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“My stay at Hilton Garden Inn Rio Rancho”

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Hilton Garden Inn Albuquerque North/Rio Rancho
Ranked #1 of 5 Hotels in Rio Rancho
Certificate of Excellence
New York, United States
2 reviews
“My stay at Hilton Garden Inn Rio Rancho”
Reviewed August 22, 2013

Wonderful hotel. I stay in this hotel whenever I'm in this area. Friendly service and excellent accommadtions, staff was very helpful. Easily accessable to many places. Great indoor swimming pool and other ammenities.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Howard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review, August 28, 2013
Thank you for your recent post regarding your stay at our Hilton Garden Inn located in Rio Rancho, New Mexico. It is wonderful to hear that you enjoy your visits at with us as we strive to provide a quality product with excellent service to each and everyone of our valued guests.
We appreciate your patronage and hope to see you again soon!
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570 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (57)
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English first
Jupiter, United States
1 review
Reviewed August 18, 2013

I stay here every year, the staff is always very good. They will go out of their way if I need anything. The hotel is kept very clean, which is the main reason I like it here. On the down side, sheets are very worn and thin.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Rita L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review, August 19, 2013
Thank you for your recent post on our Hilton Garden Inn located in Rio Rancho, New Mexico. It is wonderful to hear that you have stayed with us in the past and plan on continuing to use us next time you are in Rio Rancho. We do have an excellent housekeeping staff and its nice to hear that their cleanliness is noticed. We do apologize for the sheets being thin. We are set on a roatation schedule for the bedding but we wil go check to make sure they are all in good shape and replace those that need it. We appreciate your feedback.
Hope to see you soon, your friends at the Hilton Garden Inn Rio Rancho
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San Diego, United States
2 reviews
Reviewed August 16, 2013

Would stay here again. Good location, friendly staff, proximity to everything we needed, liked having access to business center for computer use as we did not have our own with us. Grandchildren visited and were able to use the pool. Cookies were nice touch -- but ran out too quickly!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jeanne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review, August 19, 2013
Thank you for your post regarding our Hilton Garden Inn Rio Rancho - It is wonderful to hear that you enjoyed your stay at our hotel. We do strive to provide excellent service and accommodations. Please come back and see us next time you are in Rio Rancho
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Raton
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed August 16, 2013

Had a nice stay and would stay again! This was very close to Mall -Casinos and Balloon Fiesta Park. Very quite and Employees very nice and helpful. Although we did not eat there the food smelled amazing.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Maverick888384
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review, August 19, 2013
Thank you for your post regarding our Hilton Garden Inn Albuquerque North/Rio Rancho. We are pleased to hear that you enjoyed your stay with us. We do take pride in having the best staff in town. Our goal is to make our guests feel at home.
Yes we agree the location is perfect close to malls, restaurants and many stores and a huge park. We do hope you stay with us on your next trip to Rio Rancho.
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Harrison, Arkansas
Level 1 Contributor
3 reviews
Reviewed August 12, 2013

I stayed here because I was in town to celebrate my father's birthday. Very good location (right across from the Intel plant). Comfortable bed. Superior front desk staff (kudos to Rosalie in particular). Will definitely stay here when I come back to Rio Rancho.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank nmaggie88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review, August 13, 2013
Thank you for your post regarding our Hilton Garden Inn Rio Rancho. It was wonderful to read your comments. We agree with you that our front desk staff is Superior in both professionalism and friendliness. We also think Rosalee is Awesome! We will make sure to share your comments with her.
Glad to hear you will stay with us next time you are in Rio Rancho, New Mexico.
Thanks again and we truly appreciate your business.
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Las Cruces, New Mexico, United States
Level 4 Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed August 12, 2013

Spent a couple of nights here this last weekend and enjoyed the stay. The price is worth what you get. The staff was friendly and helpful and the room was clean. The only downside I see with this property is the noise. You hear everything going on in the hallway or room next door or upstairs. Put your earplugs in and enjoy the stay.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dennis T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review, August 13, 2013
Thank you for posting your feedback on our Hilton Garden Inn located in Rio Rancho, New Mexico. It is wonderful to read your positive comments regarding our hotel and staff! We think we have the friendliest and most helpful front desk staff in town and glad you agree.
We do apologize for the noise level. When we have sports teams or large groups with us they tend to be a bit noiser than the typical guest. We do apologize. Please come back and stay with us again and we will make it a point to put in you in the most quiet part of the hotel.
Once again thank you for your review.
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Leawood, United States
1 review
Reviewed August 11, 2013

Hotel and staff members were nice. Honestly, the only bad thing I have to say is there was a lot of noise (kids/teens) on my floor. It seemed to last until Midnight or so, but I didn't report it. FYI, there is a Subway and Starbucks next door if that's your thing.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Michele K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sandra T, Director of Sales at Hilton Garden Inn Albuquerque North/Rio Rancho, responded to this review, August 13, 2013
Thank you for your post on our Hilton Garden Inn located in Rio Rancho, New Mexico. It is great to hear that you were satisfied with our amenities. It was especially good to hear that our staff is friendly and professional.
Sorry about the noise during the evening of your stay. We do get quite a few sports teams and various other groups who tend to be a bit more noisey than regular business travelers. Generally the teams are in on weekends and do not conflict too much with our business travelers. We also like the fact that there is a Subway and Starbucks nearby.
Thanks again for the positive feedback and hope to see you next time you are in town.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Albuquerque North/Rio Rancho

Property: Hilton Garden Inn Albuquerque North/Rio Rancho
Address: 1771 Rio Rancho Dr SE, Rio Rancho, NM 87124-1052
Phone Number:
Location: United States > New Mexico > Rio Rancho
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Rio Rancho
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Albuquerque North/Rio Rancho 3*
Number of rooms: 129
Official Description (provided by the hotel):
The Hilton Garden Inn Rio Rancho is the premier property located at the gateway to the city of vision. All of our well-appointed guest rooms feature Keurig Coffee Makers, Microwave, Refrigerators and Garden Sleep system beds. We are 25 minutes from the Albuquerque Sunport - located directly across from Intel. We are a short 5 minute drive from the Cottonwood Mall and only 10 minutes from the Balloon Fiesta Park. ... more   less 
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Also Known As:
Hilton Garden Inn Albuquerque North/Rio Rancho Hotel Rio Rancho
Hilton Rio Rancho
Rio Rancho Hilton
Hilton Garden Inn Rio Rancho

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