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“Not Safe Parking or Security”

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Inn at Rio Rancho & Event Center
Ranked #5 of 5 Hotels in Rio Rancho
Lantana, Florida
1 review
“Not Safe Parking or Security”
3 of 5 bubbles Reviewed July 19, 2014

We stayed for a week but had to purchase wood to keep windows from being able to be opened from outside. No WiFi like it claims & TV was sketchy it would go out periodically.
Pool was not open whole time so our family could not enjoy.
Weekend Breakfast was Best. Through the week cheap & Terrible.
No Assigned parking, No lighting for parking. Our Car got Broken into & they couldn't even call us because they did not know whose car belonged to what room. Though they did try to call police and were told if they could not provide owner info police could not do anything until owners reported it. What hotel doesn't get basic car info? Make, Model, Color, Plate# ? It's not that hard.
They did let us check out early with no penalties after break in, Thanks, I think?!

Room Tip: Needs Lighting all around Building. Security, Security, Security!!! No Security?! No Stay!
See more room tips
  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Service
Helpful?
Thank L B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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383 reviews from our community

Traveler rating
    53
    70
    96
    95
    69
See reviews for
187
67
30
53
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Bowling Green, Ohio
1 review
3 of 5 bubbles Reviewed July 9, 2014

We loved the location and being courtyard. For the first three days everything was top, the last four days our room seemed to be neglected - asking for wash cloths and soap. Sometimes we had to use a hand towel because cloths were not available.

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Howard Johnson

Helpful?
Thank Sally B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Inn at Rio Rancho & Event Center

Property: Inn at Rio Rancho & Event Center
Address: 1465 Rio Rancho Dr SE, Rio Rancho, NM 87124-1007 (Formerly Inn at Rio Rancho Howard Johnson Rio Rancho/Albuquerque NorthHotel & Conference Center)
Phone Number:
Location: United States > New Mexico > Rio Rancho
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 5 Hotels in Rio Rancho
Price Range (Based on Average Rates): $
Hotel Class:2 star — Inn at Rio Rancho & Event Center 2*
Number of rooms: 118
Official Description (provided by the hotel):
Come stay at a piece of Rio Rancho history. Built in 1967, this hotel recalls the days of the motor lodge with 118 guest rooms in a full service landmark hotel, conveniently located just NW of Albuquerque. Experience our spacious courtyard featuring a sparkling seasonal outdoor swimming pool, gazebo, and towering Ponderosa pines along with wildlife and bushes located in our 2-acre slice of paradise. A complimentary continental breakfast is offered daily in our spacious Toro Burger, which is also open on weekend nights for dinner and drinks. Very affordable with room types that fit a variety of travelers' needs. We hope to see you soon! ... more   less 
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Also Known As:
Inn At Rio Rancho Hotel Rio Rancho
Inn At Rio Rancho Hotel And Conference Center
Hotel Rio Rancho

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