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Hampton Inn & Suites Roswell
Ranked #1 of 22 Hotels in Roswell
Certificate of Excellence
A TripAdvisor Member
Phoenix, AZ
16
Reviewed June 9, 2006

We were guests at this facility on June 5 & 6, 2006. The facility was nice, but our room had a very, very heavy perfumed odor. We inquired at the desk (when we could finally get someone to the desk) to see if maybe there was something in the AC filter, but were told no, it was just air freshener and that we should leave our window open. We left our window open for 3 hours, which didn't help, then left the window open and ran the AC and went out to dinner. When we returned, the odor was just as bad. We had to sleep with the window open and awakened serveral times to the noise from the traffic outside. When we inquired again at the desk (this time from our room phone, as we could not find anyone at the front desk), we were only told "we'll check into it" and no offer to change to another room or any other accomodation was made. This made for an unpleasant stay.

The second night we drove to a restaurant in town, and upon our return there was not a parking place to be had. This was about 7:30-8:00. We had to park against a curb where our car could have been hit by other traffic in the parking lot. When we entered the facility, it was obvious there was a "non guest" event of some type in the lobby, and it was obvious that all these non-guests had taken all the guest parking. Again, not a pleasant experience.

We would not stay again at the Hampton Inn in Roswell, where customer satisfaction, although the desk clerk said it was "guaranteed", is obviously not a priority. The Hampton Inn in Alamogordo was great, and they know the meaning of customer service, which was sorely lacking at your facility in Roswell.

  • Stayed: June 2006
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6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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508 - 514 of 518 reviews

Reviewed June 1, 2006

Just want to say this was also the nicest Hampton Inn we have ever stayed in, too! I used to think all Hamptons were this nice, but have been burned a few times. Our mattress at this hotel was the most comfortable I've ever slept on! And that includes many famous 4 and 5 star hotels - and even ours at home! Eric is still there and extremely helpful. The hotel is spotless and the breakfast included eggs and sausage and every imaginable item.

I wished the air conditioner didn't blow out so much air - it would have bothered by sinuses less and it wouldn't have been so noisy. And it must be code in Roswell that every toilet flushes like a jet engine - we encountered pressure-tank-assisted fixtures all over town.

It was an easy drive to Carlsbad Caverns National Park the next morning. We'll stay here again!

  • Stayed: May 2006
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5  Thank 5genoklahoman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 13, 2006

We often stay at Hampton Inns but booked based on Trip Advisor reviews, which are accurate. I messed up our reservation date but they were more than accommodating and we still had a King room. Quiet, nice rooms and a good breakfast at the north end of town. Eric at the front desk recommended the Pasta Cafe which is the place to eat. Fortunately, he also knew it had moved downtown from the mall.

  • Stayed: March 2006
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8  Thank liplord
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2005

We were on a 10 night trip, staying in a different hotel each night, and this was the nicest place we stayed. The room was very clean with nice amenities, good breakfast, courteous staff, and overall very well maintained. We would highly recommend this hotel. There was absolutely nothing wrong that we could find. We would definitely stay here again and will try other Hampton Inns in the future.

  • Stayed: September 2005
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7  Thank 2together78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2005

It was clear that this hotel was relatively new. The room was wonderful with a high bed and super clean. The bathroom was big, had plenty of towels, and great shower. We also had a microwave and refrigerator which was unexpected. The comp breakfast offered so much that we couldn't possibly enjoy it all. The hotel was very well designed. The landscaping was nice too and attracted lots of hummingbirds. The hotel is on the main road through Roswell on the north side of town. I would definitely stay here again.

  • Stayed: August 2005
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5  Thank yellowstoner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Durango, CO
23
Reviewed July 16, 2005

I can't find any fault with this hotel -- friendly staff, comfy rooms, generous breakfast. A great choice for business or pleasure travelers!

  • Stayed: July 2005
    • Value
    • Rooms
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2  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Coppell, TX
14
Reviewed July 11, 2005

The staff was over-the-top friendly and helpful. The decor was the nicest I've ever experienced in any Hampton Inn, and was even nicer and cleaner than some five-star hotels I've stayed in. The rooms are spacious, and the air blows cold! Cookies and milk were served in the afternoon for guests - a nice touch. Breakfast is always included in the Hampton Inn price, and the dining room was stunning. The 48" flat-screen plasma TV was easy on the eyes too! The only disappointment was that wirelss internet didn't work in the room we stayed in, so I used ethernet cable for connection. That in and of itself, though, was not a big deal as I was on vacation. Had I been traveling on business, it may have presentated a small problem.

Not a whole lot to do in Roswell other than the UFO museum, but if you're traveling and Roswell is a convenient place to stay, I strongly recommend this hotel.

4  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Roswell

Address: 3607 N Main St, Roswell, NM 88201-9774
Phone Number:
Location: United States > New Mexico > Roswell
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 22 Hotels in Roswell
Price Range: $97 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Roswell 2.5*
Number of rooms: 94
Reservation Options:
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Also Known As:
Hampton Inn & Suites Roswell Hotel Roswell
Hampton Inn And Suites Roswell
Hampton Inn Roswell
Hampton Inn Hotel Roswell
Roswell Hampton Inn

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