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“Great space for a conference”

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Hilton Garden Inn Albuquerque North/Rio Rancho
Ranked #1 of 5 Hotels in Rio Rancho
Certificate of Excellence
Rio Rancho, New Mexico
1 review
“Great space for a conference”
Reviewed November 4, 2013

Our county held a conference at this facility. The service for the breaks was excellent and the meeting space was great.In addition, lunch was provided for the attendees although it was a simple meal (sandwiches) it was very well done. I recommend this hotel for any and all conference needs.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Service
Helpful?
Thank Virginia555555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review, November 5, 2013
We are so glad you enjoyed your stay at our Hilton Garden Inn Rio Rancho during your SCA conference last week. Our entire staff enjoyed being of service to your group in both servciing your meeting and catering needs as well as your sleeping room needs.
Your attendees were most gracious, we do hope to have your confrence at our hotel once again in the future. Stop by and say hi next time you are in town
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571 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
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English first
Hurst, United States
1 review
Reviewed November 1, 2013

The staff was very courteous, especially the cleaning ladies. The hotel rooms were kept very clean, and comfortable. But the beds are really hard, and the TV isn't the best. (i.e. took forever for it to change channels, no guide)

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jamie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review, November 5, 2013
We appreciate your recent post on Trip Advisor regarding our Hilton Garden Inn located in Rio Rancho, New Mexico. It is great to hear that our entire hotel staff excudes friendliness and professionalism. We are proud of our hotel and so glad you enjoyed your time with us. Please come back and see us next time you are in town.
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Rio Rancho, United States
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 31, 2013

This was a very clean hotel. Staff was very friendly, helpful and professional, spoke to you like they knew you. Check in/out was quick and easy. Good location, very clean lobby, rooms and outside area, well lite at night outside. Would highly recommend.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Angela T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review, November 1, 2013
Thank you for your recent post on tripadvisor regarding our Hilton Garden Inn in Rio Rancho, New Mexico. We appreciate your feedback especially positive ones like yours.
Please come back and see us next time you are in Rio Rancho.
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El Paso, United States
1 review
Reviewed October 29, 2013

would had giving the hotel all 10 but the 2 issues i had during my stay.. 1. original room not ready, the room was a mess beds not made, beer boxs on table and and 2. the bed was to firm to me.. and i couldn't sleep well

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Antonio A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review, October 30, 2013
Thank you for our recent review regarding the Hilton Garden Inn Rio Rancho. We apologize for the inconvience you incurred when checking into the hotel and were sent to a dirty room.
By all means that is not normal for our hotel and are addressing the issue with our staff to ensure that does not happen again. Regarding the firmness of the bed again I must apologize perhaps you were not informed of our Garden Sleep System beds which are designed so you can adjust it to fit your personal comfort level.
It is good to hear that we did meet your expectations in other areas.
We do hope you come back and give us a try next time you are back in town.
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Carlsbad, United States
2 reviews
Reviewed October 28, 2013

Very clean rooms, friendly staff, easy check-in. I was here on business and our group used the meeting rooms for classes and meetings. The meeting rooms were large enough for our group and were clean. I will stay at this motel again whether on business or a personal stay.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rhonda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review, October 30, 2013
Thank you for your recent post regarding our HIlton Garden Inn in Rio Rancho, New Mexico. We are glad to hear that you had a plesant experience with both our meeting and event arrangements as well as your guest room accommodations. We look forward to being of service to you for either your next business trip or leisure trip in our city.
Thank you for your positive feedback we greatly appreciate it.
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Gallup, New Mexico
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 24, 2013

Very clean, Very plesant staff, Made reservatins for a King room, but when needed a double, and it was not a problem, with the front desk, We have a family member in Rehablitaion in Rio Rancho, and everyweeked we go up there and will stay at the Hilton everytime

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank HelenG854
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review, October 26, 2013
Thank you for your recent post on Trip Advisor regarding our hotel. We appreciate your positive review. We especially your loyality to our hotel and are happy to hear that you experience a good stay at our hotel everytime you stay with us.
We look forward to providing you excellent service next time you come to town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boise, United States
1 review
Reviewed October 18, 2013

I was pleased...thought it was over priced the first night and the next 2 nights were reasonable. Great gym and was very impressed when I noticed hot tube being cleaned (scrubbing) Never have seen that in years of travel.

  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Timothy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review, October 21, 2013
Thank you for your recent post regarding our hotel on Trip Advisor. We appreciate your feedback. It is good to hear that you were able to take advantage of our fitness center.
Thank you for the mention on the cleanliness of our hotel we do strive to keep everything clean and shiny.
We hope you stay with us next time you are in town.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Albuquerque North/Rio Rancho

Property: Hilton Garden Inn Albuquerque North/Rio Rancho
Address: 1771 Rio Rancho Dr SE, Rio Rancho, NM 87124-1052
Phone Number:
Location: United States > New Mexico > Rio Rancho
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Rio Rancho
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Albuquerque North/Rio Rancho 3*
Number of rooms: 129
Official Description (provided by the hotel):
The Hilton Garden Inn Rio Rancho is the premier property located at the gateway to the city of vision. All of our well-appointed guest rooms feature Keurig Coffee Makers, Microwave, Refrigerators and Garden Sleep system beds. We are 25 minutes from the Albuquerque Sunport - located directly across from Intel. We are a short 5 minute drive from the Cottonwood Mall and only 10 minutes from the Balloon Fiesta Park. ... more   less 
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Also Known As:
Hilton Garden Inn Albuquerque North/Rio Rancho Hotel Rio Rancho
Hilton Rio Rancho
Rio Rancho Hilton
Hilton Garden Inn Rio Rancho

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