayed February 2014, traveled with friends
Helpful?
Thank Sharon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neuchatel, Switzerland
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 14, 2013 via mobile

Platnum Member, so I can compare one HI to another. This Deluxe room
had lumpy pillows, a hard bed, a toilet that ran and ran (was not fixed per our request). The Deluxe room was very small. Voices in hall could clearly be heard. I would stay at Holiday Inn Express in Roswell (was there in October) rather than this Holiday Inn.

Stayed December 2013, traveled as a couple
Helpful?
2 Thank Mel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joey L, General Manager at Holiday Inn Roswell, responded to this review, December 16, 2013
Koreabound,

Thank you for responding concerning your experience at the new Holiday Inn - Roswell, NM. I am saddened to hear that your stay was not satisfactory. We are committed to ensuring all of our guests continue to receive the best quality and service. I offer my sincerest apologies on behalf of the hotel and ask that you consider giving us another chance. Please feel free to contact me directly next time you are in the area.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tyler, Texas
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 4, 2013

We stopped here for one night. The hotel was brand new and really nice. We enjoyed that the hotel had a restaurant and bar in it so we didn't have to get back in the car for dinner. They have a continental breakfast that is extra, but the coffee was free!

  • Stayed November 2013, traveled with family
    • Value
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Helpful?
Thank LNrun26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Castle Rock, Colorado, United States
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed December 1, 2013

Nice 8-month old hotel with very friendly staff. The fan in the room's heating/cooling unit has an "always on" setting so you can set it at a comfortable temp and have a nice gentle background noise instead of the typical cycling that most motel units offer. This minor feature is a real plus in our book!

Their restaurant should learn something about not wasting plastic. We took dinner and dessert for two up to the room and it required five (5) large disposable plastic carry out containers. What a waste of resources!

Great shower, once we repaired the bathroom drain cock. Very comfy bed, good big TV etc.

  • Stayed November 2013, traveled as a couple
    • Value
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Helpful?
2 Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Roswell

Property: Holiday Inn Roswell
Address: 3620 N Main St, Roswell, NM 88201-9802
Phone Number:
Location: United States > New Mexico > Roswell
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 22 Hotels in Roswell
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Roswell 3*
Number of rooms: 93
Official Description (provided by the hotel):
The Newest hotel to land in Roswell. The Holiday Inn is one of the only full service hotels in town. Contemporary yet upbeat style in the Oasis Bar & Grill. Open lobby concept. ... more   less 
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